Toyota of Alvin

Overall our experience was very good. John Paul's customer service and personality were exceptional. He and Todd Taylor did a good job at getting our questions answered and making sure the vehicle wa customer service and personality were exceptional. He and Todd Taylor did a good job at getting our questions answered and making sure the vehicle was ready to go. John Paul was new but it seemed as if he and been there for a while. He was relaxed and seemed to respond well with Todd Taylor. Todd's experience in sales was obvious by the way he conducted himself. My wife liked the way John Paul did not make her feel pressured and gave her time to make her decision. Todd Taylor listened to what our families needs were and actually changed our minds in what we thought we wanted to buy. His experience led us to the perfect vehicle for us, the Sienna, which I very much so appreciated. So a big thanks to JP and Todd for assisting us with our purchase. The sales manager who decided final price and trade should be fired and could use customer service lessons from JP and Todd. The customer service manager who helped resolve a minor issue at the end was very polite, professional and went out of his way to make sure we were satisfied (I apologize I can't remember his name). In the future I hope to do all my vehicle business with John Paul. He sold me on Toyota and I will insist he is my salesperson for any future business. More

This is our second time to purchase a vehicle at Ron This is our second time to purchase a vehicle at Ron Carter. Once again we felt like we got a good deal on a quality vehicle. John Paul was very he This is our second time to purchase a vehicle at Ron Carter. Once again we felt like we got a good deal on a quality vehicle. John Paul was very helpful in helping us make the a decision about which car to buy. He listened and made suggestions that fit our needs in a car. In the end we chose a Corolla and I think we made the right choice. We took a lot of time test driving different cars and asking John Paul questions and he was helpful the entire time. Although John Paul spent a lot of time with us, he never gave us the feeling that we "owed him a sale" - I have felt this way at other dealers. Thanks for your time and low pressure, it definitely makes the difference in return business and referrals. We got a great deal on the car as well; we definitely feel satisfied with our experience at Ron Carter, and would recommend John Paul to our friends. More

GREAT SALESMAN! GREAT PRICE! We will definately return and refer customers. They have a very friendly staff. fast service. We bought a Tundra for a very good price. The finance guy was also very friendly and refer customers. They have a very friendly staff. fast service. We bought a Tundra for a very good price. The finance guy was also very friendly and helpful. We plan on taking the vehicle back for service at this location. More

My experience with Ron Carter Toyota was by far the best car buying experience I have ever had. John Paul had the car I was looking for ready to test drive before I arrived to our morning appointment. He e car buying experience I have ever had. John Paul had the car I was looking for ready to test drive before I arrived to our morning appointment. He explained in detail all the options and safety features Toyota had to offer on new models convincing me I had come to the right place. John Paul was very knowledgable of his inventory and since the price was so unbeatable I was actually able to get the sport edition I never thought I could afford! I am so happy with my new Toyota and will refer all my family friends and co workers to Ron Carter Toyota and John Paul. The entire sales staff, including mangers Dennis and Harry were friendly and so happy to congratulate me on my first car purchase ever! I also would like to say that the ladies Joni and Kim in the finance department made the paperwork the easiest part of the day. Everything was explained very well and in only a matter of minutes I was comfortable and confident I was getting the best deal with top of the line customer service. I will definitely be coming back to Ron Carter Toyota for all my future purchases. More

I was driving through the parking lot looking at Toyota Tundra when Zeke drove up to me on a golf cart with a great big smile, asking how can I help you. I informed him I was looking for a white Toyota Tun Tundra when Zeke drove up to me on a golf cart with a great big smile, asking how can I help you. I informed him I was looking for a white Toyota Tundra CrewMax 5.7L with 381hp. He was really nice and knowledgeable of both trucks that we test drove. That made me feel very comfortable, with this being my very first time purchasing a new vehicle. My overall experience with Zeke and Ron Carter was excellent; I got the truck I wanted at the price I wanted to pay. I will most definitely come back to Ron Carter Toyota to purchase another vehicle, and i will refer other friends, family members and co-worker to Ron Carter. More

From the start, this Salesman was a professional. I visited the dealership twice, and on both occasions, John Paul and management understood what I was expecting from them. John Paul listened intently visited the dealership twice, and on both occasions, John Paul and management understood what I was expecting from them. John Paul listened intently to my expectations, understanding immediately which questions to ask to zero in on my needs. John Paul proposed offerings that were within my price range and remained with me every step of the way through the process. I spoke to management twice during my visits, and each time I walked away satisfied. Every time I have purchased a new vehicle, I had buyer's remorse within 2 weeks; I do not have that with this purchase or dealership. John Paul and the management team at Ron Carter are top-notch professionals who have earned my business and accolades, and will be the only dealership I will refer my friends to. More

My buying experience with Zeke was great and I would recommend him to my friends and family. He didn't use pressure tactics and tried to get me in the vehicle I wanted. I haven't bought a car in a whi recommend him to my friends and family. He didn't use pressure tactics and tried to get me in the vehicle I wanted. I haven't bought a car in a while so it was a great experience at great dealership. More

not the lowest price but not the highest price either, middle of the road. dealership needs to recognize and address time value of customers. vehicle was not ready at time of pickup and some levels of com middle of the road. dealership needs to recognize and address time value of customers. vehicle was not ready at time of pickup and some levels of communication need improvement, more coaching rather than complete systematic overhaul. not all customers need coddling, some like to get down to business and either yes or no, then move on. anxious to see followup after the sale, so far great, but time tells the story. More

Asim Mian was a great salesperson. He was very friendly, and worked very hard to get us the 4Runner that we wanted. Asim kept us up-to-date on the status of our vehicle order, and went out of his way to ge and worked very hard to get us the 4Runner that we wanted. Asim kept us up-to-date on the status of our vehicle order, and went out of his way to get us a good deal on our trade-in. We would definitely use him again on another vehicle purchase. More

purchased a new toyota corolla and are very pleased with the way we were treated the sales person was very helpful and friendly the entire staff went out of their way to please us with any thing down to the way we were treated the sales person was very helpful and friendly the entire staff went out of their way to please us with any thing down to the financing the dealership was everything i had heard about ron carter toyota More