Toyota of Braintree

Awesome Experience! Bought my new car today and could not be happier. The service was excellent from the time I walked in until I completed all my paperwork. My salesman Bought my new car today and could not be happier. The service was excellent from the time I walked in until I completed all my paperwork. My salesman Jordan Fehringer was friendly and knowledgeable and Ian Merrill helped with the paperwork, got my bank's loan rate matched so I could drive my new car right off the lot today, which was a pleasant surprise. I would highly recommend using this dealership. More

Joe Lawlor has been so helpful and accommodating, excellent service. End of March, he started out asking me about a trade-in. As soon as he realized I was not r has been so helpful and accommodating, excellent service. End of March, he started out asking me about a trade-in. As soon as he realized I was not ready to make a decision, but looking to select among Toyotas, he immediately showed me cars I wanted to see and checked for availability on models/colors/options. He e-mailed me with more information, answered all questions, and kept in touch while I had to delay my search. My current car was 2000 Camry. New Camry looked like the cockpit of a jet engine. Also, at 4'11", I had trouble adjusting the seat and headrest to be safe and comfortable. Joe was very patient as I played with all the adjustments possible; he also helped me understand the dashboard in short order. He found the colors I wanted inside and out. Joe has a great manner with clients, not rushing me, making connections with small talk, listening to my concerns, and finding answers. Excellent work! My husband is planning to buy a Camry next year, and we will be back to work with Joe. Thanks so much, picking up new car Saturday, April 29th! Katie Dougherty Eric Francke was most pleasant and helpful, too. I'll be back in September for the car's first service check-up. Ian Merrill was very organized and patient with us, explaining and answering questions in detail. He also convinced me to buy coverages I've never purchased before and had no intention of purchasing until he presented them. Very unlike me! How he keeps the paperwork straight, I will never know. Thanks for your help, Ian. Katie Dougherty More

Nice Guys, Great Price, Great Experience My wife and I recently purchased a Camry. Our experience was great. The team was very patient, professional, and took the time to show us several mo My wife and I recently purchased a Camry. Our experience was great. The team was very patient, professional, and took the time to show us several models. We never felt rushed or pressured. Joey is top notch . . . accommodating, pleasant, and professional, as was Carlos. Two thumbs up. We will return for our next vehicle and have already recommended friends. More

Another Perfect Experience ! It was time to turn in my Venza and I decided to drive the 2017 Highlander Platnimun. What an absolutely beautiful vehicle and equally important a gr It was time to turn in my Venza and I decided to drive the 2017 Highlander Platnimun. What an absolutely beautiful vehicle and equally important a great group of guys that made the purchasing experience so pleasant! Jordan Fehringer did a great job showing us almost every Highlander on the lot and was great at answering every question we had. Both my husband and I couldn't have asked for a better salesman to purchase our vehicle from. He did all the legwork ensuring delivery of the vehicle on time as promised. What a great guy ! Ian Merrill was our salesman when we first came to Braintree Toyota three years ago, he sold us three vehicles then and he welcomed us back with open arms, this time servicing us from the financing area. Ian went out of his way to ensure fast delivery and a smooth transition between vehicles. Ian made sure I had a loner to use while transitioning to my new vehicle. He and Jordan did a fantastic job taking care of the details and we are grateful to them for their efforts. Carlos Ortega, was also there three years ago when we purchased our first vehicles , we thoroughly enjoyed doing business with him. He is very knowledgeable, patient and an all around great guy.. It was another wonderful experience from start to finish ! We would recommend Braintree Toyota and these three guys because we know they will receive great customer service and long lasting relationships ! More

Great Experience...Love our New Car Our car shopping experience could not have been any easier. We went in expecting to purchase a used vehicle and didn't even want to consider a new ve Our car shopping experience could not have been any easier. We went in expecting to purchase a used vehicle and didn't even want to consider a new vehicle thinking it was out of our price range. Our salesman, Scott Vallanti took the time to give us all of our options and was never pushy. He is an exceptional salesman in our opinion! We ended up getting a brand new car that WE LOVE and can afford. He even took the time to make sure we knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. We also worked with Don Richmond with financing and he very easy to work with and explained everything thoroughly. Fred Zeiba the Sales manager checked into make sure everything was covered and we were happy. We highly recommend Toyota of Braintree. More

Great car buying experience Even though Eryk was fairly new he was very knowledgeable and accommodating. A good overall car buying experience, car was clean and delivered on time Even though Eryk was fairly new he was very knowledgeable and accommodating. A good overall car buying experience, car was clean and delivered on time More

Happy!!! I came in looking to buy my first car and I left with the best deal ever for a brand new 2017 toyota corolla! I told Eduardo what I could afford and h I came in looking to buy my first car and I left with the best deal ever for a brand new 2017 toyota corolla! I told Eduardo what I could afford and he gave me exactly what I was looking for and needed! Ian made the paperwork process quick and easy to understand being my first car purchase! I had a great experience!!! More

Generally an Excellent Experience We appreciate the candor, professionalism and charm Bob brings to the sales process. He is accommodating and clearly knows the product. It is always a We appreciate the candor, professionalism and charm Bob brings to the sales process. He is accommodating and clearly knows the product. It is always a superior experience working with him and we are now on our 5th vehicle from him. One thing that could use some modification is the sales process at the facility. It really shouldn't take 4+ hours to purchase a vehicle when the customer comes in and knows what he/she wants. Put all of the sales information, options, packages and financing in the hands of the sales person. More

Wonderful! No sales pressure!!!!!! Ron Novin, was wonderful. I purchased a 2017 Toyota Corolla with 4027 miles, with all the bells and whistles. Ron was kind, and educated me on the s Ron Novin, was wonderful. I purchased a 2017 Toyota Corolla with 4027 miles, with all the bells and whistles. Ron was kind, and educated me on the safety features of my new Toyota. Ron has great customer service skills. I never felt pressured and we easily located the vehicle that I purchased. More

Incredible Experience My husband and I needed a new car. We were highly recommend by a friend to visit your dealership. We have not been in a dealership in a long time, s My husband and I needed a new car. We were highly recommend by a friend to visit your dealership. We have not been in a dealership in a long time, so we were not sure what to expect. Fred meet with us and he was amazing. We were treated vert nice. He then had us meet with Ruben. Ruben was also amazing. He asked us what we wanted and then showed us a car that I loved. We went for test drive and he answered all of our questions. The experience was great. I picked up my car yesterday and again everyone was so nice. I would highly recommend your dealership to anyone who is looking for a new car. Thank you. Kathy Leonard More