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Toyota of Bristol
Bristol, TN
390 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 390 reviews
December 15, 2016
Fix my rain guard!! Been trying to get something as simple as a rain guard to be put back on my car, that fell off the day I bought the car. Made an appointment to have i Been trying to get something as simple as a rain guard to be put back on my car, that fell off the day I bought the car. Made an appointment to have it fixed. had to leave work early, they didn't have the tape. Said they would call after tape came in. Never called. I called to make another appt. and double checked to make sure they had tape. Left work early again. No tape. Called the third time to have it fixed and oil change. Yes they said they have tape. Changed oil, got in the car to go home had to turn around go back because they didn't fix it. They said they wanted to order clips, said it would be better than tape. Month later, still no call. Fed up with Toyota of Bristol. As far as I'm concerned, wish I had not bought my car there More
by Fed up
Employees Worked With
Christopher Guy
October 29, 2016
Toyota RAV4 Purchase Darryl Ambrose did an outstanding job helping me with purchase of my 2016 RAV4. He was patient in clearly explaining features of of the vehicle and pu Darryl Ambrose did an outstanding job helping me with purchase of my 2016 RAV4. He was patient in clearly explaining features of of the vehicle and purchase procedures. He stayed in touch, provided all information requested and interceded with other employees involved in the transaction. I have also received a follow up phone call from him. Thank you Darryl! Amber Epperson did an excellent job of explaining the interior and electronic features of the vehicle. Thanks Amber. Thanks also to the financial office employee who prepared the paperwork. More
by BJB1943
Employees Worked With
Darryl Ambrose; Finance office person, Amber Epperson
October 27, 2016
Buying Experience I loved buying my new Rav4 at Toyota of Bristol, great bunch of people. I wasn't felt pressured, was felt welcome, almost like family. Bill Tolbert, I loved buying my new Rav4 at Toyota of Bristol, great bunch of people. I wasn't felt pressured, was felt welcome, almost like family. Bill Tolbert, my salesman treated me like one of his family, very kind and courteous. Amber Epperson was very helpful when it came to ordering the extra things I wanted for my Rav4 and explaining (so I could understand) how everything in my vehicle worked. I have never purchased a vehicle anywhere where they went over the entire vehicle with you and instruct you on what everything does and how everything works. This helped a lot. Thanks to all you helped me, you made a dreaded car buying experience a very pleasant one!! More
by Angie Blevins
Employees Worked With
Bill Tolbert, Amber Epperson
October 25, 2016
Not Satisfied Didn't discover until after the purchase that the new car I bought, out of the showroom, had been used and had nearly 3,000 miles on it. Paperwork fo Didn't discover until after the purchase that the new car I bought, out of the showroom, had been used and had nearly 3,000 miles on it. Paperwork for tags, insurance, and taxes were wrong causing delays and inconvenience. Staff never returned my calls on my complaints. More
by morgan28
Employees Worked With
Was told the salesperson was fired the day after my purchase, Amber Epperson
October 24, 2016
Bought a 2017 tacoma trd sport Had great experience from start to finish. I would recommend this dealership and would recommend you to see Rob Abdill he is excellent and i also had Had great experience from start to finish. I would recommend this dealership and would recommend you to see Rob Abdill he is excellent and i also had a awesome experience with Amber Epperson when my deal was done she showed me how to work all the features on my new 2017 tacoma trd sport 4x4. Thank toyota of bristol More
by Elizabeth brewer
Employees Worked With
Rob Abdill, Amber Epperson
October 12, 2016
Hunting a New Red Camry Been thinking about that Red Camry for a while , Started Friday checked other dealers in the area then Bristol and back to Bristol Saturday. Talked wi Been thinking about that Red Camry for a while , Started Friday checked other dealers in the area then Bristol and back to Bristol Saturday. Talked with Cody Harmon, very helpful, Bought on Sunday. Car home on Monday now I have "2' a Red one and a White one. Granddaughters 16th Birthday in about 2 weeks which one do you think I should I give her? I think I will keep the RED one!!! Cody was an excellent salesman, and Amber Epperson was very helpful also. Buy a Toyota you wont be disappointed, I have had 6. Thanks Bristol Toyota.....Doug More
by Doug
Employees Worked With
Cody Harmon-Excelent, Amber Epperson
October 10, 2016
Go Ravens 4! My experience in buying a new SUV was very easy. They had the very vehicle I had been looking for, and driving it is smooth sailing. Thanks guys keep My experience in buying a new SUV was very easy. They had the very vehicle I had been looking for, and driving it is smooth sailing. Thanks guys keep up the good work!! More
by Meredith Hart
Employees Worked With
Ron Hatcher , Amber Epperson
October 09, 2016
Wonderful experience! A little late in posting, but wanted to let everyone know what wonderful experience we had in purchasing from Toyota of Bristol! Services were excepti A little late in posting, but wanted to let everyone know what wonderful experience we had in purchasing from Toyota of Bristol! Services were exceptional, from Andy Kristofeke in sales to Glenda Plaster in finance and Amber Experience was an amazing help showing us all the bells and whistles of our new Tacoma. Would recommend dealership to fiends and family and look forward to our next purchase from them. More
by Ray
Employees Worked With
Glenda Plaster, Andrew Kristofek, Amber Epperson
September 28, 2016
Wonderful Service The sales department was exceptionally helpful in assisting us in purchasing exactly the Highlander we were searching for. We purchased the Premium p The sales department was exceptionally helpful in assisting us in purchasing exactly the Highlander we were searching for. We purchased the Premium package. Awesome dealership! More
by Polinski Debbie
Employees Worked With
Steve Liner, Teddy McQueen, Amber Epperson
September 26, 2016
The "REAL" Truth Just bought a 4Runner. Salesman was great, his manager checked my credit. Salesman stated, the second highest credit he had seen in his life. It was t Just bought a 4Runner. Salesman was great, his manager checked my credit. Salesman stated, the second highest credit he had seen in his life. It was true my credit is over 800. He told me about qualifying for a no credit finance option, (0%). Got to the finance department and its 2.75%. If you have excellent credit, get your financing somewhere from someone who does not LIE to you about 0% financing. If I didn't qualify for 0% financing with more than an 800 credit score, "Who The xxxx Does"? Rob Brantner Piney Flats, TN More
by Unhappy Camper
Employees Worked With
Johnny Bowman
