Back

Toyota of Bristol

Bristol, TN

3.6
390 Reviews

3045 West State Street

Bristol, TN

37620

Directions

By Type

Showing 390 reviews

September 17, 2012

All involved in my purchase of a new 2012 Toyota Highlander Limited were very professional, responsive to my questions, hospitable, and informative resulting in my overall "Great" satisfaction score More

by wesmith51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dutton, Joseph Dutton, Ralph Wishon
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

August 31, 2012

I got an amazing deal on a 2012 Corolla by the way I am Loving it. The People at Bristol really know how to take care of you and your needs. I will never deal with anyone but Toyota. More

by jsclowe12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tolbert
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

August 28, 2012

Ron was great :) Super helpful and was willing to go above and beyond to solve any issues I encountered would recomend him to anyone. Thanks for all the help!!! More

by bitner310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

August 18, 2012

From the moment we arrived, all at the dealership made us feel comfortable. Steven Keen did a great job in helping us decide which vehicle was right for our family's needs. He was courteous and helpful thr More

by Tammy Allison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Keen, Mandy
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Steve and Mandy. They were both valuable team members that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

August 18, 2012

Everyone did an excellent job. They handled the entire process quickly and professionally. My next car will be a toyota and will be purchased at toyota of Bristol. More

by TripleThreat13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

August 05, 2012

I came to Toyota of Bristol looking to purchase a new Tundra. I found the exact truck and options that I was looking for. They were able to come close enough to my price to make me want to close the de More

by dcsc0616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Fisher
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Shannon. Shannon was a valuable team member that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

August 04, 2012

Very professional staff, fair trading practices, very generous test drives and overnight evalutions, not too pushy, but persistent and listen to customer needs while working to ensure total customer sati More

by hiblitdrummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh, Randy Rhea, Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

July 18, 2012

We had a wonderful experience with John. He made us feel comfortable from "Hello", and he was motivated to explain and sell the product without being pushy. He worked hard to give us what WE were looking fo More

by Shanarenee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wolford
July 16, 2012

We were very impressed with the treatment we received at Toyato of Bristol. Mr. Joe Dutton was very knowledgeable about the car we were interested in and was able to find exactly what we wanted. He trea More

by nitacarl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Dutton, Andrew Lipto
July 15, 2012

well first I would like to thank salesman JOHN WOLFORD for taking the time to go over the invoice explaning what everthing was and how it worked in the heat of the day,then off to see HUNTER JOHNSON for w More

by barry mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wolford, Andrew Lipto
...
36
...