Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Cleveland
McDonald, TN
4,878 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,878 reviews
August 14, 2017
They had the auto I wanted I had visited other dealers and found the car I had invisioned. My car was totalled and needed to purchase a car within a few days I had visited other dealers and found the car I had invisioned. My car was totalled and needed to purchase a car within a few days More
by sandra stephens
August 13, 2017
Totaled my 2016 RAV4 hybrid & replaced it with a 2017 model I was devastated (but unhurt) when I totalled my beloved 2016 RAV4 Hybrid Limited in May of this year, It was both a beautiful and utilitarian vehicl I was devastated (but unhurt) when I totalled my beloved 2016 RAV4 Hybrid Limited in May of this year, It was both a beautiful and utilitarian vehicle. It provided a smooth ride and.got good mileage in town and on paved highways. Everywhere I went I was complimented on the exterior paint color (Blizzard Pearl white), as well as the interior look and features: the unique cinnamon and black inIterior color scheme and leather seats, state of the art touch-screen media panel, all the apps, safety features, stereo system, etc. I loved it because it was also sturdy enough to take on rugged mountainous roads on camping trips--the spacious interior had plenty of room for seating & gear. When I wrecked it I was sick thinking I'd never find one just like it within a 500 mile radius. I was so delighted when the Toyota dealership in my hometown had the 2017 model of the exact same vehicle: color scheme, bells & whistles, etc of my 2016 RAV4. The entire process of buying the new RAV4 was an easy, stress free, delightful experience, from the expert, knowledgeable, laid-back salesmanship of Big D, to signing the final closing paperwork with the financial guru, Tyler. The whole group there functioned well as a team and treated us like family. They and made the buying experience a pleasure. I will definitely recommend them to friends & family! More
by Fishhead
August 13, 2017
Good service and helpful staff. It was a good experience. I have never bought a car before, and Jimmy was extremely helpful and knowledgeable. He was able to tell me how to fix and w It was a good experience. I have never bought a car before, and Jimmy was extremely helpful and knowledgeable. He was able to tell me how to fix and work on my car as well as provide assistance in the purchase. I was impressed that the salesman had also been a small time mechanic and could advise me on more than payments and quotes. I would recommend this dealership and Jimmy again. More
by mariaholder
Employees Worked With
Jimmy Duong
August 13, 2017
Superior treatment!! I would recommend Toyota of Cleveland to anyone!! The sales people are superior! Demetrius worked hard to get me the deal I wanted. Thank you!! I would recommend Toyota of Cleveland to anyone!! The sales people are superior! Demetrius worked hard to get me the deal I wanted. Thank you!! More
by Wendy
Employees Worked With
Demetrius Beasley, Jeffrey Horton
August 12, 2017
It was an amazing experience. Juan is an awesome sales man. Not cocky easy to get along with and laid back. I had so many bad experiences at other dealerships with super cocky atti Juan is an awesome sales man. Not cocky easy to get along with and laid back. I had so many bad experiences at other dealerships with super cocky attitudes but this dealership had not 1 person like this. Everyone is friendly and willing to work with you. I would highly recommend this place to anyone needing a vehicle. Thanks for the amazing coffee latte Juan. More
by Blackheadpopper
August 12, 2017
Buying a new vechile Gregg Bain was so helpful and went over everything with us and was very professional and friendly. Would recommend Toyoto of Cleveland to everyone wa Gregg Bain was so helpful and went over everything with us and was very professional and friendly. Would recommend Toyoto of Cleveland to everyone wanting to by a Toyoto. More
by Jcuzhutcheson
Employees Worked With
August 12, 2017
Helpful The dealership was helpful in finding us the truck I needed and providing the most inexpensive financing for us. The salesmen were cordial and and ins The dealership was helpful in finding us the truck I needed and providing the most inexpensive financing for us. The salesmen were cordial and and insightful as we were test driving and asking questions. More
by Andyketts
Employees Worked With
Paul Caesar, Alfred Polk, Demetrius Beasley, Phillip Hill
August 12, 2017
A great transaction! The best salesman I've ever dealt with. He was very knowledgeable and thorough when explaining everything to us. Paul didn't try to 'sale' us anything The best salesman I've ever dealt with. He was very knowledgeable and thorough when explaining everything to us. Paul didn't try to 'sale' us anything that we didn't really need or want, which we really appreciated. More
by Tommy78
August 11, 2017
Proffesional and Friendly Mr. Stanley was very easy to work with. He was courteous, attentive, and knowledgeable. After his presentation on the vehicle we were interested in, Mr. Stanley was very easy to work with. He was courteous, attentive, and knowledgeable. After his presentation on the vehicle we were interested in, we had very few questions left to ask. I would highly recommend Mr. Stanley and Toyota of Cleveland. More
by bakerman
August 11, 2017
Purchase of new vehicle Paul Caesar our salesperson was great! Very down to earth and extremely helpful. Reviewed many features of the Highlander and then helped us find exac Paul Caesar our salesperson was great! Very down to earth and extremely helpful. Reviewed many features of the Highlander and then helped us find exactly what we wanted as far as features, color and all wheel drive. While we were looking at pricing the bell rang. We asked what it meant and he said "you in about 10 minutes" . More
by tracijo
Employees Worked With
Paul Caesar, Alfred Polk
