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Toyota World Of Lakewood

Lakewood Township, NJ

4.4
842 Reviews

1118 Route 88

Lakewood Township, NJ

08701

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842 Reviews of Toyota World Of Lakewood

November 20, 2024

Stanley was very supportive & knowledge! I am appreciative of the service I received. I will recommend to my friends More

by jfdsmetro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Vargas, Lynda Williamson, Angel Burgos
Nov 20, 2024 -

Toyota World Of Lakewood responded

We're delighted to hear that Stanley provided you with supportive and knowledgeable service at Toyota World of Lakewood! Thank you for recommending us, and we look forward to assisting your friends in the future.

October 19, 2024

Good experience no issues had vehicle back in a timely fashion even got a wash More

by Bc2751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Murphy
Oct 21, 2024 -

Toyota World Of Lakewood responded

Thank you for leaving Toyota World of Lakewood your positive feedback!

October 12, 2024

They’ve been our go to for service and new cars ever since we moved to NJ many years ago. Our recent experience was the absolute worst. We love Toyotas but something changed at this service dealership. More

by wjp08527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynda Williamson
Oct 14, 2024 -

Toyota World Of Lakewood responded

Thank you for sharing your experience. It's disappointing to hear that we fell short of the service standards you've come to expect from us over the years. We apologize for any inconvenience caused during your visit, and we'd like an opportunity to address these concerns directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Frank Mercado - Service Manager - fmercado@lakewoodtoyota.com

October 11, 2024

Richie is a nice person, very helpful and professional,it was a pleasure to deal with him, will definitely recommend Toyota World to my friends .He explained everything we needed to know about the car, even More

by stella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Graziano
Oct 11, 2024 -

Toyota World Of Lakewood responded

We're delighted to hear that Richie provided such helpful and professional service at Toyota World of Lakewood! Thank you for recommending us, and we look forward to seeing you again in the future. Safe travels until then!

October 05, 2024

Jack Murphy was efficient and professional. I had to change my appointment time and he was very cooperative. More

by Fjj39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Murphy, Steve Hannah
Oct 07, 2024 -

Toyota World Of Lakewood responded

We're glad to hear Jack provided efficient and professional service at Toyota World of Lakewood. It's great that he could accommodate your schedule change smoothly!

October 01, 2024

I bought optional GAP coverage and the finance guy said if i cancel within 30 days there will be no cost. Well it turns out they wont give me the taxes back on the GAP coverage I purchased and told me "to More

by WE got SCAMMMED from this Dealershi*
Recommend Dealer
No
Employees Worked With
DANNY AND THE FINANCE MANAGER
September 30, 2024

We felt very comfortable with everyone who was involved in our purchased of a new vehicle. They were professionally helpful every step of the way, making our experience one of a kind. Thank you again! More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Jerome, Danny Velez, Brandon Torres, Adonis Guava, Bob Elwell
Sep 30, 2024 -

Toyota World Of Lakewood responded

Thank you for sharing your experience! We're delighted to hear that our team at Toyota World of Lakewood made the process smooth and enjoyable. Enjoy your new vehicle!

August 28, 2024

Frank and the mechanic were wonderful, it was a checkup all good, thank you very much More

by Gazebomom852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 28, 2024 -

Toyota World Of Lakewood responded

Thank you for giving a shoutout to Frank and our team! We appreciate your five-star review of Toyota World of Lakewood. Safe travels!

August 14, 2024

Nice dealership. Easy to work with people. We have bought 2 vehicles from the same salesman. Deron Clayton More

by johnevans05
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deron Clayton, Paul Paula
Aug 14, 2024 -

Toyota World Of Lakewood responded

John, thanks for choosing Toyota World of Lakewood again! We're glad to hear Deron and our team made your experience easy. Enjoy your new vehicles!

July 26, 2024

First ride after 6 month service truck was giving me a warning to return to dealer for service. Ran diagnostics and found 2 fault codes 52631 Fan speed sensor circuit no signal and fault code 48014 Fan 1 More

by pmpd2011
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Murphy
Jul 29, 2024 -

Toyota World Of Lakewood responded

I'm sorry to hear about the issues with your truck after service. This certainly isn't the experience we aim for, and I apologize for any inconvenience caused. We would like to address this matter promptly; please reach out at your earliest convenience so we can assist you further. Thank you, Frank Mercado - Service Manager - fmercado@lakewoodtoyota.com

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