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Toyota of Bristol

Bristol, TN

3.5
393 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 393 reviews

October 25, 2013

Just wanted to say all of the folks at Toyota Bristol could not have made it any easier during the purchase of our new 2013 Toyota Highlander. My wife and I were totally pleased with the no hassle exper More

by shanefive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

October 15, 2013

My wife and I were in Bristol and decided to stop at the Bristol Toyota dealership. We were semi-interested in trading trucks (Dodge for a Tacoma). Bill Tolbert met with us and I will have to say that the More

by geraldgg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tolbert
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

October 06, 2013

My husband and I prayed heavily that the Lord would lead us to the right dealership, the right salesman, and the right car. We are extremely focused on biblical stewardship and wanted to ensure that the car More

by blueeyes31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Mullins, Ralph Wishon, Andrew Lipto
September 30, 2013

Every member of the staff that my family and I interacted with were very friendly and helpful. They made the car buying process easy and fun. They did everything they could to make sure I left their dealersh More

by BrookeHines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

September 23, 2013

I went to check on buying a new Toyota car .The salesman met us with a friendly smile and was very nice on showing us the new car .The process when great including everyone that waited on us thru the sale o More

by bh072548
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

September 13, 2013

Actually bought 2 cars back to back I was treated so well. Bill treated me with most respect a person could ask for. Top notch dealership. More

by hfields90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tolbert
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

September 11, 2013

My experience with Toyota of Bristol was very good. This was the fourth vehicle we have purchased from this dealership and did not consider going anywhere else when we decided to purchase a new vehicle More

by RuthWells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

August 26, 2013

I have dealt with plain dealerships in the past,all blah,blah. As soon as my wife and I entered Toyato Bristol, our visit immediately became an experience. All the employees greeted us with a smile and More

by carpat2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Liner, Andrew Lipto, Chris McConnell
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

August 19, 2013

The sales team was great and went above and beyond to meet our needs and price. Everyone was very friendly and helpful. I loved the way they went through the car with me and showed me all the features More

by loralea19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

August 15, 2013

Chris handled my situation with professionalism and was very courteous. I was told a price for my car to have tint, a sale they were running from the Tint guys. I confirmed that price with the tint guy bef More

by uspupok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Guy
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Chris. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! We now have new owners and management you may contact us anytime to voice your concerns. Sincerely, Amber Epperson

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