Toyota of Cleveland

Neftaly was awesome I got to work with Neftaly Cedeno. He was awesome at answering any question I had. I only had so much I wanted to put down and have my payments in the I got to work with Neftaly Cedeno. He was awesome at answering any question I had. I only had so much I wanted to put down and have my payments in the $250 range. Neftaly and Alfred made that possible. I didnt have to put anymore money down than what I had came with and they got my payments where I wanted them to be. Both of them were great! More

C-HR Purchase We got a great deal for the car. The sales team worked with us to make it a great experience. We wanted to be able to carry our kayaks. They put on We got a great deal for the car. The sales team worked with us to make it a great experience. We wanted to be able to carry our kayaks. They put on the rack designed for the car but it was not able to carry the weight of our kayaks. They put another rack on that was able to carry the weight. However, while driving the car with the rack on without the kayaks, the front rack came of the car and was stopped from flying off the car by the back rack. The roof was scratched . The scratches were repaired! Based on this incident, which could have resulted in damaging another vehicle or to injuries, we decided not to put another rack on the C-HR. More

Friendly, professional, knowledgeable, caring. Jeff Horton was totally helpful, informative, professional, listened closely, patient, and caring. Phil Hill was thorough, informative, kind, and s Jeff Horton was totally helpful, informative, professional, listened closely, patient, and caring. Phil Hill was thorough, informative, kind, and showed genuine interest in me. The dealership was clean, not cluttered, and projected a "welcoming" aura. More

Best experience ever!!! The dealership was very clean. All of the staff were very friendly and attentive. The price was great from the start and they made the process very qu The dealership was very clean. All of the staff were very friendly and attentive. The price was great from the start and they made the process very quick and pleasant. I wouldn’t go anywhere else. Neftaly was very professional and made sure everything was done and ready without spending the whole day in the dealership. Phil the finance manager was very knowledgeable and didn’t push things I didn’t need, but made sure to include the things I did. What a great experience and dealership. More

Best one!! Best one! Neftaly was very considerate and helpful. I would recommend him and Toyota to everyone! My experience was great! And I loved it! Thank you Best one! Neftaly was very considerate and helpful. I would recommend him and Toyota to everyone! My experience was great! And I loved it! Thank you More

Smooth process / professional staff The buying experience I had at Toyota of Cleveland was one of the best that I've had. There was a no pressure sales environment and noticeable focus o The buying experience I had at Toyota of Cleveland was one of the best that I've had. There was a no pressure sales environment and noticeable focus on customer satisfaction. Juan Carlos Lopez and Justin Chretien were the sales people I worked with and they were focused on what I needed in a vehicle and recommended what I ultimately ended up buying. The general manager, Monte' Burney came out to greet me personally and to thank me for my business. The finance process was smooth as well. Alfred Polk was my finance contact and he was professional in his interaction and personable at the same time. Overall, this was one of the best experiences I've had with purchasing a vehicle and I couldn't be more satisfied than I am with Toyota of Cleveland and their staff of professionals. More

GREAT!!! BEST SALES EXPERIENCE AT TOYOTA OF CLEVELAND! NEFTALY OVERALL IS A GREAT SALESMAN, VERY FRIENDLY AND WONDERFUL CUSTOMER SERVICE OVERALL! GREAT EXPERIE BEST SALES EXPERIENCE AT TOYOTA OF CLEVELAND! NEFTALY OVERALL IS A GREAT SALESMAN, VERY FRIENDLY AND WONDERFUL CUSTOMER SERVICE OVERALL! GREAT EXPERIENCE AT TOYOTA OF CLEVELAND! More

GREAT SALESMAN!!! Great salesman! He's overall a good person, friendly, outgoing, and funny! He's got great customer service! Helps with any question and if he can't a Great salesman! He's overall a good person, friendly, outgoing, and funny! He's got great customer service! Helps with any question and if he can't answer, he can get the person to help! More

Great service and employees! Had a great sales man and a very good environment/ great place to buy a good car! I was very pleased by the service and the people who represent it. Had a great sales man and a very good environment/ great place to buy a good car! I was very pleased by the service and the people who represent it. More

Great experience I have been buying cars for over 30 years, Tommy and the dealership made the transaction very easy and quick. Will definitely recommend salesman and d I have been buying cars for over 30 years, Tommy and the dealership made the transaction very easy and quick. Will definitely recommend salesman and dealership. More