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Toyota of Brookfield

Brookfield, WI

4.9
2,786 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle. Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams. Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
Contact Dealership

20655 W Capitol Dr

Brookfield, WI

53045

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Top Reviewed Employees

Daniel Erickson at Toyota of Brookfield

Daniel Erickson

Assistant Service Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Terranova at Toyota of Brookfield

Nick Terranova

Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRI BRAUN at Toyota of Brookfield

BRI BRAUN

ASM
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Schuett at Toyota of Brookfield

Zach Schuett

ASM
5.0
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

March 25, 2025

Another great experience at Brookfield Toyota! Daniel Erickson consistency provides a high level of professionalism and integrity as my service advisor, My vehicle maintenance was performed flaw More
by walrahu

Employees Worked With

Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.

March 24, 2025

Had a great experience getting work done here. Very nice and convenient for getting work done More
by lalalinz5683

Employees Worked With

Kyle Krochmal

March 23, 2025

Super helpful and a great experience! We didn’t feel pressured, and drove away with a perfect car! More
by Tiff

Employees Worked With

Nick Terranova
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • After Hours Drop-Off
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines