Toyota of Bristol
Bristol, TN
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We'd been looking for a new van for sometime now.We had visited other dealerships in our area, seen & driven different vans.The overall customer experience wasn't that great either.One dealership I visited visited other dealerships in our area, seen & driven different vans.The overall customer experience wasn't that great either.One dealership I visited, I test drove a van there and when I came back my van had been moved and believe it or not NO ONE knew where my keys were at.They didn't even interested in assisting me to find out who had them or where they might be....So, finally we went to Toyota of Bristol.The moment we came through the door the entire staff was exceptional with their eagerness to help us & answer questions.The overall experience with Toyota of Bristol was great, the entire staff was always very nice. Our salesman Bill Tolbert was exceptional, he not only listened to our wants but also made suggestions in a vehicle to suit our needs.We visited the dealership several times and each time Bill and other staff stayed past closing time to help us out without even looking at the clock.We purchased a 2013 Toyota Sienna Limited but the style & color we wanted wasn't on the lot. It had be redirected from the factory.Our salesman Bill Tolbert was awesome through the wait time.Each time I called him for a status he was very patient and kind each time I called.When the van finally came in and we went to pick it up the whole staff was great! You would think they were a part our family, they took pictures and made us all feel really good that we went Toyota of Bristol.I woul reccommend them to anyone. More
We were fortunate when we met with Ron this weekend. He We were fortunate when we met with Ron this weekend. He did a great job. We had stopped by to look at a new Toyota Camry. Ron gave us his time, We were fortunate when we met with Ron this weekend. He did a great job. We had stopped by to look at a new Toyota Camry. Ron gave us his time, unlocked the vehicle and also drove us to show us the power and the differences of the Hybred vehicle. We were able to learn all about the battery power, as well as the 4 cylinder engine power difference compared with our current 6 cylinder Camry. We appreciated his sharing all his knowledge so we can make a decision we will be happy with when we purchase. Dot & Phil More
Bill Tolbert met us at the lot as soon as we were out of the car. What we liked about Bill was he was not pushy at all. He told us what was available and immediately answered all our questions and let us the car. What we liked about Bill was he was not pushy at all. He told us what was available and immediately answered all our questions and let us test drive about 4 different cars. There was a mistake about the year of the auto we were interested in purchasing and as soon as Bill noted the mistake he came to us immediately and corrected it as we were about to make a purchase and were able to get a better price because of his honesty. We visited several other dealerships prior to coming to Toyota of Bristol and were not treated with the curtesy and honesty we achieved at this dealership. We knew what we could afford when we came to this dealership and they worked with us to achieve our goal. I would higly recommend Toyota of Bristol. More
Brandon Sexton is such a mannerly young man and is very helpful. I like the fact that he is not pushy but is very knowledgable. I would refer friends to him if they were going to buy a vehicle. Jimmy helpful. I like the fact that he is not pushy but is very knowledgable. I would refer friends to him if they were going to buy a vehicle. Jimmy Hughes was as thorough as anyone I have ever had when explaining EVERY detail of my new Venze to me. He knew everything about it and it showed. He was a pleasure to deal with. More
Mr. Sexton did everything he could to help me with my search for a 4 wheel drive vehicle. He was very honest and forthcoming about price, condition of the vehicle, and is always there to answer my questi search for a 4 wheel drive vehicle. He was very honest and forthcoming about price, condition of the vehicle, and is always there to answer my question. He is the kind of car salesman we do not encounter very often. Mr. Sexton does not use the basic sales tricks and talking points like many others I have dealt with. I will always check first with Mr. Sexton anytime I am looking for a vehicle. More
Due to the fact my previous car had met the end of its life, I knew that the time had come to move on to another vehicle. I have wanted a Prius for several years and knew now was the time to buy. Upon arr life, I knew that the time had come to move on to another vehicle. I have wanted a Prius for several years and knew now was the time to buy. Upon arriving at Toyota of Bristol, I was introduced to Brandon Sexton, and thus began the start of a trusting friendship. Brandon is an honest, respectful, and knowledgeable gentlemen, never pushing or applying pressure to buy. He presented the facts concerning the Prius and answered any questions I had about the vehicle and what purchase price we could arrive at that would work for both of us. He is sincere in his selling ability and I never had to be concerned about being taken advantage of in our transactions. I will continue doing business with Toyota of Bristol as long as Brandon is there to deal with and have already recommended him to several friends. He is definitely an asset to the company. It is a good feeling dealing with someone that has your interest at heart. Thanks, Brandon More
I sm currently looking for a four wheel drive for the winter. On the reccomendation of a friend I visited Toyota of Bristol. I spoke to Brandon Sexton. He was very helpful, knowledgable and friendly. He winter. On the reccomendation of a friend I visited Toyota of Bristol. I spoke to Brandon Sexton. He was very helpful, knowledgable and friendly. He has gone above and beyond what has been needed to help me with my purchase. I have no reservations about dealing with Brandon and Toyota of Bristol. More
I recently came to look at trading in my Nissan Xterra at Toyota of Bristol. In doing so, I ended up trading the Xterra for a Nissan Maxima. If it weren't for Brandon Sexton, I don't know that I would have t Toyota of Bristol. In doing so, I ended up trading the Xterra for a Nissan Maxima. If it weren't for Brandon Sexton, I don't know that I would have traded at all. My mother and I have had Brandon's help in the past and I would definitely direct anyone looking for a car his way. He goes above and beyond. He's not only friendly, but he genuinely cares for his customers. He is not pushy and is willing to explain anything that is questionable. If he doesn't know the answer to something, he will find someone who does. His customer service and the quality of his work was outstanding. The overall experience was fantastic. More
I have previsously owned a total of seven vehicles and with Brandon Sexton's help he makes it eight. Brandon's advice and knowledge is very adept on the vehicles that I questioned him about. He is by far with Brandon Sexton's help he makes it eight. Brandon's advice and knowledge is very adept on the vehicles that I questioned him about. He is by far the most genuine salesman that I have met. A true pleasure to meet. I would highly recommend his services to anyone. More
We had previously purchased a new Tundra from Toyota Of Bristol in 2006 from Scott Branson, When it came time to trade in my Honda I was looking for a 4wd SUV, so I went to Toyota of Bristol, where we mee Bristol in 2006 from Scott Branson, When it came time to trade in my Honda I was looking for a 4wd SUV, so I went to Toyota of Bristol, where we meet Brandon Sexton, Brandon was very helpful, I wanted a Rav4 with Gray interior and there was none available on the lot, Toyota of Bristol was able to locate me one within one week, Brandon kept me informed on every detail, Brandon is a very honest and trust worthy young man, And it was a pleasure buying my Rav from Brandon, I will send all my family and friends to see Brandon at Toyota of Bristol in the future, More