Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Bristol
Bristol, TN
390 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 390 reviews
September 30, 2013
Every member of the staff that my family and I interacted with were very friendly and helpful. They made the car buying process easy and fun. They did everything they could to make sure I left their dealersh with were very friendly and helpful. They made the car buying process easy and fun. They did everything they could to make sure I left their dealership happy. I couldn't have been happier with my experience. More
by BrookeHines
September 23, 2013
I went to check on buying a new Toyota car .The salesman met us with a friendly smile and was very nice on showing us the new car .The process when great including everyone that waited on us thru the sale o met us with a friendly smile and was very nice on showing us the new car .The process when great including everyone that waited on us thru the sale of the car to us .The best place that I have ever bought a car. I would for sure go back when I need another car or truck. More
by bh072548
Employees Worked With
Ron Walsh
September 11, 2013
My experience with Toyota of Bristol was very good. This was the fourth vehicle we have purchased from this dealership and did not consider going anywhere else when we decided to purchase a new vehicle was the fourth vehicle we have purchased from this dealership and did not consider going anywhere else when we decided to purchase a new vehicle More
by RuthWells
August 26, 2013
I have dealt with plain dealerships in the past,all blah,blah. As soon as my wife and I entered Toyato Bristol, our visit immediately became an experience. All the employees greeted us with a smile and blah,blah. As soon as my wife and I entered Toyato Bristol, our visit immediately became an experience. All the employees greeted us with a smile and a hand shake. Steve was the utmost professional sales associate from start to finish. We spent several hours looking at different models and wound up buying a beautiful Avalon. Steve went the extra mile in making us happy and we will recommend him to our friends to Toyato Bristol. Carson & Pat Mullins More
by carpat2013
Employees Worked With
Steve Liner, Andrew Lipto, Chris McConnell
August 19, 2013
The sales team was great and went above and beyond to meet our needs and price. Everyone was very friendly and helpful. I loved the way they went through the car with me and showed me all the features meet our needs and price. Everyone was very friendly and helpful. I loved the way they went through the car with me and showed me all the features and how to operate them. I cannot say enough about how friendly and helpful everyone was. Thank you, More
by loralea19
August 15, 2013
Chris handled my situation with professionalism and was very courteous. I was told a price for my car to have tint, a sale they were running from the Tint guys. I confirmed that price with the tint guy bef very courteous. I was told a price for my car to have tint, a sale they were running from the Tint guys. I confirmed that price with the tint guy before he put the tint on. However, at the time of payment, Chris told me it was a higher price. I waited for 30 minutes for Chris to find the tint guy to confirm what I was told. It took longer then expected and Chris provided great customer service and took care of the issue for me. I'll be back. More
by uspupok
Employees Worked With
Christopher Guy
August 15, 2013
Ron understood my needs and what I was looking for in a used car. He was persistent and followed up with me a few weeks later to see if I was still interested in the car I had test drove. He answered all o used car. He was persistent and followed up with me a few weeks later to see if I was still interested in the car I had test drove. He answered all of my questions and provided helpful feedback. I purchased the car. More
by uspupok
Employees Worked With
Ron Walsh
August 12, 2013
I have to share the unacceptable treatment my husband, who I will call B., experienced today while looking to purchase a 2006 Subaru Outback. Another salesperson saw B. was interested in the vehicle and who I will call B., experienced today while looking to purchase a 2006 Subaru Outback. Another salesperson saw B. was interested in the vehicle and called another customer to alert him that the car was about to sell in case that he was still interested in it. The dealership allowed the customer to make a very meager down-payment over the PHONE. In effect, the vehicle was sold 'out from under' B., who was present and ready to purchase it. It was also eye-opening see the cut-throat used car business and the way they cannibalize each other. The staff acted appalled at this unprofessional tactic, but failed to correct the situation in spite of the $1000+ cash deposit B. was prepared to make (in addition to a trade-in). The underlying concern is a lack of proper management of the sales staff by the administrative staff. This is not a company that you want to do business with if you're shopping for a vehicle. It may, however, be the PERFECT place for you if you are a shady, sneaky used car salesperson. — with Brooke Heiges Pierce and 65 others at Toyota of Bristol. More
by Rustylucy
August 05, 2013
Our sales associate was so helpful and knowledgable about the car that we were looking at. I had done a lot of research on the camry, but he was able to point out several things that convinced me even furth the car that we were looking at. I had done a lot of research on the camry, but he was able to point out several things that convinced me even further that this was the right car for me! It also did not hurt that he drives one himself. Our overall buying experience was very pleasant and I was able to drive away with the new car I wanted!! More
by AmySizemore
