Toyota of Colorado Springs in Motor City

I have been using this dealership for years to service my vehicle and never really thought much about leaving a review or giving any accolades for the typical dealership visit until today. Things have change vehicle and never really thought much about leaving a review or giving any accolades for the typical dealership visit until today. Things have changed in this store. I've never had anything to complain about but today I was greeted on the drive by a pleasant young woman named Kassie. She welcomed me to the store and explained how they were trying to improve on their customer service. I was in for an appointment and she immediately introduced me to a service assistant who was new. He immediately walked around my vehicle, explained a few specials they were running and before I could blink an eye, I was getting a tour of the dealership. I didn't have to wait longer than 30-45 mins and my entire lube was complete and I was down the road. I was impressed with the efforts being made to make a customer feel like they care. It was sincere and very professional. I was impressed enough to give my first review of a dealership ever. Thank you! More

This was truly the best exp. I've had buying my 3rd Toyota corolla. From John who came directly to my house to sign the revised contract to Brian the SM. to Jay the GM. Love them all. They truly care a Toyota corolla. From John who came directly to my house to sign the revised contract to Brian the SM. to Jay the GM. Love them all. They truly care and you're not just a number. Highly recommend them over Liberty. Hands down the best!! More

From start to finish, my experience was excellent. I initially received am email from Liz and a few phone messages. Gloria then called me for a test drive and I went in. I did not work with her that day initially received am email from Liz and a few phone messages. Gloria then called me for a test drive and I went in. I did not work with her that day, but I had the pleasure of working with Robert. We talked about the vehicles, the pros and cons for each, and my needs and wants. From there we looked at the vehicles and took two test drives. I was sold on the tundra! So, it was time to run numbers...Robert sat down with my father and I and we talked the numbers. After approximately an hour of negotiation, we were at a sufficient price. But I wanted to think about the purchase, research financing & insurance, and my possible trade. So, I went home to mull things over. I then set up an appointment with Gloria for 1030 the next day. Gloria was ready for us and we sat down and got to work. My trade was evaluated, but came in way too low. It was now time for the major negotiation...after a few conversations, Gloria, TC, and I came to and agreement where I received 56% of what I wanted for my trade. We shook on it and started the official paperwork. I was definitely satisfied and was looking forward to driving my vehicle away. My only gripe is the amount of time it took to get my detailing completed and getting in to see the finance officer. Overall great experience with great people. More

I first met the staff at Larry H. Miller Toyota Colorado Springs in motor city at their military appreciation BBQ. I was amazed that they were advertising and hosting an event that encouraged military perso Springs in motor city at their military appreciation BBQ. I was amazed that they were advertising and hosting an event that encouraged military personnel and first responders to come down to the dealership for a BBQ and they were handing out $50 dinner cards for FREE! Seriously. They didn't even ask me to buy a car. They did however, ask me what vehicle I was driving and when I answered another make and model, they offered to service the vehicle and give me a set of new wipers. It was totally uncharacteristic of a dealership. I started referring everyone I knew to this dealership. I took my vehicle again in for service and that's when I decided to look at my first Toyota. I am pleased to say that I purchased a new Rav4 yesterday and found the entire experience to be the best car purchase ever. Thank you to all the staff at Larry H. Miller Toyota Colorado Springs. You guys are truly what other car dealerships should model themselves after. I love my new Rav4 and will always refer everyone to your store! A+ More

I had some issues with a mistake that was made with my paperwork. I had to return to dealership to correct the err but I was pleasantly surprised that the dealership had made a mistake in my favor and ask paperwork. I had to return to dealership to correct the err but I was pleasantly surprised that the dealership had made a mistake in my favor and asked me return to make the agreement match what was originally agreed. They refunded the difference and then the General Manager, Jay Frank, actually apologized for the error. They filled my vehicle with gas again for my troubles and made me feel as if they take pride in their treatment of customers. I will definitely recommend this dealership to others and sincerely feel as if they are a class act. More

I went in to look at a new 2013 4Runner Limited and we could not get to the price I was willing to pay. They then offered up a used 2013 that actually had fewer miles than the new along with a better warr could not get to the price I was willing to pay. They then offered up a used 2013 that actually had fewer miles than the new along with a better warranty due to it being a certified pre-owned. The vehicle also had the powered side steps which the new didn't and best of all they could get to my price point on. I ended up taking the deal and am happy with my purchase, the dealership staff is friendly and helpful. More

I had a great experience. I went through their online sales, went into the dealership and ended up getting the car I wanted (a manual). They went as quickly as they could and I love the car. sales, went into the dealership and ended up getting the car I wanted (a manual). They went as quickly as they could and I love the car. More

I brought my vehicle in for service and found their dealership and professional to be top notch! I was welcomed to the dealership by a young lady who was a breath of fresh air. She immediately introduc dealership and professional to be top notch! I was welcomed to the dealership by a young lady who was a breath of fresh air. She immediately introduced me to the Service Manager and I felt like I was receiving the red carpet treatment. Definitely the best service I have received at a car dealership and that says A LOT! More

It was a pleasure dealing with Robert Raphael and with everyone else we met at dealership. We got an exceptional deal on our new Camry and the car is great. everyone else we met at dealership. We got an exceptional deal on our new Camry and the car is great. More