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Toyota of Bristol

Bristol, TN

3.6
390 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 390 reviews

July 19, 2017

Right dealership, right sales agent, right price Ron Walsh was courteous and professional in his interactions with us, checking to see if we had a prior communication with another sales agent; then d More

by Philip ERnst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh
Jul 20, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Ron Walsh. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Amber Epperson

July 16, 2017

Very good people Good people, good prices, spent a lot of time trying to work out the best deal for me! I recommend this dealership to everyone! I couldn't be any happ More

by Caleb russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Epperson, Doug Jackson, Aaron Hightower, Patrick Mannix
Jul 17, 2017 -

Toyota of Bristol responded

On behalf of the Toyota of Bristol team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Toyota Tacoma in the future. Sincerely, Amber Epperson

July 12, 2017

Great experience. The dealership is local to my location and the services there were wonderful. Couldn't ask for a better experience. I highly recommend visiting this d More

by chase123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Deskins, Kayla Long, Glenda Plaster
Jul 14, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol, enjoy that ride! Sincerely, Amber Epperson

July 11, 2017

New 2017 Toyota Limited 4-runner Went to Toyota Of Bristol after I had been to a dealership I have worked with great in the past an wasn't able to come to terms this time with them on More

by thooker
Recommend Dealer
Yes
Employees Worked With
Teddy McQueen, Amber Epperson, Blake Bostic, Steven Mortensen
Jul 14, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol, enjoy that ride! Sincerely, Amber Epperson

July 06, 2017

Painless day of getting a Toyota Had a great experience at Toyota Bristol. Excellent sales man Blake Bostic! Have always been a big Honda. Today has changed my mind. Love my Toyota! More

by Susan 2216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Epperson, Blake Bostic, Aaron Hightower
Jul 07, 2017 -

Toyota of Bristol responded

Toyota of Bristol said on 07/06/2017 12:19 PM It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! We’re glad that Blake was able to address your purchasing needs and to place you in a Toyota Highlander that met your specifications. We appreciate you choosing Toyota Of Bristol as we recognize that you had many different dealers to choose from. Thank you and enjoy your new Highlander !!! Please come back and see us again soon! Sincerely, Amber Epperson

July 05, 2017

RAV4 for Me In search for our new vehicle, we first went to the internet looking at local dealers inventory. Toyota of Bristol's website was very user friendly a More

by RAV4-4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McConnell, Teddy McQueen, Amber Epperson, Glenda Plaster
Jul 06, 2017 -

Toyota of Bristol responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! We’re glad that Chris was able to address your purchasing needs and to place you in a Toyota RAV4 that met your specifications. We appreciate you choosing Toyota Of Bristol as we recognize that you had many different dealers to choose from. Thank you and enjoy your new RAV!!! Please come back and see us again soon! Sincerely, Amber Epperson

July 05, 2017

New Tacoma for us We were just looking at used Tacoma's, ended up purchasing a new 4-door Tacoma. Jody was our salesman and he is a knowledgeable salesman- as well a g More

by hikerfamily4
Recommend Dealer
Yes
Employees Worked With
Steven Mortensen, Randy Rhea, Amber Epperson, Jody Deskins
Jul 06, 2017 -

Toyota of Bristol responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! We’re glad that Jody was able to address your purchasing needs and to place you in a Toyota Tacoma that met your specifications. We appreciate you choosing Toyota Of Bristol as we recognize that you had many different dealers to choose from. Thank you and enjoy your new Tacoma !!! Please come back and see us again soon! Sincerely, Amber Epperson

July 05, 2017

Service (Oil/Filter Change Worst day. Toyota of Bristol, TN, July 05,2017 10:00 am to 4:30 pm Service writer said on vehicle inspection both front brake calipers were More

by knollofsalt
Recommend Dealer
No
Employees Worked With
Brandon Ritter
Jul 06, 2017 -

Toyota of Bristol responded

On behalf of Toyota of Bristol, I would like to apologize for your frustrating experience with our service department. The situation you've described is not typical for our dealership., and your feedback has been taken into serious consideration. Your business is very important to us and we'd like to regain your trust. I understand your service advisor, Brandon, has already been in contact with you and is resolving your issues, I hope that everything will be taken care of for you. Thank you so much for alerting me to this issue. Sincerely, Amber Epperson

July 02, 2017

New 4 Runner purchase Everyone was so helpful and worked with my wife and I to finalize the deal. We got a great price on our new 4 Runner. Our salesman, Jody Deskins, wa More

by 4by4 driver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rhea, Amber Epperson, Jody Deskins, Glenda Plaster
Jul 03, 2017 -

Toyota of Bristol responded

We couldn’t be happier that Jody provided you with a great car buying experience. He is a true asset and we are lucky to have her on the Toyota Of Bristol team. We hope you are enjoying your new Toyota 4Runner, please come back to visit anytime! Respectfully, Amber Epperson

July 01, 2017

AWESOME!! The team we worked with were fantastic. Everyone made our corolla trade-in and tacoma purchase so smooth and painless. Everything from the trade-in ap More

by Dakota&CrystalKeesee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Rhea, Amber Epperson, Doug Jackson, Kayla Long, Aaron Hightower
Jul 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota of Bristol and Doug Jackson. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Toyota Tacoma. Doug, Aaron,Randy, Kayla, myself and the rest of team will be thrilled to hear your feedback! Amber Epperson

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