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Toyota of Bristol

Bristol, TN

3.7
391 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 391 reviews

January 24, 2019

Service center was amazing! Bertus was so friendly and helpful. He truly went above and beyond to help us and give us the best price on what we needed. More

by Katie17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bertus Geldenhuys
December 04, 2018

Jacob Kopp - ask for him!!! If you are looking for a new car; I highly recommend Jacob Kopp! He knows these vehicles and is happy to show you everything. He is calm and engagin More

by Moose64
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Kopp
December 01, 2018

Jacob Kopp was awesome!!! I showed up not expecting to come home in a new car. I told Jacob what I wanted and he made it happen. He was friendly and personable. He made what fe More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bostic, Jacob Kopp
December 01, 2018

Applied and been 2 days with no call back or anything. They. I would not recommend this dealership to anyone. Very unprofessional. They do not call back to tell you whether or not you are approved. I have seve More

by Truckguy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris McConnell
October 16, 2018

Honest and flexible This dealer was honest, flexible, and one of the quickest car transactions I have experienced. Jacob was great in sales and Blake was efficient in fin More

by mapacir
Recommend Dealer
Yes
Employees Worked With
Blake Bostic, Jacob Kopp
October 14, 2018

Great experience all around Kenny and the others where such a joy to work with! They helped us find the perfect car to fit our needs and our budget amazing group of sales man More

by Wilson,scottie423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Tomlinson, Matthew Crusie, Jacob Kopp
Oct 15, 2018 -

Toyota of Bristol responded

Congratulations on your new vehicle! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Jacob, Matt and Kenny know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new vehicle! Sincerely, Toyota of Bristol

October 13, 2018

Excellent service Jacob did really good. He did everything we asked for in the sell. He tolerated my picky husband, who refused to sign papers until we got totals on ev More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bostic, Jacob Kopp
Oct 15, 2018 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we hope that you will! On behalf of your friends here at Toyota of Bristol enjoy that RAV4! Sincerely, Toyota of Bristol

October 05, 2018

Best buying experience yet! Jacob Kopp went above and beyond for our purchase of a 2018 4Runner limited. This is our 4th Toyota vehicle and best buying experience yet.. We have n More

by Barry9670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bostic, Jacob Kopp, Steve Estes
Oct 15, 2018 -

Toyota of Bristol responded

We’re glad that Jacob, Blake and Steve were able to address your purchasing needs and to place you in a Toyota 4Runner that met your specifications. We appreciate you choosing Toyota of Bristol as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new (make/model)! Please come back and see us again soon! Sincerely, Toyota of Bristol

September 26, 2018

Great Experience Had a great experience at Toyota of Bristol. Jacob Kopp was super knowledgeable about the vehicle and did his best to get me a great deal. More

by lornbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Crusie, Jacob Kopp
Oct 15, 2018 -

Toyota of Bristol responded

Congratulations on your new Toyota RAV4! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Jacob and Matt know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new RAV ! Sincerely, Toyota of Bristol

September 13, 2018

Evacuating from Hurricane Florence We had to evacuate from Myrtle Beach, SC ahead of Hurricane Florence and I noticed I needed to get a service done once we reached Bristol. I called fo More

by Warner14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Bowman
Oct 15, 2018 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Johnny and our service department. Johnny is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Toyota of Bristol

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