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Safro Toyota - Service Center

Brookfield, WI

4.9
669 Reviews

669 Reviews of Safro Toyota - Service Center

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October 20, 2023

Bri was very accommodating and helpful. The dealership has a very wonderful waiting area. I am very happy with my experience. More

by ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Kemp
2.0
This rating includes all reviews, with more weight given to recent reviews.
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Toyota of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! We want all our customers to feel this way when leaving our dealership!

October 20, 2023

Excellent and friendly service. Would highly recommend to anyone looking to buy or sell a car! More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 23, 2023 -

Toyota of Brookfield responded

Hi Sue, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

October 20, 2023

Helpful friendly and thorough service from Bill p. He was very knowledgeable and very courteous in delivering this service. More

by bsaustinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Toyota of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

October 19, 2023

The service department is very efficient and trustworthy. Advisor Bri Braun is very helpful in informing what service is needed and helps with options for your service decision. More

by Bob Baumann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Toyota of Brookfield responded

Hi Bob, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 18, 2023

They get the job done as time scheduled. I recommend everyone who needs the service. More

by Chang Yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Toyota of Brookfield responded

Hi Chang, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

October 18, 2023

Excellent service with the help of Daniel Erickson. My experience was efficient and helpful. My concerns were all addressed. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Toyota of Brookfield responded

Hi Sheila, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

October 18, 2023

Spencer was amazing, like so many at Toyota of Brookfield. Fast, friendly, professional, helpful. I will never take my car anywhere else! More

by youcancontactchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
Oct 20, 2023 -

Toyota of Brookfield responded

Hi, we appreciate you choosing Toyota of Brookfield! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

October 13, 2023

Went to a dealership before this minimum ten times for a window trim and they did more on the first try then the other Toyota dealership has done all ten times More

by Jackleetomlinson8885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with. We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2023

Zack was friendly, knowledgeable and answered all of my questions. Would want to continue working with him for all of my future services More

by Karina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

October 11, 2023

Would highly recommend Bri Braun for your service needs. Easy to work with. Will keep you updated on status of your vehicle and parts if needed to be ordered. Unsure about sales. As I purchased my vehicle More

by Ltllulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

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