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Toyota of Bristol

Bristol, TN

3.6
390 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 390 reviews

April 23, 2018

Tundra Purchase Ask for Jacob Kopp when you arrive. Easy to work with. Staff was easy to deal with. They provided a fair value for trade-in. More

by truckman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Kopp
Jul 03, 2018 -

Toyota of Bristol responded

We couldn’t be happier that Jacob provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Toyota of Bristol team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, Amber Epperson

April 17, 2018

New truck Very pleased with everything Jacob was very good. Jacob was helpful and did a great good. I came to Toyota of Bristol after it is recommended to me by More

by jtk1863
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Kopp
Jul 03, 2018 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota of Bristol and Jocob Kopp. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new RAV4. Jacob and the team will be thrilled to hear your feedback! Respectfully, Amber Epperson

April 14, 2018

Overcharge for services I was overcharged $600 on a service that usually costs less than $200. Unfortunately this was my first time coming to this dealership and it will be m More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Ritter
December 31, 2017

Always on top We have bought several vehicles from this dearlership. They are always superb with everything they do. If you need a experienced person then go see R More

by James Jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh
Jan 09, 2018 -

Toyota of Bristol responded

Congratulations on your new vehicle! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Ron knows how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new vehicle ! Sincerely, Amber Epperson

December 29, 2017

Excellent Buying Experience Excellent Customer Service, Professional, very knowledgeable. Purchased a vehicle in 2014 and decided on another purchase this year. We worked with R More

by newcar2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager and GM, Ron Walsh, Matthew Crusie
Jan 09, 2018 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol, enjoy that ride! Sincerely, Amber Epperson

September 28, 2017

"Right at Home" We were so pleased with our experience at TB........Glenda Plaster(amazing work ethics, friendly & honest). She & Teddy treated us like they would wan More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy McQueen, Glenda Plaster
Sep 28, 2017 -

Toyota of Bristol responded

On behalf of the Toyota of Bristol team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. Sincerely, Amber Epperson

September 24, 2017

Great Buying Experience One of the best buying experiences I have had. Everyone I worked with was great. Glenda Plaster, Teddy McQueen, and Bob Clark all did a great job gi More

by vankster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy McQueen, Glenda Plaster
Sep 28, 2017 -

Toyota of Bristol responded

On behalf of the Toyota of Bristol team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. Sincerely, Amber Epperson

September 21, 2017

Courteous and efficient Corey was very professional and courteous and service was completed in very timely fashion. I waited while my 6 no service was being completed. Surpri More

by kathy salyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Ross
Sep 28, 2017 -

Toyota of Bristol responded

On behalf of the Toyota of Bristol team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. Sincerely, Amber Epperson

September 18, 2017

Great experience We want to thank Ron Walsh for being so helpful and knowledgeable. He was so nice to us and really made our trade in experience as stress free as pos More

by M&MPoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh, Steven Mortensen
Sep 28, 2017 -

Toyota of Bristol responded

On behalf of the Toyota of Bristol team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. Sincerely, Amber Epperson

September 15, 2017

Bought New Sienna Went looking for possibilities of trading our 2013 Sienna and walked away with a new 2017. They had the color I have been looking for since I bought m More

by AnnieO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Manager, Kenny, Steven Mortensen, Josh Buchanan
Sep 28, 2017 -

Toyota of Bristol responded

On behalf of the Toyota of Bristol team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future. Sincerely, Amber Epperson

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