Toyota World Of Lakewood

Good morning Frank. Steve the team were great as expected. They answered all my concerns, kept me informed about the progress with my service. Thank you for having a Gre Steve the team were great as expected. They answered all my concerns, kept me informed about the progress with my service. Thank you for having a Great Team!!! More

Quick, easy, and professional service department and an easy experience. Nice lounge facilities to wait for your car. I feel comfortable recommending. easy experience. Nice lounge facilities to wait for your car. I feel comfortable recommending. More

Our Salesman Richie at Toyota World is the BEST! We went in for an oil change, talked to him and drove home with a new car! We bought a lot of new cars but he has to be one of the nicest sales per We went in for an oil change, talked to him and drove home with a new car! We bought a lot of new cars but he has to be one of the nicest sales person we ever had,and Toyota World is very fortunate to have him. Everyone else at Toyota World we had contact with was exceptionally knowledgeable and helpful as well. More

Very helpful, friendly, excellent salesperson , well answered all questions and well explained all the details about the car. answered all questions and well explained all the details about the car. More

My salesman was Bob Elwell and the manager was Danny Velez my experience with Toyota World of Lakewood has always been top notch. It was no pressure and I was able to get my new car with instructions an Velez my experience with Toyota World of Lakewood has always been top notch. It was no pressure and I was able to get my new car with instructions and set up with ease and no stress. I’ve been a customer for a long time and both me and my husband leased many cars from them. They are helpful and always took care of us I highly recommend them and all the people that work there from there finance dept to there service dept. More

Lynda was excellent explained all repairs needed. Knowledgeable and friendly. Loaner car was offered . Service was completely on time . Knowledgeable and friendly. Loaner car was offered . Service was completely on time . More

Stanley was very supportive & knowledge! I am appreciative of the service I received. I will recommend to my friends I am appreciative of the service I received. I will recommend to my friends More

Good experience no issues had vehicle back in a timely fashion even got a wash fashion even got a wash More

They’ve been our go to for service and new cars ever since we moved to NJ many years ago. Our recent experience was the absolute worst. We love Toyotas but something changed at this service dealership. since we moved to NJ many years ago. Our recent experience was the absolute worst. We love Toyotas but something changed at this service dealership. We said we would wait for the car’s regular service and we would be notified if anything unusual was needed. We waited in the large empty waiting room for two hours. The coffee machine was not working, the vending machines were empty. Most all of the regular people were not there anymore. The lights dimmed after sitting a while. We waited until a person called on our phone, we said we were in the waiting room. She said she thought we were somewhere else. She met with us telling us the Highlander needed significant additional service. Would we leave it until maybe Tuesday. That was unacceptable to us without an offer for a loner car for the weekend. We paid for the service completed and left. We are looking for another dealership that doesn’t give us the feeling that it is going out of business. More

Richie is a nice person, very helpful and professional,it was a pleasure to deal with him, will definitely recommend Toyota World to my friends .He explained everything we needed to know about the car, even was a pleasure to deal with him, will definitely recommend Toyota World to my friends .He explained everything we needed to know about the car, even helped to set up the computer. Thank you Richie, hope to see you in a couple of years, Sincerely, Stella. Medyukh More