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Toyota World of Newton

Newton, NJ

4.8
418 Reviews

66 Hampton House Rd

Newton, NJ

07860

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418 Reviews of Toyota World of Newton

September 21, 2024

Excellent service and explanation as to what needs to be done. Friendly and helpful atmosphere. More

by bethkath
Recommend Dealer
Yes
Employees Worked With
Joe, William Wilkins
Sep 23, 2024 -

Toyota World of Newton responded

Thank you for leaving Toyota World of Newton a five-star review! We are happy to hear that our team provided excellent service.

August 24, 2024

Great service and great people who work there very helpful and all are very respectful thank you 😊 More

by stuartfritzsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mayo
Aug 26, 2024 -

Toyota World of Newton responded

All of us at Toyota World of Newton are happy to see this wonderful feedback! Thank you, Stuart!

August 22, 2024

order part 8/20/24 for pick up 8/21,said they will call me on arrival,they never did!I called,8/21,didn't pick up phone until 9:25 am,employee refused to tell me his name a few times was rude and just hang More

by justice for all
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hall or al -evin supervisor
Aug 22, 2024 -

justice for all responded

ATTITUDE!treat others as you want it be treated!"JESUS"golden rule!and aside from that,that's supposed to be a place of business!courtesy respect!

Aug 22, 2024 -

justice for all responded

need to train personnel on attitude adjustment,I'm clergy praise"GOD"

Aug 22, 2024 -

Toyota World of Newton responded

It's disappointing to receive this feedback, as we are committed to transparent, honest, and respectful service. If you're interested in discussing this further, please reach out at your convenience so we can clear up any remaining confusion and concerns. Thank you, David Aroune - Service Manager - (973) 250-7920

August 08, 2024

Friendly , professional , courteous pointed out a problem & authorized fixing it in a timely manner . I will be back . More

by johnjamesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wilkins
Aug 09, 2024 -

Toyota World of Newton responded

We're glad to hear you had a positive experience with our team at Toyota World of Newton. We look forward to seeing you again!

August 06, 2024

Vinny and his team are always on point. They are all very understanding to ur needs. More

by Vssb95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Scuralli
Aug 07, 2024 -

Toyota World of Newton responded

Thank you for stopping by to share your experience with Vinny and the team at Toyota World of Newton! Have a lovely day!

July 30, 2024

Very knowledgeable sales rep named John Mayo. He explains things beautifully and he is friendly and totally professional More

by Flagler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia in finance. Friendly and very well informed, John Mayo
Jul 31, 2024 -

Toyota World of Newton responded

We're delighted to hear that John provided such excellent service at Toyota World of Newton. Thanks for sharing your experience!

July 27, 2024

An hour and 45 minutes for an oul change and rotate tires and point check. Week later one stud frll Of and the rest were very loose on one wheel. Not happy More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vinny Scuralli
Jul 29, 2024 -

Toyota World of Newton responded

Donna, I apologize for the long wait and the issues with your wheel. This is not the level of service we aim to provide. Please reach out so we can address this matter promptly. Thank you, David Aroune - Service Manager - (973) 250-7920

July 25, 2024

As always, everything went well. Fast service, friendly advisors and techs. Vinny has always been a staple in their service department. More

by dwilkins76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Scuralli
Jul 25, 2024 -

Toyota World of Newton responded

Thanks for the great feedback! We're glad to hear Vinny and our team at Toyota World of Newton provided you with fast and friendly service. See you next time!

June 06, 2024

Everything went very smoothly although a bit longer than expected. Our sales representative Jerome was very patient and was most helpful in answering all our many questions and after all was said and don we More

by ejolsz
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerome richards
Jun 07, 2024 -

Toyota World of Newton responded

Thank you for sharing your experience! We're glad to hear Jerome was patient and helpful during your visit at Toyota World of Newton. Enjoy driving your new Toyota RAV4 XLE!

June 04, 2024

Very clean and spacious dealership, they found my vehicle in a week due to color and interior preference they made the process stress free. More

by Johnduva6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Scott , Julia Amaya!!, Greg Shone
Jun 04, 2024 -

Toyota World of Newton responded

We're delighted to hear that Toyota World of Newton made your car-buying experience stress-free and met all your preferences. Enjoy the new ride!

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