
Toyota of Bristol
Bristol, TN
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Matthias Maines (our sales person) was very professional and courteous and made our buying experience pleasant. Matthias is a great asset to your sales team, he's really looking out for your customers. We m and courteous and made our buying experience pleasant. Matthias is a great asset to your sales team, he's really looking out for your customers. We met Randy Rhea while waiting for our deal to go through and he gave our schnauzers dog treats while we were waiting - LOL. We then moved on to the finance department with Andy Lipto to finalize all of the paperwork. Then on to Mandy Tweed (the delivery guru), she was very knowledgable about the Highlander and helped us to feel confident that we made the right choice in dealership and vehicle. We were told countless times to call if we had any questions, they have taken care of every single question, detail and issue we've had with no questions. Everyone we came in contact with has made buying our new car a pleasure. Super nice people, great customer service! We will recommend Toyota of Bristol to anyone who asks. Oh, and don't forget that lifetime warranty - available only at Toyota of Bristol. More
John Wolford was very friendly and very accomadating to our needs and interest. He was very quick to assess our needs and interest, without being intrusive or aggressive. He gave us ample oppurtunity to ev our needs and interest. He was very quick to assess our needs and interest, without being intrusive or aggressive. He gave us ample oppurtunity to evaluate and make our decision. More
Toyota of Bristol was a great place to buy our 2012 Toyota seana van the sale and management were great and very helpful in every aspect of our visit. so I would like to highly thank: John Wolford and Toyota seana van the sale and management were great and very helpful in every aspect of our visit. so I would like to highly thank: John Wolford and jimmy Hughes for a great time at our visit and sale on our new Toyota thank Richard & Julie Doane. More
The service was excellent and made for a pleasant experience. Allan and Mandy were very professional and courteous. Both of them were very knowledgable and helped us to feel confident that we made experience. Allan and Mandy were very professional and courteous. Both of them were very knowledgable and helped us to feel confident that we made a great purchase. Will recommend your dealership to friends. More
My experience was a very positive one. Alan, the saleman who worked with us, was willing to help us find a vehicle that would best fit our needs. His patience and friendliness motivated us to work with him who worked with us, was willing to help us find a vehicle that would best fit our needs. His patience and friendliness motivated us to work with him. After our purchase, Mandy showed us all the features of our Sienna. Additionally, we purchased accessories to enhance and preserve our Sienna for years to come. She was very sweet and knowledgeable. We enjoyed our experience. More
Went in for an oil change. They were very fast and friendly. Got me out of there in around 30 minutes. I was told I needed brakes when I got my vehicle inspected. Toyota checked them and told me that friendly. Got me out of there in around 30 minutes. I was told I needed brakes when I got my vehicle inspected. Toyota checked them and told me that I still had time left before I needed them. They could have just sold them to me but they are honest when others apparently aren't. More
Chris Guy did a great job and was very helpful and pleasant to work with. I would definitely return after this visit because of my experience with Chris. pleasant to work with. I would definitely return after this visit because of my experience with Chris. More
ME AND MY FAMILY WALKED IN YOUR DEALERSHIP AND WAS MET BY A FRIENDLY SALESMAN ASK FOR STEPHEN KEEN AND THEY GOT HIM FOR US. WE WENT LOOKED AT THE CAR I WANTED AND WE STARTED TALKING TO JUNIOR WISHON AND AND A FRIENDLY SALESMAN ASK FOR STEPHEN KEEN AND THEY GOT HIM FOR US. WE WENT LOOKED AT THE CAR I WANTED AND WE STARTED TALKING TO JUNIOR WISHON AND ANDREW IN FINANCING AND I GOT THE CAR THAT I WANTED. EVERYONE TREATED US WITH RESPECT,LIKE WE WERE FAMILY. WE REALLY APPRECIATE EVERYTHING EVERYONE DID, ESPECIALLY STEPHEN KEEN. More
I gave this high rating to Toyota of Bristol because everyone that we came into contact with at this dealership was great. We told them what car we wanted, that we didn't have much time, and what prices everyone that we came into contact with at this dealership was great. We told them what car we wanted, that we didn't have much time, and what prices we thought were fair. They had the car we wanted, we agreed on a price, Steve Liner started the paperwork quickly, then Andy Lipto finished all the details. We wrote a check then went to visit with Mandy Tweed who showed us all about our new car. We were told countless times to call if we had any questions. Everyone at this dealership made buying our new car a pleasure. Nice people, great customer service! More