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Toyota of Cleveland

McDonald, TN

5.0
4,860 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,860 reviews

April 14, 2025

After having a poor experience with a sales team at another local dealership, I came over to Toyota of Cleveland. Evan Hicks was a great salesman who let me navigate my buying experience. He went above More

by harrison_s15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Evan and the team at Toyota of Cleveland turned your car-buying experience around! It's fantastic knowing we could make your truck purchase hassle-free and we look forward to welcoming you back in the future!

April 14, 2025

Friendly, competent staff. Very welcoming. I liked the fact that they did not try to pressure me into buying. Kenny Jones and Justice Goodner were especially helpful in making More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Toyota of Cleveland responded

Ray, we're delighted to hear that Kenny and Justice provided such a welcoming experience at Toyota of Cleveland. It's great to know they went above and beyond for you. Thanks for recommending us!

April 14, 2025

Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo More

by Donalosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Toyota of Cleveland responded

Donalosi, we're delighted to hear that you had such a positive experience with our team at Toyota of Cleveland. Thank you for recommending us and highlighting the efforts of our staff! We look forward to assisting you again in the future.

April 14, 2025

Alfred was great! Super energetic made the car buying process fun! Knew his stuff was patient with questions this was my first car I’ve ever purchased on my own. Alway More

by Lexijo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Toyota of Cleveland responded

Lexijo, we're delighted to hear that Alfred made your first car purchase such a memorable experience at Toyota of Cleveland! It's fantastic that his energy and honesty helped you find the perfect vehicle. Safe travels in your dream car!

April 13, 2025

We have purchased 5 vehicles from this location and it’s always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making More

by wavans2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Matt, Kenny, and Crystal made each purchase feel special. We appreciate your loyalty and look forward to serving you again in the future!

April 12, 2025

I have trusted Toyota of Cleveland for years. That is the reason I buy there and drive from Chattanooga to Cleveland for all my maintenance. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Apr 14, 2025 -

Toyota of Cleveland responded

Betty, we're honored by your continued trust in Toyota of Cleveland and appreciate you making the drive from Chattanooga for our services. Thank you for being a loyal customer!

April 12, 2025

There is nothing I would Not recommend about Toyota of Cleveland to make this post brief, except I wanted to purchase a Supra or similar and found that ingress and egress to the cabin had expired due to m More

by ratchettt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Toyota of Cleveland responded

Ratchettt, thank you for your continued loyalty to Toyota of Cleveland since 2006! We're delighted to hear that our team consistently provides superior service and dedication. If there's anything else we can do for you, just let us know!

April 11, 2025

Tyler helped tremendously in making our purchase of our new Rav 4 seamless. He was attentive to our needs and desires in a new vehicle. He worked very well with us in trading in our much loved, 2005 To More

by lanzad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience with us! We're delighted to hear that Tyler and the team at Toyota of Cleveland made your purchase seamless. Enjoy every moment in your new Rav 4, and we're here if you need anything down the road!

April 09, 2025

Everyone we encountered at Toyota of Cleveland was friendly and accommodating from the moment we walked in. My salesman made our car shopping experience the best one we have had yet. He was patient More

by y.carithers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Callaway Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Toyota of Cleveland responded

We're delighted to hear that your experience at Toyota of Cleveland was so positive and accommodating! It's great to know our team made the car shopping process enjoyable, even with a busy little one. Thank you for choosing us!

April 09, 2025

This is the second vehicle I have gotten from this dealership. I always have the best assistance! Kenny Jones, Stockton Coffey, and Taylor Alton made my, at first stressful day, go so smooth while tak More

by Jessd213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Kenny, Stockton, and Taylor made your experience at Toyota of Cleveland smooth and enjoyable. Thank you for choosing us again for your 2025 Tacoma! We look forward to assisting you in the future.

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