Toyota World of Newton

Everything went very smoothly although a bit longer than expected. Our sales representative Jerome was very patient and was most helpful in answering all our many questions and after all was said and don we expected. Our sales representative Jerome was very patient and was most helpful in answering all our many questions and after all was said and don we drove away with a nice RAV4 XLE. More

Very clean and spacious dealership, they found my vehicle in a week due to color and interior preference they made the process stress free. in a week due to color and interior preference they made the process stress free. More

I came to Newton Toyota for the rear differential oil service on my RX350. Joe Depp knows his stuff, being extremely helpful and attentive to details. I'm very satisfied with the services and the genuine service on my RX350. Joe Depp knows his stuff, being extremely helpful and attentive to details. I'm very satisfied with the services and the genuine Toyota gear oil I'm hoping for. More

As I've learned with dealerships, they do the absolute minimum to get you out the door as quickly as possible, without costing them money. Well, yes. That is the way to make a business prosper but it do minimum to get you out the door as quickly as possible, without costing them money. Well, yes. That is the way to make a business prosper but it doesn't always work out well for the customer. I've owned 25 cars in my lifetime, six of them Toyotas. My Tundra, from new, always had issues with brakes, rotors warping, calipers seizing up. My new 2023 4Runner Premium Off-Road has had an issue from day one with all 4 tires improperly balanced from the factory. It was vibrating so bad at highway speeds that I was smelling rubber that I couldn't wait for my 5000 mile check-up and had it done at about 2600. Toyota acknowledged that they were wrong from the factory. I went back today, with 7111 miles on the odometer and having some of the same exact issues. They took it out for a test drive and said it was fine. I'm not looking at having somebody subjectively decide what they feel in the seat. It instead needed all four tires off again and evaluateing it on a tire balancing machine that will give you data points and facts. I don't believe you can continue fix 4 non-concentric tires with continuing to just keep adding weights. Or ignoring the problem until it causes an accident or completely ruins the tires. Toyota should just replace all four tires and remove all the weights from all the tires and start over with a new balance of each. More

I have used this dealership for all of my car’s maintenance. I have never left unsatisfied. They aim to please. They are true professionals! maintenance. I have never left unsatisfied. They aim to please. They are true professionals! More

Excellent customer service and support staff made this a very positive experience, job well done. very positive experience, job well done. More

Prompt return of calls and resolution of any problems. No problem scheduling Apts at convenient times No problem scheduling Apts at convenient times More

John was great and very professional. He was very knowledgeable and pleasant. It was a very good experience and the car’s not bad either! He was very knowledgeable and pleasant. It was a very good experience and the car’s not bad either! More

I’ve owned several Toyotas over the years, and I always bring them to Toyota World Newton for servicing. They are extremely efficient, courteous, and knowledgeable, and always take care of my vehicle needs bring them to Toyota World Newton for servicing. They are extremely efficient, courteous, and knowledgeable, and always take care of my vehicle needs, whether it’s a simple, routine maintenance or a more complicated repair. It always gets done right the first time. More

Thank you for taking good care of my vehicle. As usual, I appreciate all of your service. As usual, I appreciate all of your service. More