
Toyota Universe
Little Falls, NJ
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Great customer service I was greeted by Ken and he helped make this a great experience. he was extremely friendly, knowledgeable, and trustworthy. I didn’t end up purchasing I was greeted by Ken and he helped make this a great experience. he was extremely friendly, knowledgeable, and trustworthy. I didn’t end up purchasing anything, but if anyone I know wants a Toyota, I would absolutely recommend them to Ken. More
Positive I recommend Toyota universe and Armond Simonian if you are looking for a car visit this dealership and ask for Armond excellent person, friendly I recommend Toyota universe and Armond Simonian if you are looking for a car visit this dealership and ask for Armond excellent person, friendly and helpful. Thank you For all your help More
Hybrid Camry I had an outstanding experience at Toyota universe Armond was tremendous to work with. I got a quote over the phone that I was happy with and said I had an outstanding experience at Toyota universe Armond was tremendous to work with. I got a quote over the phone that I was happy with and said I would be down in a day or two. He held the car for me so I could get down to the dealership, outstanding customer service More
Excellent customer service Ken made my car shopping experience a very smooth and pleasant one. The information that I received at the dealership has helped me make a decision on Ken made my car shopping experience a very smooth and pleasant one. The information that I received at the dealership has helped me make a decision on my future purchase. I would recommend this location to any Toyota loyals. More
Great experience! I've been to a few dealerships to find my favorite brand of cars (Toyota) and I have to say by far that Toyota Universe is my favorite experience. Ken I've been to a few dealerships to find my favorite brand of cars (Toyota) and I have to say by far that Toyota Universe is my favorite experience. Ken was very amiable, patient, and helpful. I don't normally write reviews but I just had to because I had a very exceptional experience. 10/10 recommend and I can't wait to get a new Toyota RAV4 More
New car experience Prices and customer service are unbeatable! Our salesperson, Armond,did an exceptional job at making us feel comfortable during the entire process. Prices and customer service are unbeatable! Our salesperson, Armond,did an exceptional job at making us feel comfortable during the entire process. He explained everything thoroughly in terms we understood. More
great service If you are looking for a new or used car, Edison at Toyota Universe is a very patient, friendly and easy to work with guy. Definitely recommend this d If you are looking for a new or used car, Edison at Toyota Universe is a very patient, friendly and easy to work with guy. Definitely recommend this dealership. More
Orlando was so helpful and patient with me and my wife. He took the time to explain the different options we had and made us feel comfortable with the entire process. He was professional, respectful, and s He took the time to explain the different options we had and made us feel comfortable with the entire process. He was professional, respectful, and someone I can trust More
Friend of mine recommend Armond to me...My lease with Friend of mine recommend Armond to me... My lease with another dealership was about to end and was not too happy with their lease deals. I came to To Friend of mine recommend Armond to me... My lease with another dealership was about to end and was not too happy with their lease deals. I came to Toyota Universe after looking online and was overall pleased. Not only was Armond very helpful and professional but the whole process was quick and headache free. Thanks again! More
Andro is an incredibly helpful, professional, and accommodating employee. We had a straight forward discussion about features and what’s being offered at Toyota universe. Andro was extremely patient, accommodating employee. We had a straight forward discussion about features and what’s being offered at Toyota universe. Andro was extremely patient, I didn’t feel pressured nor rushed. He is extremely knowledgeable and easy to work with. He is very kind, efficient and friendly— highly recommended! More