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Toyota of Cleveland
McDonald, TN
4,837 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,837 reviews
March 30, 2025
Fidel, Shane, and Taylor made buying a new car so easy! I had to wait to get my car, and Fidel kept in regular contact about the status of it. There was also no pressure if I decided it wasn’t right for me I had to wait to get my car, and Fidel kept in regular contact about the status of it. There was also no pressure if I decided it wasn’t right for me to great experience. More
by Saramcdp96
Employees Worked With
Fidel
March 28, 2025
Toyota of Cleveland in TN is AMAZING with the very BEST customer service available!!! Monte’ ! Kevin ! Tyler! Amanda ! And the financing lady ! Are a few of why we will never buy another car or get service customer service available!!! Monte’ ! Kevin ! Tyler! Amanda ! And the financing lady ! Are a few of why we will never buy another car or get serviced anywhere else!!! More
by Tammy Van Maanen
Employees Worked With
March 28, 2025
I haven't purchased a car from a dealer in over 15 years. But my 2006 Toyota Sienna, with 272,000 miles on it was done. I knew I wanted another Toyota, so I went looking on the local Toyota's websites. To But my 2006 Toyota Sienna, with 272,000 miles on it was done. I knew I wanted another Toyota, so I went looking on the local Toyota's websites. Toyota of Cleveland had the easiest website to maneuver, and I could look for vehicles, both new and used. They also had more inventory than any other dealer in the surrounding areas. I completed the finance application online and was immediately contacted by Katie. She was very professional and answered my questions. I was very interested in a specific Highlander and decided to head on up to the dealership and check it out. Once at the dealership and while waiting, I had several team members ask me if I needed anything, but not in a pushy way. Katie introduced Caleb Lewis to me. After introductions and because I was interested in a specific vehicle, Caleb immediately pulled it up to the front for me to check out and test drive. My dad was also with me so during the test drive Caleb sat in the back seat and directed me. I told Caleb I had wanted a good long drive to check out the vehicle thoroughly. Throughout the drive I asked questions which Caleb was able to answer. We went both highway and back roads to get back to the dealership. Of course, I immediately knew this was my car, so it was all about the numbers now. The finance team was amazing and got me in my new car for a price I was able to handle even with some additional upgrades. Thanks Toyota of Cleveland for your awesomeness. I won’t be going anywhere else to buy vehicles new or used. More
by Ann Tolman
March 28, 2025
If you are looking for Professional! Convenient! Friendly! Trustworthy! car service, LOOK NO FURTHER than Toyota of Cleveland in TN!!! I’ll never buy a car or have it serviced anywhere e Convenient! Friendly! Trustworthy! car service, LOOK NO FURTHER than Toyota of Cleveland in TN!!! I’ll never buy a car or have it serviced anywhere else! More
by Tammy Van Maanen
March 27, 2025
Very good attention from the entire Toyota Cleveland group, especially by Tayler who kindly showed me the vehicle alternatives they have. group, especially by Tayler who kindly showed me the vehicle alternatives they have. More
by juandiezmartinez
March 27, 2025
I just bought my third Tundra this week. Amazing service and Outstanding people is why I keep coming back. Thank you Monte, Crystal and Austin for making this happen, I love my truck! Amazing service and Outstanding people is why I keep coming back. Thank you Monte, Crystal and Austin for making this happen, I love my truck! More
by Darylheald
March 23, 2025
The process was very easy! The atmosphere is welcoming. My sales person was Alfred. He was very nice, polite, and funny. He went out of his way to make the buying process easy The atmosphere is welcoming. My sales person was Alfred. He was very nice, polite, and funny. He went out of his way to make the buying process easy and was very knowledgeable and answered all of my questions. Crytsal handled the financing part and she was so kind and easy to work with. I would definitely send family and friends there and I would definitely purchase another vehicle from them. More
by Ashely Willis
March 22, 2025
I had the pleasure of working with Alfred and his team at Toyota of Cleveland, and I couldn’t be more satisfied with the experience. From the moment we arrived, they were incredibly knowledgeable and profess Toyota of Cleveland, and I couldn’t be more satisfied with the experience. From the moment we arrived, they were incredibly knowledgeable and professional, taking the time to understand our needs and guiding us through every step of the process. Their patience and dedication to helping us find the perfect vehicle made all the difference. We are thrilled with our 2021 Toyota RAV4—it’s exactly the car we were hoping for. Thank you to Alfred and the team for making this such a smooth and enjoyable experience. We’ll definitely be back in the future! More
by Thhenson22
March 22, 2025
I recently bought a 2018 Rav4 from this dealership with the help of Tyler Gibson. Tyler helped me choose something within my budget, and he made sure I was leaving with the perfect car for me. The process the help of Tyler Gibson. Tyler helped me choose something within my budget, and he made sure I was leaving with the perfect car for me. The process was super stress-free and easy. Everyone was beyond helpful, very honest, and my overall experience was wonderful! I highly recommend this dealership! More
by annagstanley
March 20, 2025
They were absolutely wonderful and got me the perfect car! They were able to get me the best deal! car! They were able to get me the best deal! More
by Brooke C.
