Toyota of Colorado Springs in Motor City

I went in for one vehicle, left with another because the first one was sold. Not complaing, as the vehicle I bought is amazing! I had spectacular service while at Larry H. Miller! I had immediate help, and first one was sold. Not complaing, as the vehicle I bought is amazing! I had spectacular service while at Larry H. Miller! I had immediate help, and got explanations for things I should have already known long before. No matter, my salesman Eric Rickerl made everything easy-peasy, thank you! More

The dealership was welcoming, friendly, and staffed with knowledgeable and reasonable staff! Loved our dealer! He found us an excellent vehicle with an excellent payment that was better than what we could h knowledgeable and reasonable staff! Loved our dealer! He found us an excellent vehicle with an excellent payment that was better than what we could have ever expected, ESPECIALLY in this current market! More

Such an easy car buying experience. Nick was communicative throughout and made the process efficient and stress free. communicative throughout and made the process efficient and stress free. More

Eric Rickerl was super great at keeping up updated on our purchase. All-around nice guy! purchase. All-around nice guy! More

My 2017 Corolla suddenly began flashing pre collision system unavailable at around 57,000 miles. We took in to Larry Miller Toyota in CO Springs, after calling to ask if covered under warranty and the la system unavailable at around 57,000 miles. We took in to Larry Miller Toyota in CO Springs, after calling to ask if covered under warranty and the lady on the phone stating she wouldn’t be able to tell me until they got in to look at the car and see what was causing the problem. They stated a $150 diagnostic fee if not covered under warranty. Immediately when I dropped it off, they were able to tell me there was zero chance it’s covered under warranty. I chose to leave it there for diagnosis for the quoted $150. About 3 hours later they called to tell me they need another 3-4 hours to diagnose as they have no idea what’s causing the problem and the $150 is only for an hour of their time. $150 an hour is 100% different than $150 diagnostic fee. Plus a surprise $15 “misc fee” that was unexplained. Does Larry Miller service think they deserve a 10% tip for nothing? Not a clue. So I spent $166 to have them tell me they “looked up the code” and have no idea how to fix it so they will need to get Toyota engineering involved which is “quite the process”. So tell me how it takes an entire hour to look up codes and now you’ve run out of time and are going to charge a person $166, for what exactly? When my husband (who has rebuilt many engines and usually fixes himself but we are out of town for work for 4 months without all his tools) asked questions about what might have been done to actually trouble shoot the problem, there was no valid explanation. Only a “this is a communication code that we can’t get to clear” and “it’s not the sensor” and “it doesn’t work like that”. what a racket. Seems like an easy way to make money while doing absolutely nothing for the customer. Tell me what holds you accountable for your time and service to the customer in this situation? More

Outstanding, never had a salesman go above and beyond to help me like Nicholas and Andrew did. Takes pride in their work, extremely professional help me like Nicholas and Andrew did. Takes pride in their work, extremely professional More

Jeff was awesome! He helped me through finding my Corolla and kept me in the loop the entire time! and kept me in the loop the entire time! More

Wow! Awesome day at LHMT in Colorado Springs. Jeff Patterson greeted me just as I drove up to park my Tacoma trade-in and went to work immediately to finalize the deal on my new 2021 Tacoma TRD. My tr Patterson greeted me just as I drove up to park my Tacoma trade-in and went to work immediately to finalize the deal on my new 2021 Tacoma TRD. My trade-in was evaluated first and LHMT matched the trade value we discussed on the telephone. The whole deal went down SUPER FAST, I was in and out in TWO HOURS...now that has to be some kind of record! The new truck was park in an air conditioned customer pick-up area, so cool on a hot day, with big windows and bright lights. The customer pick-up area made it to inspect the truck and load all of my stuff without getting sun stroke. Jeff Patterson went out of his way to answer all of my questions and to make me feel right at home. What a totally awesome experience I had at LHMT today. The new Tacoma is out-of-control cool! Wow...the RADAR CRUISE CONTROL is incredible. I drove 100 miles home with the radar cruise on and only had to steer, the cruise maintained the correct speed and distance all the time and even brought me to a complete stop when the car in front of me made a left turn onto a rural road! All and all...Jeff and LHMT are AOK with me. John, a very happy customer! More

Eric Rickerl is a great salesman. Knowledgeable, friendly, and honest. friendly, and honest. More

Eric was my sales representative and he did an excellent job. The whole process was transparent and seamless. I would be happy to recommend LHM to anyone looking for a Toyota! job. The whole process was transparent and seamless. I would be happy to recommend LHM to anyone looking for a Toyota! More