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Safro Toyota - Service Center

Brookfield, WI

4.9
669 Reviews

669 Reviews of Safro Toyota - Service Center

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August 18, 2023

The service at Toyota of Brookfield is next level. Assistant Service Manager, Daniel Erickson, is always pleasant, professional and takes the time to explain things and keep me in the loop regarding m More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Toyota of Brookfield responded

Hi Connie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 17, 2023

Always friendly, prompt, service. I think massage chairs would be a nice touch! When I have my GS serviced at Lexus, they have two. More

by Dale Fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Toyota of Brookfield responded

Hi Dale, we understand your time is valuable. Thank you for letting us know how your experience was. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 14, 2023

I was very pleased with my service advisor, Bri Braun! She was very kind and attended to all my needs as a customer. I would definitely recommend her to help anyone in need of service with their car. More

by Lampsteve59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cal Kittleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 10, 2023

Zack S. was the best with fixing my cars air conditioner. Went to a different dealership that did nothing. Zach had my car working in a day. More

by darlynhz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Toyota of Brookfield responded

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 10, 2023

Staff member (Bill P) went out of his way to accommodate me although I was late for the service appointment More

by arjunrao52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Toyota of Brookfield responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

August 09, 2023

Excellent customer service as well as service. Zach S was awesome! I recommend this place More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cal Kittleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Toyota of Brookfield responded

Hi Lynn, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

August 08, 2023

Everything was good. No complaints at all. Not to much to say is that will return again. More

by brownanthonygeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Toyota of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 06, 2023

Fast service and reliable dealer. When I called to schedule appointment. I am love it. More

by Chang Yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Toyota of Brookfield responded

Hi Chang, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2023

I find their service is top notch. When they greet you, you know you are in good hands. Repairs are prompt and well done. More

by Jhensel88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Jhensel88 responded

Great service

Aug 06, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 04, 2023

As always, my service was done efficiently and timely. Spenser was polite, professional and thorough explaining the service and future needs. More

by Jconley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spenser
Aug 06, 2023 -

Toyota of Brookfield responded

Hi, here at Toyota of Brookfield, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

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