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Toyota of Bristol

Bristol, TN

3.6
390 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 390 reviews

July 25, 2013

Second purchase in 6 months from this dealership, everyone that I worked with was GREAT, very good buying experience as well as customer service. Would definitely recommend to anyone looking for a ne More

by shann4737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lipto, Chris McConnell
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

July 18, 2013

I bought a 2013 Toyota truck back in nov 2012 . The sales person was 10 on the scale of 1-10 .but the experience with the rest of process was the worst ever .i will never deal with them again. (1) was calle More

by Disipointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer to with hold
July 10, 2013

I just purchased a new Toyota Scion XD from this dealership. The salesman, Jody, was extremely pleasant, and immediately made me feel comfortable, which is no small task for me at a car dealership. More

by barbaranicholson01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jody deskins
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

July 10, 2013

Wouldn't even look at my trade. Thats ok traded at Shelor, got exactly what I wanted and they actually purchased it from you! Lost that sale. Was treated inferior on phone, I knew more than salesman t More

by Boomer81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 24, 2013 -

Toyota of Bristol responded

We attempted unsuccessfully to contact this customer to investigate and resolve any concerns addressed while visiting Toyota of Bristol. We strive to offer a hassle free and no stress car buying experience. As the number one Toyota store in Tri-Cities, customer satisfaction is our top priority. I hope this customer gives us another opportunity in the future to show why Toyota of Bristol is number # 1.

July 09, 2013

When we (Barbara, Brian and I) drove up and parked at this dealership we were warmly greeted by Toyota of Bristol employees. The dealership's indoors was clean and roomy. I was also impressed with the More

by hvklier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There were others -- just as friendly and helpful., Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

July 09, 2013

Everyone was friendly, helpful, and not pushy. They were able to answer all my questions and they were very patient and considerate. The prices were more than fair. I would purchase from them again. More

by Babylacie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

June 17, 2013

I had a very pleasant experience at Toyota of Bristol. the sales team was very helpful and friendly.chris and bj worked hard to insure me the best deal possible. Michael in finance was very helpful with a More

by 1cptnredbeard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McConnell
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

June 08, 2013

This was the best exprience i had while buying a car. Very well pleased with this dealership. They worked very hard for me. Would recommend toyota of bristol to anyone. More

by dencle741
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

June 02, 2013

I just purchased a vehicle from John Martin @ Toyota Of Bristol, my 2nd from this dealer and I couldn't be any happier. The sales team took a direct, no-nonsense approach with my inquiries, located the par More

by steuberusmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

June 02, 2013

This is a delayed review, as I purchased a 2012 Toyota Camry LE Hybrid back in October 2012 from this dealership, specifically Steve Liner. Steve did an excellent job working with me online to locate the More

by steuberusmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Liner
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

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