Toyota of Bristol

Dean Hughes was great, very professional and accommodating. I would recommend him to all my friends. Also the guys in the back shop did a great job detailing my car. accommodating. I would recommend him to all my friends. Also the guys in the back shop did a great job detailing my car. More

Nick Brown went above and beyond to help find the right fit for me. I recommend coming and seeing Nick if you want a great deal and friendly service. fit for me. I recommend coming and seeing Nick if you want a great deal and friendly service. More

Dean was knowledgeable and friendly when I took my car in for service. Did not have to wait long, clean waiting area. Very good experience! for service. Did not have to wait long, clean waiting area. Very good experience! More

Thank you, Dean, for your professional, helpful service and thorough explanations of the 30 day checkup on our new car. We would definitely recommend Toyota of Bristol to our friends and family. and thorough explanations of the 30 day checkup on our new car. We would definitely recommend Toyota of Bristol to our friends and family. More

Thank you , Andy Mountcastle, you were a pleasure to work with. Very helpful and professional. Would recommend to everyone. Thank you for the Great experience!!! with. Very helpful and professional. Would recommend to everyone. Thank you for the Great experience!!! More

We had a great experience with J. D. Hess at Toyota of Bristol. He was very helpful nice, professional and worked hard to find the truck we wanted. Looking to buy a Toyota I would highly recommend going t Bristol. He was very helpful nice, professional and worked hard to find the truck we wanted. Looking to buy a Toyota I would highly recommend going to Toyota of Bristol and asking to work with J.D. Hess. Randall Orchard, Blake Bostic , Todd Hicks and the whole staff was very professional and helpful. More

Jody is an exceptional sales professional. He is customer-focused and works hard to meet the expectations of his customers. Jody takes the time to listen to his customers to learn what they are look customer-focused and works hard to meet the expectations of his customers. Jody takes the time to listen to his customers to learn what they are looking for in a vehicle and then looks for “that” vehicle. We are a repeat customer of Jody’s and appreciate him finding the vehicle with the “specifics” we were looking for. We love our recent purchase. More

Rude Adviser I got my oil changed the other day, and when I went to pay for it after they were done, I handed the worker a coupon that I had. His response was, "Yo I got my oil changed the other day, and when I went to pay for it after they were done, I handed the worker a coupon that I had. His response was, "You should have given this to me earlier, because now I have to go change xyz. It would have been easier for both of us if you had done that." First of all, there was absolutely NO REASON that he should have talked to me that way. I had no idea that coupons should be given ahead of time. I did apologize to him, but he was pretty disgruntled about the situation. I didn't say anything back to him, except thank you when I paid. Needless to say, we will NOT be going back to Toyota of Bristol to get our car worked on again. More

Suggest repairs not needed. Recently requested a repair that was caused according to another dealer mechanic by the mechanic at Bristol Toyota. They busted a seal while installin Recently requested a repair that was caused according to another dealer mechanic by the mechanic at Bristol Toyota. They busted a seal while installing a left front axle that Bristol said needed to be replaced when I cut a boot when I ran over a shovel. Only the boot should have been replaced according to another mechanic. They attempted to get my permission to have my brakes immediately replaced due to wear. I had them replaced at a local repair shop who questioned me as to why I was getting my brakes replaced when they still had plenty of wear left. The advisor at Bristol Toyota was very disrespectful and in a loud voice told me to GO! when I requested his name and to see the Service Manager. I felt threatened by his actions and the way he treated me. The service manager said the seal leak was not a result of a previous repair but another Toyota mechanic said it was. I will not return! More

Excellent Jacob was very helpful and very knowledgeable about the features on the Highlander .Everyone at the dealership work very well to get the best deal pos Jacob was very helpful and very knowledgeable about the features on the Highlander .Everyone at the dealership work very well to get the best deal possible for us More