Toyota of Braintree - Service Center

It was a simple problem . The people I dealt with there were highly professional, fast, and could not have been nicer. Will definitely go back for my future maintenance needs . The people I dealt with there were highly professional, fast, and could not have been nicer. Will definitely go back for my future maintenance needs. More

tire dashboard light came on Called and was told just bring the car in. Tire warning light was on. Bought my replacement tires at Toyota of Braintree. Dropped car off and within Called and was told just bring the car in. Tire warning light was on. Bought my replacement tires at Toyota of Braintree. Dropped car off and within 40 minutes was told no tire problem, air pressure was brought up to speed on all tires, no punctures - and the best part no charge. Thank you Toyota of Braintree More

14 years,only one bad experience Simple oil change turned into 2500 dollar repairs,told me they couldn't get skid plate off,came home smelt oil everywhere,checked oil,2 quart overfill Simple oil change turned into 2500 dollar repairs,told me they couldn't get skid plate off,came home smelt oil everywhere,checked oil,2 quart overfilled,called up and was told that's o.k.oil smell got worse,climbed under and found shop rags stuffed in skid plate pulled out 3 rags,then power steering starts leaking,brought in for repair and was told also need head gasket,coincidence? I think not, More

Starting the New Year Going Places in My New Highlander. This Dealership has always made me feel like family and its good to know that after years its still the same Atmosphere. Thank you for keeping the imp This Dealership has always made me feel like family and its good to know that after years its still the same Atmosphere. Thank you for keeping the important values alive. More

Your service This is my first time buying a car from your system and I'm very pleased about your service. Your employer is friendly and handle the paper problem qu This is my first time buying a car from your system and I'm very pleased about your service. Your employer is friendly and handle the paper problem quickly. So I appreciate very well your service center More

very dissappointed I've gone to this service center since I bought my car in 2014. I raved about them to everyone, but in the last year things have changed. It seems t I've gone to this service center since I bought my car in 2014. I raved about them to everyone, but in the last year things have changed. It seems they just want to make a buck. I brought car in early August, was told brakes needed work and I should come back then at end of August I brought it in for routine 90000 mile maintenance -- they said brakes were fine?! How'd that happen, were they just trying to fix something to make money? Then they said my coolant needed to be flushed because it was contaminated, but I never refilled the Washer Fluid (they said "someone" put Washer Fluid in antifreeze. I just don't trust them, overheard one of the service rep. say, "Yea, I'm available to help that customer, I need to make some money to pay my rent this month." Is this their game? Beside all this they never rotated my tires, which was part of the 90,000 mile maintenance -- when I complained they said i wasn't charged--but they were supposed to do it and I was charged for the 90,00 mile maintenance... Now I'm thinking, how do I know if they did anything?? More

Overcharged I have gone here for 3 years for my service maintenance. They charged me over $850 to get my service maintenance and the breaks replaced... labor itse I have gone here for 3 years for my service maintenance. They charged me over $850 to get my service maintenance and the breaks replaced... labor itself was over $500... talk about ripping off customers. I will NEVER go back here again, and will tell people not to go here. Too bad they lost a loyal customer, don't screw over your customers!!!! I feel so ripped off, I should have said no from the beginning. The worst part, the breaks still felt the same after... The only reason I am giving it a 2 star and not 1 (or 0) is because i've gone here for so long and they have serviced it. Other than that... no loyalty here anymore More

Great service by a very experienced technician For years I have been bringing my Toyota to Kenny Q. He really knows the inside and outside of my and I'm sure all toyotas. my car always comes back b For years I have been bringing my Toyota to Kenny Q. He really knows the inside and outside of my and I'm sure all toyotas. my car always comes back better than ever. When there is a problem with something he has always been honest and upfront. He is the car Dr. I recommend this dealership and Kenny Q any day. More

Brakes,Brake Caliper Replacement. The help that was given to me, was so great. Amanda Fournier , who helped me through it, and all the people who work there. I am re The help that was given to me, was so great. Amanda Fournier , who helped me through it, and all the people who work there. I am retired and it ment so much to me . More

Great Dealership and Repair This is my second leased RAV4 from them. Emily and Kenny H. in service have always treated me well. Sometimes car people talk to me like I am an idi This is my second leased RAV4 from them. Emily and Kenny H. in service have always treated me well. Sometimes car people talk to me like I am an idiot because I am female. Not here. I also had time to talk to Gail, who helped me with both my leases. She is super. All of the staff here is helpful and friendly. The service work is excellent. I do not know their prices if the work is not included, as mine is, as part of the lease package. I think Toyota offers a prepaid discounted package of services. I am glad I will continue to see them every 5,000 miles or six months until my lease is up. More