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Toyota of Cleveland
McDonald, TN
4,797 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,797 reviews
February 21, 2025
Toyota of Cleveland was so incredibly helpful when I started looking for a new vehicle. They constantly updated me regarding the 2025 4Runners that would be coming into stock! The salesmen were amazing! started looking for a new vehicle. They constantly updated me regarding the 2025 4Runners that would be coming into stock! The salesmen were amazing! More
by Ashley F
February 20, 2025
They were very helpful and friendly answered all the questions that we had All three employees we were associated with was extremely supportive questions that we had All three employees we were associated with was extremely supportive More
by W_cross1
February 19, 2025
The service was quick and efficient, the price was fair, and the customer service was exceptional! and the customer service was exceptional! More
by rgrollins
Employees Worked With
February 19, 2025
Our first ever Toyota and first experience with TOYOTA OF CLEVELAND. Sales pressure simply does not exist. Atmosphere is quite informal meaning all the team treats you like a new friend and less like a cli CLEVELAND. Sales pressure simply does not exist. Atmosphere is quite informal meaning all the team treats you like a new friend and less like a client. I found this refreshing. I believe I received an excellent deal and excellent value for my trade. The dealership inventory was very good, especially for a Toyota dealership where, based on demand, some models are difficult to find. This was the only vehicle dealership we visited because their website was up to date and the only nearby dealership that had what we were looking for. Evan Hicks was our salesman and patiently helped me through linking the phone and new App to the new truck...and answering a thousand questions. Evan is also a Toyota owner making his familiarity easy to navigate through the vast Toyota selection. As for the vehicle itself - When I left the dealership, I pulled onto I-75 and glided into traffic. The truck's (TRD Pro) smoothness and ride quality exceeded my expectations. The growl of the tuned exhaust was just icing on the cake. More
by Soddydaisysawdust
February 18, 2025
Matt Frady was a pleasure to work with and we will definitely send potential buyers to Toyota of Cleveland and to Matt. I was disappointed that our trade in was not valued higher than it was, but it's definitely send potential buyers to Toyota of Cleveland and to Matt. I was disappointed that our trade in was not valued higher than it was, but it's a done deal now. More
by Mike Jacobs
February 17, 2025
I had a great experience purchasing my Jeep Grand Cherokee with Toyota Of Cleveland thank you to Evan Hicks for working so hard to find the perfect fit for our family. Cherokee with Toyota Of Cleveland thank you to Evan Hicks for working so hard to find the perfect fit for our family. More
by Taylor Ellis
Employees Worked With
February 16, 2025
Highly impressed with everyone at this dealership. Honest, helpful, customer-focused, efficient -- all the things you could ask for when buying a car. Matthew French answered all of our questions and Honest, helpful, customer-focused, efficient -- all the things you could ask for when buying a car. Matthew French answered all of our questions and gave us all the time we needed in order to feel completely satisfied when buying the car. Taylor Alton was informative and truthful when going over the financial options. Mike Covington helped ensure everything that needed to get done with the car was done that day so we didn't have to make two trips. 10/10 dealership with 100/10 employees! More
by carolena.miller
February 15, 2025
He was extremely nice and helpful throughout the process of getting a new car. He was truly amazing and such a sweetheart and we will definitely be recommending Toyota of Cleveland to anyone looking for a n of getting a new car. He was truly amazing and such a sweetheart and we will definitely be recommending Toyota of Cleveland to anyone looking for a new car. More
by hickssonya9
Employees Worked With
February 14, 2025
This is an honest business that takes care of their customers. We had an issue after buying a used vehicle, they fixed it and delivered it back to us at no cost. Great buying experience. customers. We had an issue after buying a used vehicle, they fixed it and delivered it back to us at no cost. Great buying experience. More
by giom1988
