Safro Toyota - Service Center

The service provided was a recall for my two back doors which could have opened while driving. Spencer, the service adviser was very prompt in getting the car ready for the repair and getting me home. He s which could have opened while driving. Spencer, the service adviser was very prompt in getting the car ready for the repair and getting me home. He said it would be 3-4 hours and that timing was correct. He notified me by a message that the car was ready to be picked u More

Great experience! Worked with Spencer. He coordinated the work with my warranty through my credit Union after explaining what needed to be done. The waiting room is ve Worked with Spencer. He coordinated the work with my warranty through my credit Union after explaining what needed to be done. The waiting room is very comfortable, with lots of seating, fresh popped popcorn, and other refreshments. They have a courtesy shuttle that took me to the library in my area. The brought me back the next day as the work required more time. It was a pleasure talking with the driver, Dennis. More

This dealership is outstanding! I work with Bri Braun and she is amazing to work with! Her knowledge, expertise, kindness is impeccable, second to none! I will only work with Br I work with Bri Braun and she is amazing to work with! Her knowledge, expertise, kindness is impeccable, second to none! I will only work with Bri here. She always has all the information that I need and always solves any problems with my car. She understands how the customer feels and always gives heartfelt compassion to the situation. Bri is amazing! And a true pleasure to work with! More

Excellent service compared to last dealer used for service I will definitely use them again service I will definitely use them again More

Service advisor Bri Braun was great. It was nice to work with someone who seemed to know what they were doing and cared about their job. It was nice to work with someone who seemed to know what they were doing and cared about their job. More

Zach S was great. Quick and efficient service. Competitive pricing, didn’t oversell services or recommend unneeded services Quick and efficient service. Competitive pricing, didn’t oversell services or recommend unneeded services More

Came to Toyota with an oil leak that started after last service. They quickly determined the gasket issue, replaced the gasket, refilled the oil, and even sent the cleaning crew to my garage. Tyler did a w service. They quickly determined the gasket issue, replaced the gasket, refilled the oil, and even sent the cleaning crew to my garage. Tyler did a wonderful job with removing oil spills on garage floor, kept me informed thru the process. Thank you! More

Nicole was great. Great at explaining things to me and letting me know what was happening with my car. Great at explaining things to me and letting me know what was happening with my car. More

Robert Melehana is a superstar in the service department at Napelton Toyota in Brookfield It has been nine days since I had my key fob replaced at Napelton and I still cannot get over how well I was treate at Napelton Toyota in Brookfield It has been nine days since I had my key fob replaced at Napelton and I still cannot get over how well I was treated by Rob. He was honest, caring and thorough while making sure my key fob was replaced quickly. In an era when service is sorely lacking, it is refreshing to have someone like Robert go out of his way to make sure I was taken care of. Well done Robert! Your company is lucky to have someone like you representing them. More

Quick and fast service for maintenance with minimal waiting and done time. Well staffed for repairs. Tyler Stanley had great communication throughout the process. waiting and done time. Well staffed for repairs. Tyler Stanley had great communication throughout the process. More