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321 Reviews of Toyota of Cleveland - Service Center
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April 17, 2012
My initial experience was not ideal, but the customer service manager (Tom Trout) claimed responsibility and resolved the situation to my satisfaction. My advice to other customers: Ask lots of quest service manager (Tom Trout) claimed responsibility and resolved the situation to my satisfaction. My advice to other customers: Ask lots of questions and understand all of the information your tech presents. Choose the least invasive/fastest/cheapest fix and come back again if that doesn't solve your problem. More
by kristalc
Employees Worked With
Keith Jackson