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Toyota of Cleveland

McDonald, TN

5.0
4,821 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,821 reviews

March 09, 2025

Alfred Odister was incredible! Knowledge, kind, and professional. He was a huge help throughout the entire process, and I would recommend him to anyone. Everyone at Toyota Clevelan More

by austind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Alfred and the team at Toyota of Cleveland provided such supportive and helpful service! Thank you for recommending us, we appreciate your feedback. Enjoy your new ride!

March 09, 2025

Tyler Gibson, Tyler Ratledge, and Justice Goodner were all phenomenal in making a deal happen for me. I was significantly upside down and honestly didn’t have very high expectations due to the amount that More

by John F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Toyota of Cleveland responded

John, we're delighted to hear that Tyler Gibson, Tyler Ratledge, and Justice Goodner exceeded your expectations at Toyota of Cleveland. It's fantastic they could help you upgrade into a full-size truck with such favorable terms. Thank you for trusting us with your business!

March 08, 2025

Nathan and Stockton were great to work with. We had exceptional service and experience. Great guys! More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Toyota of Cleveland responded

Kelly, we're happy to hear you had a great experience with Nathan & Stockton! Thanks for choosing Toyota of Cleveland and please don't hesitate to reach out if we can be of service again in the future!

March 06, 2025

knowledgeable. patient. thorough. clear complete explanation, ansered all my questions, when I got lost repeated explanations as needed. It was raining and the sale More

by cub1054
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ratledge.. 5 stars
Mar 07, 2025 -

Toyota of Cleveland responded

We're delighted to hear about your positive experience at Toyota of Cleveland! Our team is committed to providing thorough and patient service, rain or shine. Enjoy the new ride with all its features!

March 05, 2025

I always have an excellent experience at Toyota of Cleveland. My family has bought several vehicles from there. More

by Nina O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Toyota of Cleveland responded

Nina, thank you for your continued support and trust in Toyota of Cleveland! We're delighted to hear that you've consistently had excellent experiences with us. Looking forward to serving you and your family again in the future!

March 05, 2025

I couldn’t be happier with my experience. Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my de More

by Georgia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Dustin made your first car-buying experience a positive one at Toyota of Cleveland! It's wonderful knowing he was knowledgeable and supportive throughout the process. Enjoy your new ride, and thank you for choosing us!

March 05, 2025

On time, friendly, professional. yes, yes, yes. Yes, will be back. Like this dealership in Cleveland, Tennessee More

by woodall86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Toyota of Cleveland responded

Thank you for the enthusiastic feedback! We're delighted to hear that our team at Toyota of Cleveland provided a timely and professional experience. We look forward to welcoming you back again in the future!

March 04, 2025

Great team from the time I talked to via phone until I drove off the lot, a very happy customer. More

by tonykelley87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Toyota of Cleveland responded

Tony, we're happy to hear you had a great experience with our Toyota of Cleveland team! Thank you for your business and please don't hesitate to reach out if there's anything else we can do for you!

March 03, 2025

Matt was outstanding in assisting me with selecting the perfect car for my needs and took action to ensure I obtained it. Taylor and Tyler were instrumental in closing the deal, and their professionalism a More

by Kimmy R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Toyota of Cleveland responded

Kimmy, we're delighted to hear that Matt, Taylor, and Tyler made your car-buying experience smooth and enjoyable at Toyota of Cleveland. Thank you for recommending us; we look forward to serving you again in the future!

March 02, 2025

I was very nervous about buying a car. But Alfred made it not so stressful. More

by jelinn1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Toyota of Cleveland responded

We're happy to hear Alfred provided you with a smooth experience here at Toyota of Cleveland! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!

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