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Safro Toyota - Service Center

Brookfield, WI

4.9
685 Reviews

685 Reviews of Safro Toyota - Service Center

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September 23, 2022

Kyle was really friendly and helped me figure out exactly what I needed. Answered all the questions I had. More

by nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 25, 2022 -

Toyota of Brookfield responded

Hi Nick, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 22, 2022

I called in for assistance when couldn't figure out how to get my dashboard lights on. Daniel Erickson immediately looked up my vehicle and found the information. In addition, he told me there was a reca More

by Xxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 22, 2022

Dan Erickson did a fantastic service job with our car. Outstanding !!! Items were fixed and he did a great job communicating with us . More

by Joekverdeyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Toyota of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

September 21, 2022

Zack Reed was very helpful and kept me informed through the entire service. Great experience! More

by pumbaboyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Toyota of Brookfield responded

Hi, we're glad to hear you found Zack to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

September 20, 2022

I made an appointment for only an oil change. We had to wait 2.5 hours for this to be completed. More

by jhunholz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Erickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Toyota of Brookfield responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied with your visit. If you are willing to give us another chance, please reach out to our Service Manager, Matt Huff at (262) 781-2626, to discuss ways we can better service you in the future.

September 20, 2022

As always Jon Peters was courteous and helpful and recognizes you on sight. He attends to you quickly, gets back to you in the timeframe he tells you, gets the service completed in the time he tells More

by dkrjams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

dkrjams responded

John Peters is the epitome of "service" rep.

Sep 23, 2022 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 20, 2022

Never had any issues with service dept here. They do a good job keeping you informed of projected completion time, unexpected issues, etc. More

by Stairclimber
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

September 19, 2022

Mike and the boys got my car done quick with no issues. Fair and honest pricing and feedback 10/10 More

by joeyverhaagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

September 17, 2022

Professional, very helpful and very nice. Fully explained the works and finished the work on time. More

by rickys1388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. Safe travels!

September 17, 2022

Professional and fast service! Would highly recommend. Staff is knowledgeable and very helpful as well. More

by Emilytessmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Toyota of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope to be of service to you again! Take care!

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