Toyota of Cleveland

This dealership has always treated us fairly. They take time with us to allow us to ask questions and test drive cars until we have a made an informed decision. We have never felt pressured to They take time with us to allow us to ask questions and test drive cars until we have a made an informed decision. We have never felt pressured to buy a car from this dealership. The salesman even allowed me to try out my phone on the car to make sure all the options were available as advertised. Negotiation is always a stressful part of buying a car but they made it easy and worked with us through the process. We never felt like we were being taken advantage or manipulated like we have in other dealerships. Kenny Jones, our sales guy was very kind and patient with us. Julien Allinder, the finance guy, was also very patient as we asked what seems like hundreds of questions regarding financing and warranty options. He went through every scenario and really tried to get us best options for our money and even helped lower our payment. I highly recommend this dealership. Alfred was the first salesman we met on an earlier visit but he was on vacation when we returned. Alfred was also very nice and patient with us and we wish he could have gotten credit for sale because part of the reason we returned was because of him. We didn't plan on buying but found a used car with low mileage and decided we needed to buy as it would be gone soon. I highly recommend both Kenny and Alfred. More

Great service. Everyone is very courteous and. helpful. Have purchased several vehicles from them and service has always been excellent. Everyone is very courteous and. helpful. Have purchased several vehicles from them and service has always been excellent. More

I had the most incredible experience at Toyota Cleveland! From the moment we arrived, the staff made us feel so welcome. The entire process of purchasing our Supra was smooth, stress-free, and enjoyable. From the moment we arrived, the staff made us feel so welcome. The entire process of purchasing our Supra was smooth, stress-free, and enjoyable. The team was honest, transparent, and never pressured us into making a decision. The warm atmosphere and genuine care from everyone involved made this the best car-buying experience I’ve ever had. Special shoutout to the finance team for making that part of the process effortless as well. If you’re looking for a dealership that prioritizes customers and provides an exceptional, low-pressure experience, is the place to go. I highly recommend them! More

We had an excellent experience from the moment we stepped on the lot until we walked off with signed papers for our new car! Josh Howard and Justice Goodner were great to work with, as well as Tyler Ratledge on the lot until we walked off with signed papers for our new car! Josh Howard and Justice Goodner were great to work with, as well as Tyler Ratledge during the negotiation process. They were friendly, informative, and didn't pressure us. After we left, we noticed the mirror was broken, and they ordered a part and fixed it to make things right! More

Kenny was really great! He answered all our questions and made the buying process easy. Everyone at the dealership was friendly and knowledgeable. He answered all our questions and made the buying process easy. Everyone at the dealership was friendly and knowledgeable. More

Our salesperson, Michael Dylan Covington, was very professional and knowledgeable. Our experience was wonderful and we will purchase from Toyota of Cleveland again! professional and knowledgeable. Our experience was wonderful and we will purchase from Toyota of Cleveland again! More

I grew up with a grandpa who owned a dealership, and I still have never had a better experience buying a car. AIthough the entire staff was amazing, I spent most of my time with Austin Calfee (sales) and still have never had a better experience buying a car. AIthough the entire staff was amazing, I spent most of my time with Austin Calfee (sales) and Taylor Alton (finance), and they are genuinely so sweet! They explained everything in a digestible way, were patient, and helped make the right decision for our family. They were also very accommodating and offered to send a runner to Nashville for our unique paperwork purposes. Their customer service is unmatched, and we are so happy with our purchase! We are so happy and feel cared for! Thank you to the entire staff, especially Austin and Taylor! More

Excellent communication, excellent treatment of their customers, wonderful customer service and a great vehicle purchase! customers, wonderful customer service and a great vehicle purchase! More

It’s always a wonderful experience buying a car at Toyota of Cleveland Love working with Gregg Bain of Cleveland Love working with Gregg Bain More

I got a wonderful worker named Gregg. We went there for one vehicle he saw it had some issues and led us to the perfect fit for us. Everyone was helpful and really sweet. We went there for one vehicle he saw it had some issues and led us to the perfect fit for us. Everyone was helpful and really sweet. More