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Toyota of Cool Springs

Franklin, TN

4.7
957 Reviews
Toyota of Cool Springs is a premier Toyota dealer in Franklin, Tennessee. We are honored by our faithful clientele and are dedicated to providing top quality customer service. Toyota of Cool Springs is full of Toyota experts with a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs from the surrounding area including Nashville, Brentwood, Murfreesboro, Spring Hill and Hendersonville.
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1875 W McEwen Dr

Franklin, TN

37067

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Showing 957 reviews

January 21, 2021

One of the best dealerships I’ve ever worked with. Great service, great communication and reasonable prices. They also have a very nice waiting room. I highly recommend them. More

by Jamiek56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Blacksmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Klepper
Jan 25, 2021 -

Toyota of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Toyota of Cool Springs to have earned it. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 21, 2021

My needs were met in the service of my Toyota automobile. My car was ready whithin a reasonable amount of time. All concerns were answered and looked into. Thank you. More

by KCHH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Blacksmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Toyota of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Toyota of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 21, 2021

Patrick was very helpful, friendly, caring, honest, easy going, accommodating, quick, knowledgeable and all around great person to work with in picking our new vehicle. THANK YOU PATRICK!! More

by dhunter54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tory Robertson
Jan 25, 2021 -

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Jan 26, 2021 -

dhunter54 responded

You are welcome. Thanks for making purchasing a new car quick and easy and stress free!!

January 21, 2021

Bought a New Camry Hybrid - love the car! Kyle is a great salesman to work with and follows up. Girls at front are so nice! More

by cnicley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Pruzina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tory Robertson
Jan 25, 2021 -

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

January 19, 2021

Kenny was wonderful to work with. He not only helped us find a great vehicle but when we found an issue with the first one we almost purchased is when we saw why he is a step above the rest. He had our bes More

by Sienna
Recommend Dealer
Yes
Employees Worked With
Kenny Eastman
Jan 20, 2021 -

Toyota of Cool Springs responded

Sienna, we are glad Kenny could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2021

The person that picked up my car was so very nice. All the work was done in a timely manner. It is always a please dealing with the people at Toyota of Cool Spings. More

by Jerseygirl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Rodriguez
Jan 17, 2021 -

Toyota of Cool Springs responded

We are happy to hear everything was done in a timely manner and to your satisfaction!  We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2021

Kyle was the best and so helpful! He made what would typically be a very daunting experience so easy. I would absolutely recommend Toyota of Cool Springs, but especially Kyle! More

by Moore.savannah12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Pruzina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Toyota of Cool Springs responded

Hi, we are very happy to hear Kyle provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out to us if there's anything more we can do!

January 14, 2021

Kyle Pruzina and Toyota of Cool Springs got me exactly what I wanted. It was the best car buying experience I have ever had. I would recommend them to anyone looking for a new vehicle. More

by brettfritze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Pruzina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Toyota of Cool Springs responded

Hello, thank you for your positive review. We're glad to hear that you found Kyle and our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2021

I was looking for a leftover Highlighter Hybrid on line at several local dealerships. Kyle contacted me with his no pressure style. I was hooked! More

by hazardshaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pruzina
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2021

Customer service was great and we came to agreement on pricing quite quickly and without too much fuss. Recommended to others for satisfaction. Thanks for giving respect to others. More

by tvsummers10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Edmonson, Kenny Eastman
Jan 13, 2021 -

Toyota of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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