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Toyota of Brookfield
Brookfield, WI
2,803 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 2,803 reviews
May 11, 2019
Excellent service is an understatement Taras really went above and beyond to get me home in the car that I loved. By far the best service I’ve received! I would recommend dealing with Taras Taras really went above and beyond to get me home in the car that I loved. By far the best service I’ve received! I would recommend dealing with Taras to anyone looking get a car. When the time comes for my family to get another car we will be returning to him. More
by Hail Titans
Employees Worked With
April 30, 2019
2019 TRD PRO 4 Runner was definately worth the wait! i heard about the 2109 in early 2018. Dave G suggested I order one in April of 2018.(before production) i am glad I did as I just got the vehicle last i heard about the 2109 in early 2018. Dave G suggested I order one in April of 2018.(before production) i am glad I did as I just got the vehicle last week! Dave kept me updated while it was being built and transported. When it got to dealership George A took over. he not only showed me all the features he progrommed my phone and even cleaned the windows. He made me feel ike I was the only customer in the place. Chris S is a great business manager. He knows the numbers and makes you feel totally comfortable. bottom line is that even in a world of emails,texts and tweets these guys have the personal touch and trust. They get it. More
by Indian01!
April 29, 2019
Best car buying experience we have ever had! Zachary Zizelman and Su Lamster made our vehicle purchase so easy and fun! They answered all of our questions and we felt no pressure! They gave us a Zachary Zizelman and Su Lamster made our vehicle purchase so easy and fun! They answered all of our questions and we felt no pressure! They gave us a great deal on the purchase of our 4RUNNER and were spot on for our trade value! Chris Sberna was able to beat the great interest rate our credit union quoted. This was the BEST experience we have ever had buying a vehicle! Top notch dealership! More
by Joe & Dawn
April 22, 2019
Our experience with George Argires Thank you George for all of the great care you gave us when shopping for our car. We really appreciated all of the time you took with us. You were so Thank you George for all of the great care you gave us when shopping for our car. We really appreciated all of the time you took with us. You were so patient and so helpful in answering our many questions. Thank you for being so kind and courteous. You made our experience buying buying our Camry a very positive one! More
by Golfer43
April 18, 2019
Great to deal with I’ve been dealing with Jeff Sayers since the early 90s. It is a pleasure to work with him. He makes the process seamless. Thanks, Steve W I’ve been dealing with Jeff Sayers since the early 90s. It is a pleasure to work with him. He makes the process seamless. Thanks, Steve W More
by SteveW
Employees Worked With
Jeff Sayers, Ryan Sayers
April 18, 2019
Sales experience Just so happy with my experience shopping for my new Rav 4, dealt with Ryan Sayers and really enjoyed how much patience and knowledge he shared with Just so happy with my experience shopping for my new Rav 4, dealt with Ryan Sayers and really enjoyed how much patience and knowledge he shared with me, thank you Toyota of Brookfield More
by Pegob
April 18, 2019
Amazing Experience We have purchased dozens of cars over the years at this dealership! First from Jeff Sayers... and now from his son Ryan!! It has always been a great We have purchased dozens of cars over the years at this dealership! First from Jeff Sayers... and now from his son Ryan!! It has always been a great experience! They make it so easy and the service dept. does a great job as well! Thanks More
by Sandy
Employees Worked With
Jeff Sayers, Ryan Sayers
April 16, 2019
Very present experience with Kyle My wife and I were purchasing a Sienna and had gone to two Milwaukee area Toyota dealers. The salesman in both dealerships were very firm in price an My wife and I were purchasing a Sienna and had gone to two Milwaukee area Toyota dealers. The salesman in both dealerships were very firm in price and offer no room for negotiation. Perhaps the car we wanted was in high demand and they believe they do not have to give much. Then a trusted friend recommended Kyle Uhlenhake of Toyota of Brookfield. After the purchase process was done I see why he was highly recommended. Kyle is very personable and enthusiastic. We didn't feel push the entire time. He is willing to help whenever possible. He even remembers my friend after many months! We would recommend Kyle for anyone. More
by HowiK
Employees Worked With
Kyle Uhlenhake
April 14, 2019
Chris was great!! Chris sberna was great to work with!! I am going to come see him for every car!! Can’t wait to trade my lease in already! Chris sberna was great to work with!! I am going to come see him for every car!! Can’t wait to trade my lease in already! More
by Abbydamato
Employees Worked With
April 14, 2019
Very knowledgeable Chris always knows what he’s talking about. I’ve purchased multiple cars with him. Everytime is excellent. He knows how to make sense of all the finan Chris always knows what he’s talking about. I’ve purchased multiple cars with him. Everytime is excellent. He knows how to make sense of all the financing options. More
by Rosyboop
Employees Worked With
