Toyota World of Newton

Amazing experience! I was in with my daughter looking for a new car for her. We were a little unsure about what to get, Kristina came over and was available to help us wi I was in with my daughter looking for a new car for her. We were a little unsure about what to get, Kristina came over and was available to help us with all of our questions, and concerns. We ended purchasing a new Corolla S. My daughter and I absolutely love it! We have always had great experiences buying cars from Toyota world of Newton, but this was the best! We want to thank everyone who helped us!! More

Love My Rav 4!!! Greg helped me find a great car. I had an old car and this was my first time buying a car. I felt like I could really trust him because he was very ho Greg helped me find a great car. I had an old car and this was my first time buying a car. I felt like I could really trust him because he was very honest and friendly. I would definitely recommend this dealership to other people!! More

Excellent service Joe Messina spent several hours with me on the phone. Other dealerships I called would not deal with me over the phone. Upon arrival Betsy Marreo hand Joe Messina spent several hours with me on the phone. Other dealerships I called would not deal with me over the phone. Upon arrival Betsy Marreo handled most of the paper work. She was very friendly and personable. I felt very comfortable working with her. This dealership exceeded my expectations. More

Love my new Toyota Highlander Purchased my new Highlander this past weekend. The dealership and in particular the sales person, John Mayo, were great to work with. I was able to Purchased my new Highlander this past weekend. The dealership and in particular the sales person, John Mayo, were great to work with. I was able to get the price I wanted and absolutely love my new car. John was extremely helpful and professional. He took the time to show me all of the features of my new car as well as gave me a tour of the facility so that when I did come in for service, I knew exactly where and what I needed to do. I highly recommend this dealership and John Mayo! Only difficulty I had was dealing with my insurance company, Allstate, took 45 minutes to for the process to be completed, mostly because I was put on hold for 30 minutes and both John and I had to give the information on the Highlander twice, once when we first called and then after the 30 minute hold time again to the next person on the line - very painful process, but not in any way an issue with the dealership. -Cheryl More

Love my new Rav 4 I found myself unexpectedly car shopping when my car was totaled in an accident. Toyota was my first stop due to their history of making good quality I found myself unexpectedly car shopping when my car was totaled in an accident. Toyota was my first stop due to their history of making good quality, reliable cars and I loved the look of the RAV. I visited 2 other dealers but came back. Shaun was both friendly and professional, patiently answered any questions and I never felt pressured. Spencer's good sense of humor lessened the tedium of signing all the paperwork. I found all the staff to be friendly and helpful. I highly recommend this dealership. More

Terrible experience I went to Toyota World of Newton today to look for a new vehicle. As I first entered the store it was impossible to find someone to speak to regardin I went to Toyota World of Newton today to look for a new vehicle. As I first entered the store it was impossible to find someone to speak to regarding information about a vehicle I found in their lot. Finally I approached the secretary and she stated someone would help me within a few minutes. After waiting, I finally had the chance to speak to a sales representative. I explained that I purchased my car from this exact dealership a few years prior and how happy I was with my decision. I was now looking to trade in my used corolla for a new rav4. The sales representative asked me numerous times what information I was looking for. He explained since "it is too cold to go outside and look at the car I had questions about, that we could look inside at a showcase model instead." I said ok, we looked at the car and then sat at a table to discuss numbers. Once my car was appraised, the sales manager came to speak with me. He told me that my car was appraised at a good value but the payment I wanted on a new car was impossible to do. After I explained numerous times I did not want a lease he kept giving me information about how I should get a lease and how miles don't matter. He said if I took a lease the payment would be what I wanted- $240/mo. He went back into the "box" and made adjustments. He then came back out and said well, you can lease this car for $340 a month with $1200 down. One, I said I didn't want a lease. Second, I explained I did not want to put money down since I would be trading in a car. He said if I would finance the car it would be $470/mo. I said this doesn't work for me. He shook my hand and said ok thanks and walked away. As a sales manager, he did not try at all to discuss different options OR even to think about providing me with different car choices. I am a young woman and I feel like this dealership was trying to make me feel like a fool. As I was leaving I received a phone call from their facility about "you will get a gift-card just for walking in." Well.. I went to the secretary and she told me someone would be able to help me about that. A man approached me and said "ok ok what's the problem?! You want a giftcard? Here put your email down here and we will send it to you, hopefully by Christmas...maybe we will send you two." As he chuckled when saying it. This dealership is very unprofessional and I regret going back to try and find a newer car. When I was there a few years prior, it was NOT like this. The lack of management professionalism and friendliness is appalling. I will NOT be using Toyota ever again especially this dealership. Go somewhere else! More

Betsy Marrero This is our 3rd Rav we have leased from Betsy! She has always been very helpful and knowledgable. I am very pleased with our experience! I wouldn't This is our 3rd Rav we have leased from Betsy! She has always been very helpful and knowledgable. I am very pleased with our experience! I wouldn't want to deal with anyone else. More

Thank you for my Tacoma I had a great experience working with Shaun Hynes. He was very professional and got all the information I needed on the new truck. I highly recommend I had a great experience working with Shaun Hynes. He was very professional and got all the information I needed on the new truck. I highly recommend working with him. Thanks again Shaun for the new Tacoma! -Jason More

Excellent! Love my New Camry. Thank you John for being the best salesperson ever! You answered all of my questions and really listened to what I wanted in a vehi Love my New Camry. Thank you John for being the best salesperson ever! You answered all of my questions and really listened to what I wanted in a vehicle and helped me pick out the perfect one for me! More

Great Service Me and my husband went to toyota world of newton, and had the pleasure of being greeted by Christina. She was very pleasant and had alot of informati Me and my husband went to toyota world of newton, and had the pleasure of being greeted by Christina. She was very pleasant and had alot of information to offer. We bought a Venza, and she made it her top priority to make sure that we were made comfortable, and filled us with knowledge about the car we wanted to get. We walked in thinking that we needed a Highlander, and she steered us towards the Venza. We absolutely love it, and the team that we know comes along with the purchase. Thank you so much Toyota World of Newton! More