Toyota of Bristol

I had a great buying experience, from the sales people, finance person and the person explaining all the gadgets inside and out. I would like to thank Randy Anderson, Beverly Kennedy, Jimmy Hughes and Chri finance person and the person explaining all the gadgets inside and out. I would like to thank Randy Anderson, Beverly Kennedy, Jimmy Hughes and Chris Hicks for their friendliness and professionalism, I will definetely recommend Toyota of Bristol to anyone looking to purchase a vehicle. Thank you More

John Wolford was very professional yet friendly and personal in dealing with us. He worked hard to get our business and please us. Mandy was very thorough in explaining all the accessories on our new personal in dealing with us. He worked hard to get our business and please us. Mandy was very thorough in explaining all the accessories on our new toyota. More

The employees are very nice and made sure that everything was taken care of. I did not feel pushed or rushed. And the lifetime warranty is a plus was taken care of. I did not feel pushed or rushed. And the lifetime warranty is a plus More

Wonderful experience at this dealership. Rob took went the extra mile in helping me to get the vehicle I wanted and be able to take it home that day by coming to Kingsport with me to get my paperwork sign the extra mile in helping me to get the vehicle I wanted and be able to take it home that day by coming to Kingsport with me to get my paperwork signed, which was exceptional. Jimmy was great. He showed me everything I could possibly need to know about my new vehicle, unlike most dealerships that leave you guessing what all the buttons do. Andrew was very helpful in assiting me in choosing the right options and warranties with my vehicle. I did not feel pushed to buy something, instead he suggested what I would need based on how I was going to drive and use the vehicle. Lastly, I was very surprised that the manager, Ralph, came to shake my hand and thank me for coming in. I also saw him do the same with several others who had purchased a vehicle that day. At other dealerships, you never see a manager who takes the time to come meet his new customers. Nikki More

Brandon was a pleasure to work with and helped our family get in the right vehicle at the right price. Working with him was just as natural as making a friend. Never pushy, and never once made us feel like " get in the right vehicle at the right price. Working with him was just as natural as making a friend. Never pushy, and never once made us feel like "customers" he was trying to "sell" - Just friends that he was helping to get the best deal on the car they wanted. Honest, straightforward and genuine, I highly reccommend Brandon Sexton. Jimmy Hughes helped us with delivery, and I can honestly say that it was a pleasure just to get to know the man. He is a joy to talk to and we had to be reminded that they were waiting on us to sign our paperwork because we were so engaged in our conversation. Again, it wasn't about selling us anything, it was about trying to help us get what we wanted. Fabulous guy! Matthias Maines gets an honorable mention, as well. We didn't deal directly with him, but I know he helped us out in getting as great a deal as possible. Another fine man. We have already been back to talk to Brandon about another Prius (unbelievable MPG)and wonder now why we waited so long to make the move to a hybrid. They almost pay for themselves in the fuel savings! If you are looking for a dealership where you will be treated with respect, truthfulness and dignity - Toyota of Bristol is the place... Ask for Brandon! With best personal regards, Joe & Kris Emmert More

Staff friendly, courteous and anxious to help. Had to order the truck I wanted and got exactly what I described. Truck was clean and instruction on how to use where excellent from Jimmy. order the truck I wanted and got exactly what I described. Truck was clean and instruction on how to use where excellent from Jimmy. More

Chris McConnell is the salesman I wish I'd had on all previous car buying experiences! No matter how many times I changed my mind about what i might want, Chris did not make me feel as if i was wasting h previous car buying experiences! No matter how many times I changed my mind about what i might want, Chris did not make me feel as if i was wasting his time or costing him other sales. He was knowledgeable about each car I drove but most of all, he paid enough attention to make some suggestions as to what i might like. Andy Lipto, in finance, made the most stressful part of car buying a breeze! Although i went in looking for a used car, Andy showed me i qualified for new car, at the payment I wanted, just as easily. As a woman who has to worry about finding reputable mechanics when buying a used car, that took a lot!! of stress out of the equation. Two thumbs up from a very happy customer! More

The staff was extremely friendly. They were very knowlegable about their vehicles and their services. Their warranty is excellent. I was very pleased with the whole car buying experience and I would knowlegable about their vehicles and their services. Their warranty is excellent. I was very pleased with the whole car buying experience and I would recommend this dealer to anyone. More

The people at this toyota of bristol were awesome to deal with! Jimmy was excellent in showing my son all the operations of the new truck. We left the dealership with a very comfortable feeling that my son with! Jimmy was excellent in showing my son all the operations of the new truck. We left the dealership with a very comfortable feeling that my son knew the truck and that if he had any questions he had Jimmy's number to call and ask! More

The best overall experience that I have ever had at a Toyota Dealership. Each person there walked me through each step of the buying process and took time to explain all the details. There was no press Toyota Dealership. Each person there walked me through each step of the buying process and took time to explain all the details. There was no pressure at any point of the sale and that really made a difference for me. More