Toyota of Brookfield | Page 18

Service advisor Bri Braun was great. It was nice to work with someone who seemed to know what they were doing and cared about their job. It was nice to work with someone who seemed to know what they were doing and cared about their job. More

Came to Toyota with an oil leak that started after last service. They quickly determined the gasket issue, replaced the gasket, refilled the oil, and even sent the cleaning crew to my garage. Tyler did a w service. They quickly determined the gasket issue, replaced the gasket, refilled the oil, and even sent the cleaning crew to my garage. Tyler did a wonderful job with removing oil spills on garage floor, kept me informed thru the process. Thank you! More

Nicole was great. Great at explaining things to me and letting me know what was happening with my car. Great at explaining things to me and letting me know what was happening with my car. More

Jackson was very helpful and cared about my experience and went above and beyond and Zach was really great in finance as well and would recommend and went above and beyond and Zach was really great in finance as well and would recommend More

Robert Melehana is a superstar in the service department at Napelton Toyota in Brookfield It has been nine days since I had my key fob replaced at Napelton and I still cannot get over how well I was treate at Napelton Toyota in Brookfield It has been nine days since I had my key fob replaced at Napelton and I still cannot get over how well I was treated by Rob. He was honest, caring and thorough while making sure my key fob was replaced quickly. In an era when service is sorely lacking, it is refreshing to have someone like Robert go out of his way to make sure I was taken care of. Well done Robert! Your company is lucky to have someone like you representing them. More

Quick and fast service for maintenance with minimal waiting and done time. Well staffed for repairs. Tyler Stanley had great communication throughout the process. waiting and done time. Well staffed for repairs. Tyler Stanley had great communication throughout the process. More

Coley is very adept at personal service with a smile. Clearly reviews and explains well routine maintenance services needed and checks on possible vehicle recalls. Also checks in with customer during vis Clearly reviews and explains well routine maintenance services needed and checks on possible vehicle recalls. Also checks in with customer during visits with service updates and recommendations! Always a customer advocate she simply exemplifies professional service assistance! More

My service with Coley was great! She explained everything clearly and answered all of my questions. She communicated clearly about what I can expect going forward. She was the best S She explained everything clearly and answered all of my questions. She communicated clearly about what I can expect going forward. She was the best Service Advisor that I've worked with in the last 5 years. More

The staff were very professional and I received the vehicle very quickly after leaving it for service. vehicle very quickly after leaving it for service. More

All of my dealings with Brookfield Toyota have been positive. The personnel have all been great. My recent dealings with Layla of the service department were great. Layla is friendly and efficient. She positive. The personnel have all been great. My recent dealings with Layla of the service department were great. Layla is friendly and efficient. She kept me posted about my service and I was in and out in a very short time. More