Safro Toyota - Service Center

Nicole "Coley" was our Service Advisor and she was absolutely phenomenal! Very knowledgable and helpful answering my questions and documenting my service requests as I voiced them to her, via her com absolutely phenomenal! Very knowledgable and helpful answering my questions and documenting my service requests as I voiced them to her, via her computer. That insured that the technicians would receive accurate customer expectations! And they surely did, because Coley also pointed out those special requests upon her return of our car following its servicing. An EXCELLENT experience OVERALL! More

We are so grateful for the amazing customer service from Dan Erickson that we always receive at the Toyota Service Center of Brookfield. He always takes the best care of our vehicles in managing their servi Dan Erickson that we always receive at the Toyota Service Center of Brookfield. He always takes the best care of our vehicles in managing their service and is absolutely a professional...so easy to work with, a great communicator, so kind and patient, and is looking out for what's best for us in terms of cost, maintenance, etc. He goes ABOVE AND BEYOND to advocate for his customers and we will always have our vehicles serviced by him. Thank you Dan! More

Our Highlander needed warranty service and our man Dan Erickson (who is amazing) was scheduled to be on a much-deserved vacation, he asked Layla Kemp to manage our warranty claim and she was GREAT! She is Erickson (who is amazing) was scheduled to be on a much-deserved vacation, he asked Layla Kemp to manage our warranty claim and she was GREAT! She is super professional, a great communicator, patient, and knowledgable. Highly recommend Layla and her service! Thank you Layla for taking care of us and walking us through everything. More

Friendly and helpful people. Clean waiting room. Car service. Waiting room has something for everyone...TV. wifi. Music kids room snacks Clean waiting room. Car service. Waiting room has something for everyone...TV. wifi. Music kids room snacks More

Daniel Erickson was professional and courteous and completely understood all my needs for my Tundra. He was an absolute pleasure to work with! Truck was done much earlier than anticipated ! Highly rec completely understood all my needs for my Tundra. He was an absolute pleasure to work with! Truck was done much earlier than anticipated ! Highly recommend!!! More

Toyota of Brookfield always been a great place to go for any service or purchase. The staff there makes you feel very welcome, I just had my brakes done with them and the customer service was amazing, thank any service or purchase. The staff there makes you feel very welcome, I just had my brakes done with them and the customer service was amazing, thank you Toyota of Brookfield and special thanks toDaniel Erickson for his amazing customer service skills. More

I’ve been bringing my car in for the past couple of months about a lot of different issues. This last time that I brought my car in I was having a lot of technical issues and my headlights were flicker months about a lot of different issues. This last time that I brought my car in I was having a lot of technical issues and my headlights were flickering for some odd reason. Zach Reed has been an amazing person to work with. He has been very patient with me in trying to help me figure out my car issues. He’s been doing an amazing job at communicating with me about what’s been happening with the car as well as trying to help me find a solution for what I can do next. So thank you very much for all your help, Zach. More

Kevin in sales is very helpful, professional and always answers questions or concerns quickly or finds someone who can answer them. answers questions or concerns quickly or finds someone who can answer them. More

Easy to work with. Help explain what needs immediate fixing versus what can wait. Kind and respectful staff. Help explain what needs immediate fixing versus what can wait. Kind and respectful staff. More

Josh went out of his way to make sure I knew what the issue was with my car and to get me back on the road as soon as possible. issue was with my car and to get me back on the road as soon as possible. More