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Safro Toyota - Service Center

Brookfield, WI

4.9
774 Reviews

774 Reviews of Safro Toyota - Service Center

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December 29, 2023

My service manager was very knowledgeable and friendly and the service was quick and easy More

by MICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us, Mick! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

December 27, 2023

Performed my oil change and tire rotation here with Bill P. Service went smoothly and Bill made the process easy. More

by mattg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Toyota of Brookfield responded

Hi, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2023

Been a customer many years. Always pleased with staff and service. My current service advisor Coley Kuntz was extremely helpful and she always responded quickly to phone calls o More

by eb
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Dec 28, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 15, 2023

Service department is exceptional. Bill Pardoe, an assistant service manager was very helpful and informative. Took very good care of me . More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Toyota of Brookfield responded

Bob, we're thrilled to hear you were pleased with the service experience Bill provided! Thank you for taking the time to share your feedback. We're looking forward to your next visit with us! Take care!

December 14, 2023

Always fast service. The service advisors have always been thorough and helpful. Never been disappointed. More

by trisic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Toyota of Brookfield responded

Hi Trisic, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

December 11, 2023

I would give my service writer all of 5 stars. He was very pleasant and showed a real desire to assist me with my vehicle concerns. H was pleasant and had a very kind demeanor and was very easy t More

by Sharron
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Sharron responded

I have this feeling of trust and confidence with this dealership and they have never disappointed that trust,. Thank you for always making me feel like a valued customer and always providing GREAT SERVICE

December 10, 2023

Zach was so patient with this old lady and got my car fixed in record time! More

by judyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Toyota of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

December 08, 2023

I’ve been going to this Toyota dealership for the last 2 years and have always had a positive experience. Coley Kuntz was a great advisor and very nice to work with. She helped me out with a tire rotation a More

by andoneguia12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Dec 09, 2023 -

Toyota of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

December 07, 2023

Dealership is clean and friendly. The service is quick and thorough. It is convenient for me. More

by Grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kunz - Five Stars
Dec 09, 2023 -

Toyota of Brookfield responded

Hi, it is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Toyota of Brookfield and we hope to see you again!

December 03, 2023

It was quick & he was friendly. The hot chocolate was good & the area was clean. More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander
Dec 04, 2023 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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