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Toyota of Cleveland

McDonald, TN

5.0
4,702 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,702 reviews

September 28, 2024

Kenny Jones was very nice and not pushy like most salesman. Julien was easy to work with. The process was very easy and they were all very nice! More

by Ahickey935
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Toyota of Cleveland responded

Thank you for sharing your experience! We're glad to hear Kenny and Julien made the process easy and enjoyable at Toyota of Cleveland. Enjoy your new ride!

September 28, 2024

Where do we start with how great alfred is to our family. He has been a great friend and a huge professional over the years to us. He has provided great service, advise and support for all the services we More

by Timmarie3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Toyota of Cleveland responded

We're delighted to hear how much Alfred has meant to your family over the years! Your kind words mean a lot to us at Toyota of Cleveland. Thank you for sharing this wonderful feedback!

September 27, 2024

All of the guys that helped me were so sweet, and compassionate with my unfortunate situation. They were very kind and found me an awesome vehicle that fits my needs and my wants. I really apprecia More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Cleveland responded

Donna, we're so glad to hear our team at Toyota of Cleveland could assist you and make your experience a positive one. Enjoy your new vehicle!

September 27, 2024

Nathan was outstanding. Went above and beyond to make this process as easy as possible. High recommend buying from him. Thanks for everything. More

by GLewisTundra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Cleveland responded

We're delighted to hear Nathan made your experience at Toyota of Cleveland exceptional. Thanks for the high recommendation!

September 27, 2024

Kenny Jones very nice very professional sales person. And the lady Crystal Thompson that took care of our extended warrenty very nice and very sweet person didn’t try to sell us what we weren’t looking fo More

by Emmylou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Cleveland responded

Emmylou, we're delighted to hear that Kenny and Crystal provided such excellent service at Toyota of Cleveland. Thanks for sharing your positive experience!

September 26, 2024

Toyota of Cleveland is our go to dealership because of their team! Gregg, Justin and Shane and Justice ALWAY treat us well. I couldn't ask for a better team to work with. More

by jlfox71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Toyota of Cleveland responded

Thank you for making Toyota of Cleveland your go-to dealership! We're delighted to hear that Gregg, Justin, Shane, and Justice always provide excellent service. We appreciate your loyalty and look forward to serving you next time!

September 26, 2024

Everything was good. The only thing I would say is your salesmen should have more bargaining power instead of going back to their boss each time. More

by agjohnson47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Toyota of Cleveland responded

Thanks for your feedback! We're glad to hear you had a positive overall experience and will certainly take your suggestion into consideration for future improvements. Take care! - The Toyota of Cleveland Team

September 26, 2024

Staff was very helpful in purchasing of new Toyota Tacoma. Kenny jones and Stockton Coffey especially More

by Coleowens2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Cleveland responded

We're delighted to hear that Kenny and Stockton provided excellent assistance during your recent visit here at Toyota of Cleveland. Thanks for sharing your positive experience and enjoy your new Tacoma!

September 26, 2024

We had a very good experience buying our car with Alfred. He helped us find solutions for the challenges we had and made it possible for us to get not only the car we needed, but one we actually love! More

by Rachelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kinsley Simms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota of Cleveland responded

Rachelle, we're delighted to hear Alfred helped you find a car you love at Toyota of Cleveland! Thanks for sharing your positive experience with us. Enjoy the ride!

September 25, 2024

Not only did Fidel Valencia and Sales Manager Mike Covington provide a no-pressure experience, they were amazingly patient, informative, and knowledgable. Justice Goodner made the financial office eq More

by CF_977901
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Toyota of Cleveland responded

Thank you for sharing this kind review! We're delighted to hear that Fidel, Mike, and Justice provided you with a truly exceptional experience here at Toyota of Cleveland and we hope you enjoy your new vehicle. Please don't hesitate to reach out if we can be of service again in the future!

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