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Toyota of Braintree - Service Center

Braintree, MA

4.6
288 Reviews

288 Reviews of Toyota of Braintree - Service Center

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October 18, 2024

My husband and I have experienced fantastic service from this dealership since our purchase bk in 2016. We bring our rav in for serv here because we feel they provide honest service and hv proven dependable More

by Debra S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Gorham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Oct 18, 2024 -

Toyota of Braintree responded

Thanks for your feedback on your recent visit to Toyota of Braintree. It's great to hear that Gerry, Mark Gibson, and our staff were able to assist you and that you had such a positive experience.

September 06, 2024

Thank you to Ashook and Eric for getting my car done very quickly even right after labor day weekend! More

by A vita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Francke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashok Vaswani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Toyota of Braintree responded

Thank you A. Vita for your kind words! It was our pleasure!

August 15, 2024

Pleasant environment. Car work completed in estimated time. Eric, Peter and Bob very professional. There is a text system so you know what phase of repair your car is More

by Heidifrancke6
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Peter
Aug 21, 2024 -

Toyota of Braintree responded

It's great to hear that our staff were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Braintree!

June 17, 2024

I just had my car serviced this week. I am amazed at the quality of the service. I had a frozen caliper and they had the parts ordered and my car fixed in a few hours. Their effort and co More

by Ani Flaherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendol Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tufankjian
Jun 25, 2024 -

Toyota of Braintree responded

Thanks for sharing your thoughts about your experience with Toyota of Braintree. Kendok and our team appreciate your business and hope to see you again soon!

June 12, 2024

Brandon in the service department was so thorough, knowledgeable, and absolutely dedicated to providing the most excellent care of my car. He is one major reason why I will always recommend and buy fr More

by lundinjanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harish "Sunny" Ahuja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Inez Belbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Toyota of Braintree responded

Thanks for your feedback on your recent visit to Toyota of Braintree. It's great to hear that our staff could assist you and that you had such a positive experience.

April 26, 2024

Sam was an angel he helped me when no on else could. Great and efficient!!!!! More

by brook5252
Recommend Dealer
Yes
Employees Worked With
salam zaidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Toyota of Braintree responded

Thank you, for your kind words for our Sam and our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.

April 03, 2024

Very kind. Spoke sweetly with us. Best experience ever. Above and beyond helpful. Extremely friendly. More

by latchmeejagarnath86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Inez Belbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
salam zaidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Toyota of Braintree responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

March 28, 2024

We brought our new Corolla in for its first service which was fine. Ahead of time we had called Sam to see if he would be available to help us with some of the technology. At our not so young ages, some of t More

by CandJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
salam zaidan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Toyota of Braintree responded

Thank you, for taking the time to share your thoughts on working with our team. We know with some new vehicles, there is a bit of a learning curve, so Sam will take whatever time is necessary to help people with that! We're glad to hear we delivered such a great experience!

March 02, 2024

Phil is great. He is very knowledgeable and helped me figure out how to use the technology. Also, the woman at the “snack counter” was so pleasant and personable. I More

by hallieg
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Toyota of Braintree responded

Thank you, for your kind words for Phil and our sales team and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Braintree.

December 16, 2023

Very quick and friendly customer service! high efficiency! I will introduce my friend to come! More

by jane.lyu78788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Inez Belbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendol Huggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashok Vaswani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Maregni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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