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Toyota of Brookfield
Brookfield, WI
2,802 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 2,802 reviews
December 19, 2019
Andy is a true professional I have purchased 4 vehicles from Andy and Toyota of Brookfield. and have been very satisfied working with Andy. He is a true professional, timely, a I have purchased 4 vehicles from Andy and Toyota of Brookfield. and have been very satisfied working with Andy. He is a true professional, timely, and personable. Always delivers on time! More
by jkolbe
Employees Worked With
Andy Budd
December 18, 2019
Always a good experience. Ryan was ready with all the needed information and was very helpful. Flexible with his time and attention to all our needs. needed information and was very helpful. Flexible with his time and attention to all our needs. More
by Mary
Employees Worked With
Don’t recall our finance adviser but he was very efficient , Ryan Sayers
December 17, 2019
Great Experience I had a good sales experience with Andy Budd at Toyota of Brookfield. He was able to meet my budget and get me a good finance rate. I had a good sales experience with Andy Budd at Toyota of Brookfield. He was able to meet my budget and get me a good finance rate. More
by Kim
Employees Worked With
Andy Budd
December 17, 2019
Toyota corolla It was hard to get everything in order but we got it all to work out and now I will be a proud owner of a Toyota corolla It was hard to get everything in order but we got it all to work out and now I will be a proud owner of a Toyota corolla More
by Katertot777
December 15, 2019
What an awesome experience. She is so enthusiastic and represents Toyota beyond what it imagined!! Go to Toyota of Brookfield and see Julia ward now! represents Toyota beyond what it imagined!! Go to Toyota of Brookfield and see Julia ward now! More
by Scott.vrabel
Employees Worked With
Julia Ward
December 12, 2019
Had a positive buying experience with Pat and Toyota of Brookfield. They even took care of me after the sale with a minor part issue and they wash my car when I'm in for service! Brookfield. They even took care of me after the sale with a minor part issue and they wash my car when I'm in for service! More
by Jhorvath3
Employees Worked With
December 12, 2019
Outstanding service, trustworthy When it came time to buy another car I went back to Dave Golomobowski at Toyota of Brookfield. I know I can trust him and he provided the best car se When it came time to buy another car I went back to Dave Golomobowski at Toyota of Brookfield. I know I can trust him and he provided the best car services I’ve ever received. Once again Dave helped me find my dream car and followed through every step of the way to ensure the car was safe and had everything I was looking for. Including a great deal and affordable financing. I would recommend Toyota of Brookfield to anyone because of the great service Dave Golombowski provided and the outstanding deal he put together for me. Andrea F. More
by cloverappraisals
Employees Worked With
December 05, 2019
Gil was the person who walked us through buying our new to us / used Sequoia. Was honest when he did not know a specific answer to a question, but found the person that did know the answer. Financing too to us / used Sequoia. Was honest when he did not know a specific answer to a question, but found the person that did know the answer. Financing took a little longer than expected as we were out of state, but they were able to even transfer the car title for our trade in! That is service! More
by Teresa N
December 04, 2019
Andy was wonderful to work with. He's honest and I never felt pressured. The dealership is professional and works as a team. Thank you for the great service! felt pressured. The dealership is professional and works as a team. Thank you for the great service! More
by Cheryl
Employees Worked With
Andy Budd
