Toyota World of Clinton

Andrew made the lease seamless Went in to lease a Toyota Highlander - narrowed it down to 2 cars in 10 minutes and started the paperwork - Andrew had my approval within a short tim Went in to lease a Toyota Highlander - narrowed it down to 2 cars in 10 minutes and started the paperwork - Andrew had my approval within a short time and I picked up the car the next day - Ralph in the business office closed the deal and explained all the finer points. All in all nice people and great dealership! More

my frustration I came in an leased a car on 12/11. I picked the car up on 12/13. They told me it would take an hour for finance, etc. I was there 2.5 hours. I fina I came in an leased a car on 12/11. I picked the car up on 12/13. They told me it would take an hour for finance, etc. I was there 2.5 hours. I finally get into the car and drive home only to discover I have the wrong car. I immediately called the salesman and he told me to call in the morning. I had a very long day and I left very frustrated. I took an unpaid day off work to rectify this. The salesman told me he couldn't do anything to help me because it was a Saturday. I finally got the right car on Monday, but they offered me $10 off the lease to keep the wrong car. I said it's not my mistake. Why did nobody double check when they picked up the car? On Monday the gentleman in finance told me he was sorry and that these things happen. This has never happened to me before. Because I called out sick from work everyone asked if I was sick, I told them all what happened. More

It was a very good experience. John Castellano was very courteous and helpful. He come alongside of Bharat Patel who was relatively new and between the two of them the experience w John Castellano was very courteous and helpful. He come alongside of Bharat Patel who was relatively new and between the two of them the experience was excellent. More

Auto Purchase We worked exclusively with John Castellano. On our first visit I told John the truth. Our 2008 Sienna van had 200 thousand miles on her and it was t We worked exclusively with John Castellano. On our first visit I told John the truth. Our 2008 Sienna van had 200 thousand miles on her and it was time to trade in for a new one. We told John that we that although we had a wonderful experience with the last Sienna, we wanted to check out two other options before making a purchase; Chrysler Pacifica and Honda Accord. John spent an incredible amount of time with us. We test drove the new one and John answered all the questions we needed answered. He did not pressure us which gave me a feeling of mutual trust and respect. I left the dealer saying, if we choose the Sienna it will be John that we return to. Three days later we did just that. We actually made an appointment with him and again we were met with friendliness, a great sense of humor and again mutual respect. That night we finished our negotiations and drove our new Sienna off the lot. There should be more salesmen like John. I hate high pressured sales in fact I would pay more to a dealer that demonstrates the same respect that John did. Great employee! Don't loose him! Darryl Bott More

Thank You Sean McManus. Sean made the trade-in of my truck for a new RAV4 easy. Sean Explained everything to me and I got a fair price for my truck. Very personable and hones Sean made the trade-in of my truck for a new RAV4 easy. Sean Explained everything to me and I got a fair price for my truck. Very personable and honest salesman. Can't thank him enough. More

Had very large warranty repair fine on my 09 Tacoma. Had very large warranty repair done on my 09 Tacoma. Think service guy was Eric. Did the work amazingly fast week before do date he gave. Looks gre Had very large warranty repair done on my 09 Tacoma. Think service guy was Eric. Did the work amazingly fast week before do date he gave. Looks great from what I can see and rides better. Thanks for the used temp struts. Very nice ppl to deal with. I didn't have to do a thing but drive a brand new loaner car for few weeks. Thank you !! More

A big thank you to Sean McManus. I was able to trade in and purchase a new vehicle in under three hours. His professionalism and knowledge was truly appreciated. and purchase a new vehicle in under three hours. His professionalism and knowledge was truly appreciated. More

ABOVE THE NORMAL Good service they take care of you 1st thing from the time i was on the test drive to the time of going the lease numbers it was painless.Thanks for t Good service they take care of you 1st thing from the time i was on the test drive to the time of going the lease numbers it was painless.Thanks for the great service. More

Tacoma Purchase From Sean. I recently bought a vehicle from this dealership, I dealt with a very knowledgeable sales person by the name of Sean McManus, this guy knows his truck I recently bought a vehicle from this dealership, I dealt with a very knowledgeable sales person by the name of Sean McManus, this guy knows his trucks inside and out, had a great experience walked out with a new Tacoma pickup truck in less than 3 hours I would definitely recommend anybody looking for a truck to go see Sean. More

Kicked Out They wanted us to purchase a vehicle the first day we were looking and when it became clear that we were going to continue looking, it felt like we we They wanted us to purchase a vehicle the first day we were looking and when it became clear that we were going to continue looking, it felt like we were kick out. How sad to be treated that way. More