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Toyota of Cleveland

McDonald, TN

5.0
4,887 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,887 reviews

May 07, 2025

Started off rough sigh the car I was expecting was damaged in a hail storm. New car was to be built on May 5th. Completed early. My salesman Kenny Joes and Laurie kept me informed of the progress. More

by bessdillard
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie snd Julian Allison
May 04, 2025

Gregg was fantastic! ! Shane was wonderful and Taylor is a terrific person!!! Go see all 3…you will be surprised how easy buying a car is!! More

by ShelleyShand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Toyota of Cleveland responded

Hi Shelley! We're delighted to hear that Gregg, Shane, and Taylor made your experience at Toyota of Cleveland so enjoyable! Thanks for the recommendation, and enjoy your car!

May 04, 2025

Very welcoming environment. We went in specifically looking for 1 car that we had seen online (older model). Kenny Jones brought it right to us and we were testing driving it More

by Carol2srv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Toyota of Cleveland responded

Hi Carol! Thank you for making the trip from Knoxville to visit us at Toyota of Cleveland! We're delighted that Kenny and Justice provided a welcoming, pressure-free experience and helped with your trade-in. We appreciate your recommendation and hope you're enjoying your ride!

May 04, 2025

Good to work with, buying experience was very efficient and went very fast. Would recommend. More

by polyphase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Toyota of Cleveland responded

Hi Poly! Thank you for leaving us this five-star review and kind words about our sales team at Toyota of Cleveland! We'll see you next time!

May 03, 2025

We had an excellent experience at Toyota of Cleveland. Alfred listened to what we were looking for and didn’t stop until we found the perfect new vehicle. He was professional, approachable and knowledgeab More

by Lafeltner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Toyota of Cleveland responded

Lafeltner, we're delighted to hear that Alfred provided such a great experience at Toyota of Cleveland! Thank you for your kind words, and we look forward to assisting with any future purchases.

May 02, 2025

It was very clean and well organized. Finding a good deal was anything but a challenge! More

by Pmicahg19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Toyota of Cleveland responded

Thank you for the positive feedback about your recent experience with the Toyota of Cleveland team! We hope we have the opportunity to work with you again in the future!

April 30, 2025

Monte and Matt were very professional and made the purchase a straightforward and seamless transaction. Pricing was very fair and transparent. More

by william
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Toyota of Cleveland responded

Hi William! It's fantastic to hear that Monte and Matt provided a professional and seamless experience at Toyota of Cleveland. We appreciate your feedback on our transparent pricing!

April 29, 2025

Excellence service, nice people, Tyler the seller was really helpful and we loved they took care of our needs when we were browsing to trade in our old cars. Won’t hesitate to come back More

by marianamartinez14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Toyota of Cleveland responded

Hi Mariana! We're delighted to hear that Tyler and the team at Toyota of Cleveland provided excellent service during your visit. Thank you for sharing your experience, and we look forward to welcoming you back in the future!

April 26, 2025

kenny jones was great. he was attentive & clear with explanations, & not pushy. good better best More

by 19jimmer46Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Toyota of Cleveland responded

Hi Jimmer! Thank you for leaving us this five-star review and kind words about Kenny Jones from our sales team at Toyota of Cleveland! We'll see you next time!

April 26, 2025

Austin Calfee was a big help in assisting us today! Super nice and helpful 10/10 recommend using him and Toyota of Cleveland More

by Mcpritchard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Austin provided you with excellent service at Toyota of Cleveland! Thanks for the recommendation and your kind words.

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