Toyota of Braintree

Though buying a car is a very stressful process, it was made less so by the friendly service. Everything was explained to me clearly and Sunny took the time to sit down with me on several different occasio made less so by the friendly service. Everything was explained to me clearly and Sunny took the time to sit down with me on several different occasions and discuss the purchase and options. As a first time car buyer, I am very happy with my new car. The only thing I was disappointed with was the amount I was offered for my trade in, which was less than blue book value. Otherwise, I am very happy with my experience. More

This was an easy purchasing experience, the salesperson was helpful, friendly and able to answer any questions. The service and lease department was efficient. I would recommend this dealership to all. was helpful, friendly and able to answer any questions. The service and lease department was efficient. I would recommend this dealership to all. I also service my car here and have bee completely satisfied. Thank you More

I visited 5 dealerships looking for used and new Toyota SUVs. I stumbled upon this dealership because they had a used SUV that intrigued me. When I walked in I met sales rep Manuel Javier who was very frie SUVs. I stumbled upon this dealership because they had a used SUV that intrigued me. When I walked in I met sales rep Manuel Javier who was very friendly, very patient and always smiled. Since I'm an engineer I decided to do alot of due dilignece with my purchase. After this dealership allowed me an overnight test drive of a used SUV, I decided that I'd rather purchase new. Looking at multiple cars over a series of 4 visits with Manuel probably took 7 hours of his life away from him due to the one-on-one time with me - not to mention the hours I'm sure he spent offline. When I kept Manuel and the rest of the crew 3 hours past closing on the last day of the month to make the final deal on a new Rav4, I was impressed with Manuel's patience. As with any car salesperson watch all numbers on the P&S and worksheets as they seem to not bring back the original markups when they "talk to their manager" so you need to track things in your mind or take good notes. In addition each visit to the manager results in a new type of worksheet formatted differently and the apples-to-apples comparisons needed to see if your requests were respected can be mentally daunting - in essence slowing the process down, meaning Manuel and the team could've left much earlier that night. Nonetheless, Manuel smiled most of the way through it all. Not much haggling needed, I used www.truecar.com to pick a price that I wanted and got it. Of course, I had to get some upsell attempts from Manuel's manager, accessories manager, warranties manager, but that was all expected and pretty easy to deal with. Overall, pretty low pressure sales tactics. I'd recommend this dealership for a new car sale. I'd recommend Manuel also as he was very patient, professional, and courteous. We'll see in the coming months about their service department's rankings in my mind. More

Great car buying experience. Eduardo was really polite and helpful. He was excellent at giving me information and making reasonable recommendations without being pushy. One of the best and most profession and helpful. He was excellent at giving me information and making reasonable recommendations without being pushy. One of the best and most professional salespeople I have met. He paid a lot of attention to what exactly I was looking for, and I ended up driving away with a 2011 RAV4. More

I am happy to say that when I walked into Toyota of I am happy to say that when I walked into Toyota of Braintree and Benson welcomed me, I never expected to get the service and a beautiful 2009 Camry I am happy to say that when I walked into Toyota of Braintree and Benson welcomed me, I never expected to get the service and a beautiful 2009 Camry LE that i own. I told Benson what I was looking for , what I could afford and he came thru for me more than expected. My husband came in too, to look at my new car and Benson and John (husband) just got along terrific!! I have been extremely pleased with the service and communication from this dealership and I had an issue that was righted immediately. Jessica Reed was wonderful to deal with also. She worked especially hard to come through for me to get me into this car. Kudo's also to Wallace, who worked along side with Jessica. Thank you all for the wonderful service , communication and ill be there to service my car when needed. More

Everyone at toyota of braintree was extremely friendly. Tony DePina was our salesperson and he was exceptional: friendly, knowledgeable, truly concerned about my family and our situation, willing to work a Tony DePina was our salesperson and he was exceptional: friendly, knowledgeable, truly concerned about my family and our situation, willing to work as hard as possible to get us what we needed. Arthur worked with us to ensure we were able to afford the car we needed (Sienna LE)and didn't stop until all parties were satisfied!! I would definitely recommend Toyota of Braintree to friends and family!!!! And, I would return there again in an instant!!! More

I came to buy a car with a certain amount of money to spend. I was shown a few options that met my criteria. I looked at other dealers and actually put a down payment on another car. I called Frank at Br spend. I was shown a few options that met my criteria. I looked at other dealers and actually put a down payment on another car. I called Frank at Braintree Toyota and I told him I was going to make my purchase elsewhere. Frank thanked me for my time and concideration of Braintree Toyota. When I was working with the other dealership, I did not like the way I was being treated and opted out of that vehicle. I called Frank at Braintree Toyota, he got the deal done while treating me with honesty and respect. Mike in sales and Wallace in Finance were both helpful and professional in their dealings with me. I would highly recomend this dealership More

This was my first purchase from Tufankjian Toyota. I have purchased 4 other new Toyotas in the past from 2 other dealerships. I had heavily researched the vehicle I wanted and found that Toyota of Brai have purchased 4 other new Toyotas in the past from 2 other dealerships. I had heavily researched the vehicle I wanted and found that Toyota of Braintree had two trucks in inventory that met my criteria. As a matter of fact they had the largest inventory to choose from of all the local Toyota dealers. I walked in and was introduced to a sales associate right away. I knew what I wanted to pay for the vehicle and what I felt was a fair trade for my own vehicle based on my research and we quickly came to an agreement for the new vehicle. At no time did I feel pressured to make the sale. I met with the sales manager, finance manager, and an accessories salesmen and all were very professional and friendly. When I came in to pick up the vehicle the dealership departments worked as a team to transfer the registration and get the truck inspected so I would not have to make a separate trip. I had not done any reasearch on dealers before I went into Toyota of Braintree but based on their ranking on this site I was lucky they had the truck I was looking for. I recommend giving Toyota of Braintree a chance to earn your business. More

Overall the best car buying experience I've ever had. Manuel Janvier was excellent and I would not hestitate to buy another car from him again. Manny took the time to really listen to my needs with rega Manuel Janvier was excellent and I would not hestitate to buy another car from him again. Manny took the time to really listen to my needs with regards to what I needed from my car. It was relief to deal with a car salesman who was sincere, and not pushy. After deciding upon a car, Manny walked me through the buying process step by step in a clear and concise fashion, he communicated regulary with me and when I picked up my car last night, he was on hand to make sure I understand all the new features in my new Toyota - he even pre-booked my first oil change and sent me a reminder. I am very impressed! More

The best car buying experience I have ever had! Gail The best car buying experience I have ever had! Gail Nelson was very patient and helpful. She listened to my needs and offered many good suggestions The best car buying experience I have ever had! Gail Nelson was very patient and helpful. She listened to my needs and offered many good suggestions and options. It was a cold rainy day, but it did not hinder us from seeing different models, thanks to the huge indoor storage facility at Braintree. Carlos and Gail worked very patiently with me as we considered different purchase options to get the car I wanted. Not once did I feel pressured, obligated or rushed. Carlos even gave me a great deal on my trade. I got the car I wanted. I got the payment I wanted. What is better than that? Don’t waste time at other Dealerships. Go to Toyota of Braintree. Ask for Gail Nelson & Carlos Ortega. Buy the car of your dreams. Be happy and satisfied! More