
Toyota of Colorado Springs in Motor City
Colorado Springs, CO
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Jeff was helpful and catered to what we were looking for. He was knowledgeable and helped us navigate all of the options, ultimately helping us find what we were looking for. Overall great experience. He was knowledgeable and helped us navigate all of the options, ultimately helping us find what we were looking for. Overall great experience. More
Shorted, ignored, forgotten. I have been dealing with them for 15 years, bought two Highlanders, usually serviced them at the dealership. I made an appointment for an oil change a I have been dealing with them for 15 years, bought two Highlanders, usually serviced them at the dealership. I made an appointment for an oil change and replacement of two air filters on 4/29/20. I had previously purchased a package of 3 oil changes, and had one left. The lady who made the appointment confirmed this. I arrived at the service department 15 minutes prior to my 11:00 AM appointment. I was checked in, and waited in the designated area. This was during the early part of the Covid lockdown, but only half the other customers and staff wore masks. I am 82 and vulnerable. After waiting 2 hours without being called I went and found the guy who had checked me in. He looked at me uncomprehendingly, I had to tell him why I was there. Turned out the car was finished, he had forgotten about me. He then charged me for the oil change, told me my package had expired. I had also received a promotional mailing offering 10% discount on service and a free car wash, I did not receive those either. I wrote a polite email to Mr. Stahelin, requesting he refund me the price of the oil change. He has never responded. Interestingly, about 15 minutes after I left the dealership, I received an email telling me that my car was ready. I assume it was the man who checked me in and out covering himself if I should complain about the 2 hour wait for my oil change and a couple of air filters, not to mention paying for an oil change that they had already charged me for. More
Purchase of Toyota Tacoma Christine Bickel was GREAT! Paul Quintana was easy to deal with. Great team. They both lived up with their promises. Christine was generous with follo Christine Bickel was GREAT! Paul Quintana was easy to deal with. Great team. They both lived up with their promises. Christine was generous with follow up advice. More
I had an overall great experience with JB. He is very professional and was more willing to work with my needs over anyone else in town. If you’re in the market for a Toyota I highly recommend going down professional and was more willing to work with my needs over anyone else in town. If you’re in the market for a Toyota I highly recommend going down to see him! Tucker Pearson also played a major part in my purchase. He was doing everything in his power to make sure we had a deal that would work out for everyone. I was interested in buying a car in a certain color they didn’t have at the time. Tucker drove across town to go get me the one I was looking for and was able to do it the same day. Whether you work with JB or Tucker, you’ll know you are. In the best of hands with your car buying experience. More
JB was extremely helpful, informative, and friendly! He made the car buying experience fun and easy! We drove down from Littleton and he made it worth it! Will recommend JB!! made the car buying experience fun and easy! We drove down from Littleton and he made it worth it! Will recommend JB!! More
Amazing Service Mr. Pearson was maybe the best salesmen i've ever worked with. Full of energy and will do anything to make sure you get the price you want for a car. Mr. Pearson was maybe the best salesmen i've ever worked with. Full of energy and will do anything to make sure you get the price you want for a car. Never did he push for a sale until you say you're ready to proceed. If you've never purchased a car for the first time he's the guy to go! More
A very pleasant experience. If you do your homework before going to this dealer, it will result in an efficient and quick sale. In particular, Mr. Everton Allen was professional, direct and listened c before going to this dealer, it will result in an efficient and quick sale. In particular, Mr. Everton Allen was professional, direct and listened closely to my questions. I can strongly and without reservation recommend Mr. Allen and Larry H. Miller Toyota. Over the last eleven years, my family has made three new car purchases, all from franchises owned by Mr. Miller and have always found them straight forward, honest and a pleasure to deal with. More