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Safro Toyota - Service Center

Brookfield, WI

4.9
669 Reviews

669 Reviews of Safro Toyota - Service Center

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January 02, 2024

Zach S. provides great service. I have been very happy with my experiences both purchasing a vehicle and having it serviced. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

January 02, 2024

Service Department exceeded my expectations. I am very happy with the service I received from Bill P. I will be continuing to bring my vehicle back here. After 5 years of subpar service at an More

by Connie L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

December 30, 2023

I’ve come accustomed to expect excellence from Napleton , and as usual, they delivered. Thank you to Bella B for always making my service experience pleasant!!! More

by stucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella B
Jan 02, 2024 -

Toyota of Brookfield responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

December 30, 2023

Always friendly and courteous. Bri was helpful and explained the service work being done and future work that I should follow through on.. More

by rthorman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Toyota of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2023

Recently had my Toyota Camry serviced at Toyota of Brookfield. I worked with Bella M. She was very helpful, honest, and knowledgeable. Keep up the good work! More

by JSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella M
Jan 02, 2024 -

Toyota of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2023

My service manager was very knowledgeable and friendly and the service was quick and easy More

by MICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us, Mick! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

December 27, 2023

Performed my oil change and tire rotation here with Bill P. Service went smoothly and Bill made the process easy. More

by mattg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Toyota of Brookfield responded

Hi, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

December 22, 2023

Been a customer many years. Always pleased with staff and service. My current service advisor Coley Kuntz was extremely helpful and she always responded quickly to phone calls o More

by eb
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Dec 28, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 15, 2023

Service department is exceptional. Bill Pardoe, an assistant service manager was very helpful and informative. Took very good care of me . More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Toyota of Brookfield responded

Bob, we're thrilled to hear you were pleased with the service experience Bill provided! Thank you for taking the time to share your feedback. We're looking forward to your next visit with us! Take care!

December 14, 2023

Always fast service. The service advisors have always been thorough and helpful. Never been disappointed. More

by trisic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Toyota of Brookfield responded

Hi Trisic, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

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