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Toyota of Cleveland

McDonald, TN

5.0
4,702 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,702 reviews

October 08, 2024

I recently purchased a car through Alfred and had an excellent experience. The entire process was smooth and hassle-free. Alfred was incredibly knowledgeable and answered all my questions thoroughly. Th More

by axmacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Toyota of Cleveland responded

Thank you for sharing your positive experience with Alfred and the team at Toyota of Cleveland! We're delighted to hear that everything went smoothly and met your expectations. Enjoy your new car, and we appreciate the recommendation!

October 07, 2024

The dealership was clean and comfortable. Alfred was my sales person. He was very knowledgeable and helped me with every decision. He displayed great customer service and support that day More

by Madeadealx2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Toyota of Cleveland responded

Thank you for the wonderful feedback! We're delighted to hear that Alfred provided such excellent service and support during your visit here at Toyota of Cleveland. We appreciate your recommendations and look forward to assisting you and your friends & family in the future!

October 06, 2024

When I came into the dealership to look at a Toyota Highlander. I was immediately taken care of by Greg Bain. He was courteous and attentive, but not pushy. Sales Manager Shane worked with me until we More

by Sandra Gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Toyota of Cleveland responded

Sandra, we're delighted to hear that Greg and Shane provided you with such attentive service at Toyota of Cleveland. Enjoy your new Highlander!

October 05, 2024

By far the best from top to bottom of the 4-5 Toyota dealerships I visited in my look for a car., More

by mbpudge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Lockridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Toyota of Cleveland responded

Thank you for visiting Toyota of Cleveland! We're honored to receive your support and hope to see you again in the future!

October 04, 2024

It is a very clean, professional, friendly and helpful dealership. Love the atmosphere and how efficient it is. More

by tlpagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Toyota of Cleveland responded

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the clean and efficient atmosphere at Toyota of Cleveland. We appreciate your support and look forward to seeing you again!

October 02, 2024

easy and laid back approach for a dealer. lengthy process but still happy with results More

by db
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Toyota of Cleveland responded

Thank you for sharing your experience! We appreciate you trusting the Toyota of Cleveland team with your business and hope you won't hesitate to reach out if we can be of service again in the future!

September 30, 2024

Always friendly, always accommodating. Great service advisor. The video of the technician explaining any issues is a great thing. More

by wayah64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Toyota of Cleveland responded

We're delighted to hear you enjoyed the friendly and accommodating service at Toyota of Cleveland. Thanks for highlighting our video updates from our technicians!

September 29, 2024

Toyota of Cleveland was by far the best buying experience that I have ever had. The guys that I dealt with Matthew Frady and Justice Goodner went above and beyond my expectations. More

by brandonchastain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Toyota of Cleveland responded

We're delighted to hear that Matthew and Justice exceeded your expectations at Toyota of Cleveland! Thanks for sharing your fantastic experience with us. Enjoy the new ride!

Sep 30, 2024 -

brandonchastain responded

Thank you all! We will definitely be back and recommend you to everyone!

September 29, 2024

John Stanesic is awesome! Everyone was very helpful, patient and kind. I am not crazy about the rate I got with a 755 credit score but that is truly the only negative. I would More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Stanesic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Toyota of Cleveland responded

Lori, we're glad to hear John and the team at Toyota of Cleveland provided helpful and patient service. We appreciate your recommendation and hope you won't hesitate to reach out if there's anything else we can do for you!

September 28, 2024

This purchase was my first at Toyota of Cleveland, but it won’t be my last. I will refer everyone to them. My sales team was extremely helpful and took time to listen to my needs and wants. Everyone work More

by cajungrits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron in internet sales, Jeremy Cox
Sep 28, 2024 -

Toyota of Cleveland responded

Thank you for sharing your wonderful experience! We're delighted to hear that our Toyota of Cleveland team went above and beyond to meet your needs (and those of your dog!). We look forward to serving you again in the future! Safe travels!

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