685 Reviews of Safro Toyota - Service Center
I called in for assistance when couldn't figure out how to get my dashboard lights on. Daniel Erickson immediately looked up my vehicle and found the information. In addition, he told me there was a reca to get my dashboard lights on. Daniel Erickson immediately looked up my vehicle and found the information. In addition, he told me there was a recall on my vehicle before I even heard about it from Toyota. He explained the issue and helped me decide how quick I needed to get in to have the work done. I was able to get in the next week, have the recall taken care of and a multi point inspection to make sure that the car was set for the winter. Daniel was professional & helpful and took extra time to answer some questions I had about my new car that I haven;t driven much during the pandemic. Great job! More
Dan Erickson did a fantastic service job with our car. Outstanding !!! Items were fixed and he did a great job communicating with us . Outstanding !!! Items were fixed and he did a great job communicating with us . More
I made an appointment for only an oil change. We had to wait 2.5 hours for this to be completed. We had to wait 2.5 hours for this to be completed. More
As always Jon Peters was courteous and helpful and recognizes you on sight. He attends to you quickly, gets back to you in the timeframe he tells you, gets the service completed in the time he tells recognizes you on sight. He attends to you quickly, gets back to you in the timeframe he tells you, gets the service completed in the time he tells you and is always humorous and interested in making you fully satisfied. He won’t push repairs or replacements unless he feels they are warranted and understands the dollar cost for the services. As a female who has often been given the run around, I find Jon so refreshing. He is truly the first auto repair rep I trust. I have taken an issue to him in a number of occasions thinking I would need a costly repair inky to have Jon “fix” it…no charge! He is a great service rep and an invaluable employee of Brookfield Toyota! I will continue to patron T of B as long as Jon Peters is there! More
Never had any issues with service dept here. They do a good job keeping you informed of projected completion time, unexpected issues, etc. They do a good job keeping you informed of projected completion time, unexpected issues, etc. More
Mike and the boys got my car done quick with no issues. Fair and honest pricing and feedback 10/10 Fair and honest pricing and feedback 10/10 More
Professional, very helpful and very nice. Fully explained the works and finished the work on time. Fully explained the works and finished the work on time. More