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Toyota of Cleveland - Service Center

McDonald, TN

4.8
332 Reviews

332 Reviews of Toyota of Cleveland - Service Center

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July 09, 2016

great service every time I have my car serviced. your team members are great & friendly. Sean told me I was ready for new tires and immediately got me a price. The waiting area is first rate. More

by pblackwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
July 08, 2016

65,000 Mile Service Sean Murphy, my service advisor, was exceptionally helpful. He went over everything that was done to the vehicle and also explained things that neede More

by mgeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
July 03, 2016

service department I have had my vehicle service with Toyota of Cleveland since 2012. Keith has been with me every step. He is super helpful & easy to work with. More

by ranger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2016

Everything was great! This was my initial service on a new RAV4 I bought last November. Anthony was friendly and helpful, and everything went as expected. I was quite pleas More

by Lefty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 27, 2016

Excellent experience ALWAYS. Everything was excellent except the technician forgot to wipe the excess oil that drained out of the engine off of the truck where it had collected a More

by fentonscruggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2016

Great sales and Service!! Anthony Sims in service is always courteous, helpful, knowledgeable and goes above and beyond to assist me. Service manager Tom Trout always checks on More

by Tom C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Doty, Anthony Sims
June 19, 2016

Excellent customer service! Excellent customer service as always. Anthony Sims, Brian Lynch and Gregg Bain are all very professional I've been a Toyota of Cleveland customer fo More

by John Riddle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynch , Anthony Sims
June 13, 2016

Love the service department Brought my RAV4 in for major scheduled maintenance (150K miles) before going on a trip. While doing the maintenance, they spotted a issue with the re More

by Ed H
Recommend Dealer
Yes
Employees Worked With
Anthony Sims
June 09, 2016

Excellent and friendly Called for service and schedule in a timely manner. Service for 100,000 mile check up explained prior to service. Service advisor used eye to eye cont More

by Sue Ann Glass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not note her name at checkout
June 08, 2016

Wonderful I really this place. it was nice. they had popcorn. they had drinks. the service department is the best I've ever dealt with. I will definitely be bac More

by dibbles3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
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