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Toyota of Bristol

Bristol, TN

3.5
393 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 393 reviews

May 31, 2012

Buying a car or truck should be fun, and the people at Toyota of Bristol made it fun!! I visited a number of other dealership and the experience at Toyota of Bristol was great. More

by Wking6840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Mark,Randy and Jimmy, Bill Tolbert, Randy Rhea
May 29, 2012

When my boyfriend and I arrived at Toyota of Bristol,we were asked right off the bat if we needed help,I believe his name was Ron. Ronald Walsh helped us a great deal,I test drove the Corolla and Ronald an More

by me&rh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Walsh,Mandy Tweed, Randy Rhea, Ron Walsh, Randy Rhea
May 30, 2012 -

Toyota of Bristol responded

We are so glad you enjoyed your visit and experience at Toyota of Bristol. I have forwarded your postive comments to Ron Walsh, Randy Rhea and Mandy Twead. Thanks again for choosing Toyota of Bristol, Home of the Lifetime Warranty!

May 19, 2012

I initially contacted Ron Walsh via the Internet. He was very responsive to all my inquiries including faxing material about available vehicles to me. Upon visiting him at the showroom he was very pleasant, More

by mikejames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh, Mandy Tweed, Ron Walsh
May 17, 2012

The team worked around our schedule when purchasing our new Corolla. We picked the car we wanted and discussed the financing we needed. That afternoon the car was ready for pickup and the finance paperwork More

by asdf101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tolbert, Shane Legg, Jimmy Hughes, Bill Tolbert
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Bill Tolbert, Shane Legg and Jimmy Hughes. They were all valuable team members that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

May 11, 2012

I would like to leave this comment. The service was fast and very professional. Jeff and Brandon took care of all the issues I had with very reasonable prices and correct predictions on wait time. Please co More

by fuente123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Ritter and Jeff Cardwell, Jeff Cardwell, Brandon Ritter
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Brandon and Jeff. They are both valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! We now have new owners and management you may contact us anytime to voice your concerns. Sincerely, Amber Epperson

April 25, 2012

Our shopping experience at Toyota of Bristol was great. Everyone from Sales to Finance to Service was very helpful and accommodating. We purchased a 2012 Camry for our daughter's graduation gift - we were More

by dshelbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Sexton - Sales; Mandy Tweed-Sales/Service
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Brandon Sexton and Mandy Tweed. They were both valuable team members that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

April 23, 2012

The wife and I have always bought cars from this The wife and I have always bought cars from this dealership over the past years. Here we don't feel like we are being pressured into buying a car. Th More

by Thad Perry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill and Mandy Tweed
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Steve and Mandy. They were both valuable team members that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

April 16, 2012

First of all, this dealership was great when I purchased my new van back in February. They gave me fair prices for both my trade-in and new purchase. I purchased some additional warranties through them an More

by helkev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Shrek" , Andy Lipto, Mark (sales manager), Marcus (Paintless Dent Repair), Paint specialist, Kellie Painter (sales) , Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Shrek, Andy Lipto, and Marcus. They were all valuable team members that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! We now have new owners and management you may contact us anytime to voice your concerns. Sincerely, Amber Epperson

April 08, 2012

I went by Toyota of Bristol about a part for my truck that I previously owned. While there, I checked on the recall letter that I had received about rust on the frame. They took me right in and had me se More

by brandonjohnson39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kevin stafford, mandy tweed
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Kevin Stafford and MAndy Tweed. They were both valuable team members that are no longer with us but that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! We now have new owners and management you may contact us anytime to voice your concerns. Sincerely, Amber Epperson

March 30, 2012

I was looking for a very particular 4runner (ie no 3rd row, etc...). I visited several Toyota dealerships between Knoxville, Boone, Kingsport, Johnson City and spoke with several others online. Toyota o More

by charlie5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan, Mark, Mandy, Shrek
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Alan, Mark, Mandy and Shrek. They were all valuable team members that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

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