Toyota of Cleveland

This is an honest business that takes care of their customers. We had an issue after buying a used vehicle, they fixed it and delivered it back to us at no cost. Great buying experience. customers. We had an issue after buying a used vehicle, they fixed it and delivered it back to us at no cost. Great buying experience. More

Having an honest dealership is rare, so I'm glad we have Cleveland Toyota here in our area. This is my 2nd vehicle I've purchased through them with Kenny Jones being my repeat salesman. Kenny's knowledge of Cleveland Toyota here in our area. This is my 2nd vehicle I've purchased through them with Kenny Jones being my repeat salesman. Kenny's knowledge of the vehicles, both new and used, are super helpful. With my wife's brand new Rav4 Hybrid last month and now my used 2022 Tundra, he's been very knowledgeable and upfront about everything, and even on the phone he has been super responsive anytime I call. We'll be back for my 2nd daughter's car for sure because we love the reliability and quality of Toyota vehicles and this particular dealership is far superior to the rest. I also want to give a shout out to our finance person Crystal Thompson who is always so thorough and pretty quick with our financing, and just a kind-hearted person in general. The floor managers and service ladies at the front desk who are always kind make a big impression as well, and the other salesmen who never fail to greet us on our way in and always open the doors for my wife and daughters like gentlemen should. A great team to deal with and a pleasure. More

Michael Dylon was an outstanding salesman, the best we have had! We looked at two very different cars and we loved that he didn’t try to push one over the other. Tyler, the manager was pleasant and made u have had! We looked at two very different cars and we loved that he didn’t try to push one over the other. Tyler, the manager was pleasant and made us feel special (especially when he gave us the fireworks!). We were impressed with Crystal. She was so professional, both when checking our credit and presenting us with different warranty options. Our overall experience was excellent and we have already spread the word to our friends! More

Had such a positive experience. Tyler Gibson was exceptional. So helpful and positive. The whole process was smooth. I would recommend Tyler and Toyota to anyone who needs a vehicl Tyler Gibson was exceptional. So helpful and positive. The whole process was smooth. I would recommend Tyler and Toyota to anyone who needs a vehicle. More

The service was quick and the staff was friendly. I was highly satisfied with the outcome. I was highly satisfied with the outcome. More

The dealership was very pleasant to work with. Our salesman was honest and very helpful Our salesman was honest and very helpful More

They were easy to work with and provided good customer support. They gave a good trade-in value on my truck. support. They gave a good trade-in value on my truck. More

Austin Calfee, Mike Covington and Justice Goodner hung in there with me and helped me get the car I wanted. there with me and helped me get the car I wanted. More

Disclaimer: Our salesman is my brother, This review is not about him. This is a well run dealership. Everyone I talked to was happy to be there and it showed. Laurie called to ask about my experience wi not about him. This is a well run dealership. Everyone I talked to was happy to be there and it showed. Laurie called to ask about my experience with Kenny and wondered if we were related. Justice, in finance, was very professional and personable. And very clear on the financing details. I will buy again from this dealership if we ever need another car. Barry Jones More