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Toyota of Cleveland
McDonald, TN
4,762 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,762 reviews
May 14, 2015
Purchase of Ford F150 Crewcab Lariat 4 X 4 We specifically went to look at a Ford F150 Lariat crew cab truck that they had on their website. We drove it and the truck was exactly what my husba We specifically went to look at a Ford F150 Lariat crew cab truck that they had on their website. We drove it and the truck was exactly what my husband had been looking for. We did have a trade and the entire transaction took less than an hour and a half. We have had the truck now for a week and are enjoying the vehicle and happy with the way we were treated and how quickly we were able to make our deal. Thank you, Toyota Of Cleveland! More
by Ford Purchaser
Employees Worked With
Lee Harrell , Roger Thompson
May 12, 2015
Great trade in and buying experience. I felt my business was appreciated and we were able to negotiate a price which made sense for us both. Gregg Bain made himself available any time I ca I felt my business was appreciated and we were able to negotiate a price which made sense for us both. Gregg Bain made himself available any time I called and was very supportive in helping me with concerns and questions. Gregg's approach to selling was very comfortable and allowed me to make my own decision. More
by bareed
May 08, 2015
i was very pleased. very pleased with the fast work they did. I really don't have anything else to add. jus a thank you for being close and doing a good job. very pleased with the fast work they did. I really don't have anything else to add. jus a thank you for being close and doing a good job. More
by camper 777
Employees Worked With
May 07, 2015
Only dealer I ever want to go to. Toyota of Cleveland is fantastic. I've never been remotely disappointed in their sales or service staff. This is my 6th car purchased at this dealer Toyota of Cleveland is fantastic. I've never been remotely disappointed in their sales or service staff. This is my 6th car purchased at this dealership. More
by Vickie
Employees Worked With
May 07, 2015
Excellent Customer Service You can buy a Toyota at any dealership. This dealership keeps the customer's wants and needs in mind at all times. I've never had a better buying expe You can buy a Toyota at any dealership. This dealership keeps the customer's wants and needs in mind at all times. I've never had a better buying experience anywhere. Greg Bain is truly a great guy and the car sales industry needs more salesman like him. Tony Boyd More
by Camry1
Employees Worked With
May 01, 2015
No games or gimmicks Very impressed with their overall professional service. Understood our need and did not try to sell us on another vehicle. The salesman had the vehicl Very impressed with their overall professional service. Understood our need and did not try to sell us on another vehicle. The salesman had the vehicle gassed up awaiting our arrival for the test drive. All employees were friendly and courteous. Our friends highly recommended this dealerships after discussing the bad experience with two Knoxville dealerships, Toyota and Ford. More
by Outlander to Highlander
Employees Worked With
Brad Doty, Lee Harrell
April 27, 2015
Excellent service and advice. Work completed in timely manne Sean was helpful with info that helped us to make the best choice for our money. He worked with us to schedule and complete our work in a timely manne Sean was helpful with info that helped us to make the best choice for our money. He worked with us to schedule and complete our work in a timely manner. More
by Judith
April 27, 2015
Great salesman Gregg was the best saleman we have ever had ,helpful picking out the right making motel for our needs. We feel like Gregg was truthful and honest for Gregg was the best saleman we have ever had ,helpful picking out the right making motel for our needs. We feel like Gregg was truthful and honest for us, and we recomend him for other famlies. More
by Harry Hawkins
Employees Worked With
April 24, 2015
GOOD EXPERIENCE Roger Thompson was the Salesperson who helped us purchase a Toyota Avalon. Our purchase experience was very nice and he worked patiently to make the Roger Thompson was the Salesperson who helped us purchase a Toyota Avalon. Our purchase experience was very nice and he worked patiently to make the purchase successful. Also, I want to thank Anthony in the Service Dept. too because I have always called him with questions and appointments to get my cars serviced when we are down that way. We thank him and others who worked thru all the details with us. Yes, we will recommend others to you dealership. More
by toyotafan
Employees Worked With
Roger Thompson
April 23, 2015
Best Dealership Always friendly and informative. Keeps you updated on all things concerning your maintenance. Answers any questions you may have about your vehicle. N Always friendly and informative. Keeps you updated on all things concerning your maintenance. Answers any questions you may have about your vehicle. Never had a bad experience. Good job Toyota of Cleveland. More
by Tacoma Todd
