Back

Toyota of Bristol

Bristol, TN

3.6
390 Reviews

3045 West State Street

Bristol, TN

37620

Directions

By Type

Showing 390 reviews

February 12, 2013

Really great service ,very friendly, not pushy, made sure that I was happy with the vehicle had everything I wanted. Will be recommending to friends. More

by TracyC91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

February 12, 2013

We were looking for a new car and heard an ad about Toyota of Bristol. I had done some research of car dealerships on line as I truly hate to buy a car and go through the whole process. I am not a game More

by pfarmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen White, Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

February 08, 2013

I had a 9:00 appointment for servicing my 2004 Toyota Corolla. I checked the car in with Richard, and he said that the servicing would probably take an hour an a half. When I told him that I had to be More

by klpb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ness
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Richard Ness. He was a valuable team member that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! We now have new owners and management you may contact us anytime to voice your concerns. Sincerely, Amber Epperson

February 05, 2013

Excellent service. Rick got together all coupons for me so I didn't need to. Price was according to the discounts available. Work was done in the time estimated 2 to 2-1/2 hrs - took 2-1/4 hrs. Rick went o More

by davidcaskey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Rick. He was a valuable team member that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! We now have new owners and management you may contact us anytime to voice your concerns. Sincerely, Amber Epperson

February 05, 2013

I used the internet service reservation to make my service appointment. I drove into the service area and met with Richard Neis. Who was promped in meeting me at my vehicle. He was very cordial meetin More

by leroy A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Neis
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Richard. He was a valuable team member that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! We now have new owners and management you may contact us anytime to voice your concerns. Sincerely, Amber Epperson

January 17, 2013

This dealer (along with their sister dealership, Hudson Toyota in Madisonville KY) was awful. I was looking for a certain vehicle which they had on their lot. I asked him to quote me a price, which he di More

by Trombone100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Liner
January 14, 2013

I want to thank Anthony and Sherk for all the help in getting me back into a Toyota Tacoma 4x4 4cyl,I love this truck.The Cherokee has a word to describe a Tacoma''u-s-di,Di-ga-li-ya-nv-hi-da'' or ''LIT More

by Bobby R. Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Brewer & Shrek
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

January 04, 2013

I have been in a lot of dealerships in my time, but I have never been treated better than I was at Toyota of Bristol. Everyone I spoke with was exceptionally friendly, making the deal I wanted was easy, More

by IskyinTN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Sexton
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

January 03, 2013

I have had the opportunity to work with Toyota of Bristol, Scotty Branson and Daniel Johnson a number of times in the purchase of vehicles for our business. This is the first time I have purchased a More

by caldoty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Branson
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

January 02, 2013

Steven Liner, salemaan treated us with great respect. He Steven Liner, salemaan treated us with great respect. He was very knowledgeable on the car details. Helped us to receive a good deal on the car. An More

by 21franktwin05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Liner, Andrew Lipto
Jan 02, 2013 -

21franktwin05 responded

I hit the wrong # on the price of vechile. I meant to a 5. The price was excellent. I tried to change to give all 5 but site will not let me. Everything was excellent. 5 Star all the way. Lana Ward

...
30
...