318 Reviews of Toyota of Cleveland - Service Center
Trust i have purchased 3 vehicles from this dealership and have had them all serviced there. The reason I use them is I trust the service department to tak i have purchased 3 vehicles from this dealership and have had them all serviced there. The reason I use them is I trust the service department to take care of my vehicle. They have never let me down and I will continue to use them. My mother bought her car at Toyota of Cleveland even though she lives out of state, she brings her car here to have it serviced. Anthony Sims has always been professional and honest in working with us. I will continue to use this dealership to service my vehicle. More
Great experience On a personal note my experience was surprisingly pleasant and accommodating. As far professionalism and understanding my needs - taking in considerat On a personal note my experience was surprisingly pleasant and accommodating. As far professionalism and understanding my needs - taking in consideration my 2005 tuck Tundra eleven years "young" - I have only praise words to all the staff members - specially Susan Tubbs my service adviser- the way they handled my situation . Her dedication , commitment , perseverance on doing the right thing along with her great presence and attitude made my time spent at the dealership worth while throughout the entire process. Thank you Susan and thank you TOYOTA for having such a wonderful employees to work with . Sincerely Michael Popovici More
The best experience! My family and I own 8 Toyota vehicles and go to Toyota of Cleveland for all of our vehicles and their services. I travel many many miles every week, s My family and I own 8 Toyota vehicles and go to Toyota of Cleveland for all of our vehicles and their services. I travel many many miles every week, so I am in Toyota very frequently for my services and have never been disappointed in my service or how I have been treated by all staff. Keith has done all of my services for years now and he always answers all my questions, fixes all my problems, and always works around my busy schedule! Everyone there always make you feel so welcome! I couldn't ask for a better place to get my vehicles serviced! I will be a Toyota of cleveland customer as long as I am in this area! More
Always a good experience I have taken my Camry to this dealership since I bought it there for all servicing and scheduled maintenance and any problems. I trust them to tell I have taken my Camry to this dealership since I bought it there for all servicing and scheduled maintenance and any problems. I trust them to tell me truth and to do good work. Susan was my associate and gave me great service. More
40,000 Service The service was excellent. The timing was convenient. The wait did not last but an hour with easy chairs and book to read. The staff is incredible pro The service was excellent. The timing was convenient. The wait did not last but an hour with easy chairs and book to read. The staff is incredible proficient and polite. I feel like the Highlander is good hands when it comes to service. Thanks you. More
Oil change Very good service,good service means a lot ,When I get ready to buy again,I will got back to Toyota of Cleveland, Thanks so much Very good service,good service means a lot ,When I get ready to buy again,I will got back to Toyota of Cleveland, Thanks so much More
Great as always This place is always great at getting my vehicles taken care of. Other than having to wait on parts sometimes (I have a 12 year old minivan) it is ex This place is always great at getting my vehicles taken care of. Other than having to wait on parts sometimes (I have a 12 year old minivan) it is exceptional. More
Another Positive Experience I was greeted promptly. The service rep advised me of the service that would be done and time that it would take, then I proceeded to wait in an area I was greeted promptly. The service rep advised me of the service that would be done and time that it would take, then I proceeded to wait in an area that was comfortable. The car was ready in the amount of time described and was washed. After explaining all that was actually done during service I was able to pay for service quickly and was on my way. A very positive experience. More
This rating is in regard frame replacement on my 2005 Tacoma After replacement of the frame, brake lines, and rear springs I have to say I was pleasantly surprised. The truck drives excellent and is quite. I did After replacement of the frame, brake lines, and rear springs I have to say I was pleasantly surprised. The truck drives excellent and is quite. I did have to take it in two or three times to fix a few minor leaks and things, but with so major a job I felt like that was a small price to pay. The service person and manager were really good to work with. More
Service on cabin filter and car filters Very friendly and keeps you informed of the current and future service you will need on your vehicle.Would highly recommend this service department. M Very friendly and keeps you informed of the current and future service you will need on your vehicle.Would highly recommend this service department. My service has always been fast and has great hours of operation. More