Toyota of Cleveland

They found the car I wanted They got my car quickly and the sale was painless. Jeff was knowledgeable and patient. He has a great personality and a high level of competence. They got my car quickly and the sale was painless. Jeff was knowledgeable and patient. He has a great personality and a high level of competence. More

This was a pleasurable experience of buying a car The people at this dealership were accommodating, friendly, and anxious to serve me and my wife. It was a very low pressure and good experience. The people at this dealership were accommodating, friendly, and anxious to serve me and my wife. It was a very low pressure and good experience. More

First Toyota I came in need of a car and left with a car! Paul welcomed us with enthusiasm! He was knowledgeable, funny, and friendly! Alfred did an amazing job ex I came in need of a car and left with a car! Paul welcomed us with enthusiasm! He was knowledgeable, funny, and friendly! Alfred did an amazing job explaining the financing along with the additional warranty coverage. I'm very thankful for the two of these guys! More

Great people We were there yesterday to look for a truck for my wife on purpose to compare and consider all options..and wound up buying our first Toyota and we ar We were there yesterday to look for a truck for my wife on purpose to compare and consider all options..and wound up buying our first Toyota and we are happy with the outcome..needles to say we never compared,but all the procces was so smooth,plus this salesman name tommy so helpful and we were so satisfied,and we really recommend this dealer for the outstanding service..thank you and we are proud of our new Tacoma (anniversary gifts)😀 More

poor management at almost every step the only good part of the experience was the sales rep, Preston White. He was courteous, patient, knowledgeable and easy to work with. Everyone else the only good part of the experience was the sales rep, Preston White. He was courteous, patient, knowledgeable and easy to work with. Everyone else was also courteous and friendly but inefficient. After an absurd dialog with the registration clerk about registering the new vehicle to our living trust (seems they had never encountered this before), the clerk forgot to get a signature on the title of the vehicle we were trading, didn't discover the error for several days, and then we got a call wanting us to drive back to the dealership (we live in another community) to sign the form. (Their mistake, our inconvenience??) We had ordered and paid for roof rails and carpets which should have been there at the time we took delivery of our new Highlander -- but we were informed those parts had come in but were installed on another vehicle, so now we have further delay and another trip to dealer (when we will also sign the title transfer on our trade-in). Yes, all were friendly and price was the best we could find in our area, but it seemed that at every step of the process we were waiting for someone to decide what to do next. We bought a new Hyundai Santa Fe a few months ago, and everything in that trade-in/new car purchase was prompt, efficient, and simple -- i.e. they had their act together. The Highlander now has 150 miles on it and is absolutely SUPERB -- we bought the right vehicle for our needs, but were less than impressed with the Toyota dealership! More

Great Experience . Great! Experience and super people to work with. Probably the most courteous dealership I've every dealt with in my 40 plus years of auto trading. I h Great! Experience and super people to work with. Probably the most courteous dealership I've every dealt with in my 40 plus years of auto trading. I honestly believe they really do appreciate your business. Ed - East TN More

fantastic this dealership is awesome. Great vehicle, great deal, everyone was so friendly. I will recommend this dealership to anyone in the future. I can't wai this dealership is awesome. Great vehicle, great deal, everyone was so friendly. I will recommend this dealership to anyone in the future. I can't wait to have fun in my new truck More

Sales made honestly and with integrity Genuinely friendly sales representatives, knowledgeable about products, and no 'smoke and mirrrors' where cost and quality are concerned. Service is f Genuinely friendly sales representatives, knowledgeable about products, and no 'smoke and mirrrors' where cost and quality are concerned. Service is fast, convenient, and patient throughout the entire sales process. More

Great sales people Don was great. He went well beyond my expectations. He made my buying a new Tundra a great experience. I will defiantly use them again. Thanks Don Don was great. He went well beyond my expectations. He made my buying a new Tundra a great experience. I will defiantly use them again. Thanks Don More

Great experience Jimmy was great! He was very courteous and knowledgeable. It was a good experience with everyone involved. We would definitely do business with them a Jimmy was great! He was very courteous and knowledgeable. It was a good experience with everyone involved. We would definitely do business with them again. More