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Toyota of Bristol

Bristol, TN

3.6
390 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 390 reviews

June 05, 2017

Cody Harmon I would highly reccomend purchasing a vehicle with Cody. He makes the car buying experience much easier. Very informative, and helpful. I will be pu More

by TW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Harmon
Jun 06, 2017 -

Toyota of Bristol responded

On behalf us all of us at Toyota of Bristol, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Cody We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Amber Epperson

June 05, 2017

Excellent service The quality of service was amazing. Everybody was so nice and made sure that I got everything I wanted. I loved my whole experience at the dealership, More

by Kynzee32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Rhea, Amber Epperson, Jake Smith, Glenda Plaster
Jun 05, 2017 -

Toyota of Bristol responded

Hearing that you had “AMAZING” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Toyota of Bristol in Bristol,TN. We wish you many happy miles in your new 2012 Jeep Liberty. We look forward to serving you for many years to come! Respectfully, Amber Epperson

June 05, 2017

Blessed! I had a great experience at Toyota of Bristol. I was blessed with an excellent and friendly salesman. Couldn't be happier with my purchase! More

by summer-baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Harmon
Jun 05, 2017 -

Toyota of Bristol responded

On behalf us all of us at Toyota of Bristol. I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Cody Harmon. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Amber Epperson

June 05, 2017

Fantastic Cody was very helpful in giving all the dealtails about the car we purchased, very friendly and well educated. He took the time to get to know us and More

by Bluetick1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Harmon
Jun 06, 2017 -

Toyota of Bristol responded

On behalf us all of us at Toyota of Bristol, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Cody Harmon. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Amber Epperson

June 05, 2017

pretty easy to deal with Cody an his team gave me pretty good trade in value, that's what helped out in the deal.. always very easy to deal with, the deal went quick without b More

by huntintail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Harmon
Jun 06, 2017 -

Toyota of Bristol responded

On behalf us all of us at Toyota of Bristol, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Cody We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Respectfully, Amber Epperson

June 03, 2017

Very professional experience We had to replace our 2008 Prius due to mechanical problems. We shopped for a used Prius and on a whim decided to check on a new Prius. I loved my o More

by Steve Hebert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh, Randy Rhea, Amber Epperson, Aaron Hightower, Jeff Brooks
Jun 05, 2017 -

Toyota of Bristol responded

We would like to thank you for your amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Toyota of Bristol, with only the best there is to offer. It’s so nice to hear that Ron, Aaron,Randy, and myself helped to make your experience such a positive one. Enjoy your new Toyota Prius! Respectfully, Amber Epperson

May 30, 2017

Great Service Chris McConnell, Amber Epperson and Randy Rhea were very helpful and courteous during my visit. Chris McConnell was especially helpful in making sure More

by GJF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Rhea, Chris McConnell, Amber Epperson
May 30, 2017 -

Toyota of Bristol responded

Congratulations on your new Corolla ! Thank you for taking the time to write about your experience. It is wonderful to hear that Chris McConnell, Randy Rhea and myself were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Amber Epperson Delivery Coordinator

May 29, 2017

Fantastic and Easy After not hearing back from another used dealer, I thought my hopes of getting a newer model FJ Cruiser were over. Not only did Daniel Dunnington, Co More

by FJ for Life
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Epperson, Breck Davis, Daniel Dunnington, Aaron Hightower, Corey Myers
May 30, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new FJ Cruiser. Daniel Dunnington and the rest team will be just as thrilled as I am to hear your feedback!!! Respectfully, Amber Epperson Delivery Coordinator

May 27, 2017

Easy, wonderful experience Daniel Dunnington was very easy to work with and very thorough. He has not been at the dealership long but knew his stuff. I would recommend him as a More

by Diane12153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Dunnington
May 30, 2017 -

Toyota of Bristol responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Toyota Of Bristol with only the best there is to offer. It’s so nice to hear that Daniel Dunnington helped to make your experience such a positive one. We hope you enjoy your new vehicle. Respectfully, Amber Epperson Delivery Coordinator ______________________________________________

May 23, 2017

What a joke E-mailed this place all day about a truck I was very interested in. I made sure I told them I didn't want to waste my time or gas coming up there. And More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Jackson
Jun 09, 2017 -

Toyota of Bristol responded

We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Toyota of Bristol, our focus is to provide consumers with excellent customer service. We are now under new management and we would like the opportunity to try and fix this situation. You may contact us at any time to voice any additional concerns.

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