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Toyota of Cleveland
McDonald, TN
4,710 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,710 reviews
November 20, 2024
Hands down the best car buying experience I have ever had. Shane immediately welcomed us on the lot and connected us with our salesman, Tyler Gibson. Tyler was amazing! He was professional, personable, had. Shane immediately welcomed us on the lot and connected us with our salesman, Tyler Gibson. Tyler was amazing! He was professional, personable, and knowledgeable. Though we had never met Tyler his interactions with us were like we were long time customers and friends. An experience I was dreading turned into a fun, enjoyable experience. Definitely recommend Toyota of Cleveland and Tyler Gibson. More
by Stephanie C
November 19, 2024
My dad has traded with this dealer for many years. We went to see them last night to buy a pre-owned Rav4. We were greeted very quickly by our sales rep Kenny Jones. Kenny was very helpful, friendly a We went to see them last night to buy a pre-owned Rav4. We were greeted very quickly by our sales rep Kenny Jones. Kenny was very helpful, friendly and knowledgeable. Upon finalizing the deal, we also worked with Justice Goodner in the Finance Dep. My dad had prior experience with Justice in the past so he enjoyed working with him again. Both Kenny and Justice were very professional with kindness and knowledge. We recommend you go see both of these men when you are in need of your next Toyota. More
by mbeeler
November 18, 2024
Awesome place to do business with. This has been our 4th car with them. I have always done business with them. This has been our 4th car with them. I have always done business with them. More
by Brystoncole54
November 18, 2024
The entire team is exceptional from beginning to end. My family has purchased several cars from the TOC. This will not be our last. A special thanks to Matt, Joey, Crystal and Stockton. The service is th My family has purchased several cars from the TOC. This will not be our last. A special thanks to Matt, Joey, Crystal and Stockton. The service is the best, highly recommend. More
by Svachon
Employees Worked With
November 18, 2024
There are not enough words to describe the amazing experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budge experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budget. They were fast, kind and went above and beyond to accommodate us!! Matthew is the best there is. More
by grant.jessica1125
November 18, 2024
Dustin Schrader, Stockton coffee, justice Goodner were all great people to work with also Lori, who I didn’t actually meet, but she did a lot of legwork getting me into the dealership. I would recommend t all great people to work with also Lori, who I didn’t actually meet, but she did a lot of legwork getting me into the dealership. I would recommend this dealership to everyone. More
by Toyota
November 16, 2024
The best! Dependable, friendly,!knowledgable. Servic is one of the best I have ever dealt with. Dependable, friendly,!knowledgable. Servic is one of the best I have ever dealt with. More
by Rwomack
Employees Worked With
November 15, 2024
Very helping in the car buying process easy to work with and no pressure thanks and no pressure thanks More
by Travis_houser
Employees Worked With
November 14, 2024
My mom just purchased vehicle today, I tagged along to help her and was extremely impressed with the whole experience the salesman Fidel was amazing as always has been when used him.The whole dealership e help her and was extremely impressed with the whole experience the salesman Fidel was amazing as always has been when used him.The whole dealership experience was awesome,every single person we had contact with was amazing,explained everything and answered any questions etc thoroughly and made sure she understood it all. More
by flametamer29
November 14, 2024
I have no words to express the awesome service I received by Fidel Valencia Shane and Justice I have traded vehicles many times in last 50 years but no comparison to the kind friendly helpful service here a by Fidel Valencia Shane and Justice I have traded vehicles many times in last 50 years but no comparison to the kind friendly helpful service here also very knowledgeable and efficient over all experience would rate 10 star thank you for everything More
by sandifpickel
